4/10 Poor
Wendy
Travelled with partner
10 Aug 2025
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Having paid almost $300/night expecting a “quaint” seaside accommodation not 5 star luxury we were greeted by Michael (for which all comments in prior reviews is accurate on his warm welcome). We were not prepared for what we saw the moment we opened the door. The room was beyond “tired” .. duct tape holding the flooring down, stained linens and pillows, dirty walls with holes, door frames coming off and stained carpets. It was disgusting. We arrived late and after spending 40 minutes on line searching for another accommodation, went to our car where we luckily had towels and pillows we could use. Seriously had “Bates Motel” vibe complete with tourism books dating back to 2020
Needless to say, first thing in the morning.. went to desk where Michael apologized - there is no way on earth that staff here don’t know the terrible condition of the space.
Michael advised that they had 4 “renovated” rooms however would have to call ownership for approval. I suggested I would gladly call “ownership” if we weren’t moved.
This property is a “buyer beware” with the “non-renovated” rooms condemned. The renovated rooms have new flooring, paint, bathrooms and mattresses however all the old beat up hard furnishings remain
The ONLY reason this place is likely still in business is Michael the Manager is clearly doing all he can to make the best out of a terrible property
Wendy
Stayed 2 nights in Aug 2025
