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Tunnel Mountain Resort

3.5 star property

Photo gallery for Tunnel Mountain Resort

Mountain Cabin | Living room
Interior entrance
Indoor pool
Deluxe Condo, 1 Bedroom Loft (3 Queen)
Porch

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Pool
  • Gym
  • Laundry
  • Housekeeping

Explore the area

Map
502 Tunnel Mountain Road, Box 1137, Banff, AB, T1L 1B1
  • Banff National Park Information Centre
    ‪19 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪19 min walk‬
  • Tunnel Mountain
    ‪7 min drive‬

Room options

View all photos for Standard Suite, 2 Queen Beds

Standard Suite, 2 Queen Beds

Standard Suite, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Condo

Studio Condo | Private kitchen

Studio Condo

  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom Loft (3 Queen)

Deluxe Condo, 1 Bedroom Loft (3 Queen)

Deluxe Condo, 1 Bedroom Loft (3 Queen)

  • 60 sq m
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Mountain Cabin

Mountain Cabin

Mountain Cabin

  • 60 sq m
  • Sleeps 8
  • 1 Queen Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen and 1 King

Superior Suite, 1 Queen and 1 King

Superior Suite, 1 Queen and 1 King

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Deluxe Condo, 1 Bedroom (Loft - King, Queen)

Deluxe Condo, 1 Bedroom (Loft - King, Queen)

Deluxe Condo, 1 Bedroom (Loft - King, Queen)

  • 60 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen and 2 Twins

Superior Suite, 1 Queen and 2 Twins

Superior Suite, 1 Queen and 2 Twins

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Similar properties

Reception

Banff Rocky Mountain Resort

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, (2293)
The price is NZ$917
for 1 room
includes taxes & fees
30 Jun - 1 Jul
Banff Rocky Mountain Resort

About the area

Banff

With a stay at Tunnel Mountain Resort in Banff (Tunnel Mountain District), you'll be within a 5-minute drive of Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. .This family-friendly lodge is 3.8 mi (6.1 km) from Upper Hot Springs and 12.5 mi (20.2 km) from Banff National Park.
View more Lodges in BanffOpens in a new window

What's nearby

  • Banff National Park Information Centre - 19 min walk - 1.7 km
  • Banff Lake Louise Tourism Bureau - 19 min walk - 1.7 km
  • Banff Centre for Arts and Creativity - 4 min drive - 1.7 km
  • Tunnel Mountain - 7 min drive - 1.7 km
  • Upper Hot Springs - 12 min drive - 6.4 km

Getting around

  • Banff Station - 6 min drive
  • Calgary International Airport (YYC) - 94 min drive

Restaurants

  • ‪A&W Restaurant - ‬12 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬4 min drive
  • ‪Park Distillery - ‬4 min drive
  • ‪Cedar House Investments Ltd - ‬4 min drive
  • ‪Rose & Crown Restaurant & Pub - ‬5 min drive

About this property

Tunnel Mountain Resort

Family-friendly lodge with area shuttle service and a fitness center
Tunnel Mountain Resort offers 105 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Televisions come with cable channels. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the lodge include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 105 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and blackout drapes/curtains, and housekeeping is provided daily.
Be sure to enjoy recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional features at this lodge include complimentary wireless internet access, concierge services, and a picnic area. Getting to nearby attractions is a breeze with the complimentary area shuttle.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Languages

English, Filipino, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Bicycle rentals
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Playground
  • Sauna
  • Ski passes
  • Steam room

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

More

  • 2 floors
  • 3 buildings
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Toaster

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Mountain Tunnel
Tunnel Mountain
Tunnel Mountain Banff
Tunnel Mountain Resort
Tunnel Mountain Resort Banff
Banff Tunnel Mountain Chalet Hotel
Banff Tunnel Mountain Resort
Tunnel Mountain Chalet
Tunnel Mountain Hotel Banff
Tunnel Mountain Resort Lodge
Tunnel Mountain Resort Banff
Tunnel Mountain Resort Lodge Banff

Tunnel Mountain Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1104 out of 1801 reviews
Rating 8 - Good. 472 out of 1801 reviews
Rating 6 - Okay. 141 out of 1801 reviews
Rating 4 - Poor. 52 out of 1801 reviews
Rating 2 - Terrible. 32 out of 1801 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marirene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good as expected.
Stayed 1 night in Mar 2025

2/10 Terrible

Surjeet

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad
Stayed 1 night in Feb 2025

10/10 Excellent

Lawrence, Maskwacis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in very polite staff
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Lumena

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location! Surrounded with mountains and easy access to Banff downtown and Sunshine ski resort! Property was clean and staff were friendly.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jill

Stayed 2 nights in Mar 2025

8/10 Good

fabio

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Aktu

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are renovated, staff is very friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Chelsi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here for a girls trip! Loved it :) housekeeping between our stay was ooook could have been better but all in all I’d stay here again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly and very nice stay at affordable price
Stayed 1 night in Mar 2025

10/10 Excellent

Bradley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, enjoyed the view and the fireplace
Stayed 1 night in Mar 2025

8/10 Good

Debbie

Travelled with group
Liked: Staff & service
Liked the staff, very friendly & eager to help. Kitchenettes were stocked well. Our two units/rooms were hot. We turned the thermostat off & had to open the window. (It was -2 outside) That helped make it more comfortable. Didn’t use hot tub or pool. The free Roam bus to downtown Banff is awesome as parking can be difficult to find.
Stayed 5 nights in Mar 2025

8/10 Good

Victoriaa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Me and my family of 3 stayed at TMR for my birthday trip to Banff this year. The front desk staff was extremely polite and helpful. I will mention however that the lobby did smell quite strong. I’m not sure if it was the pool attached to it or what, but it wasn’t very pleasant. We didn’t use pool or the gym but they were easily accessible and fairly close to our room. The room itself was decent with a full kitchen (with plates,cups, utensils, stainless steel cookware, dish washing items etc) and separate bedroom as well as a balcony area. The dishwasher did have an odour but we didn’t use it anyways just loaded it at the end. The only thing I could complain about was the HEAT. holllyyyy did it ever get hot at night. Never thought I would complain about a room being too hot, in the mountains during winter but MY GOD it was like being in a non air conditioned room MID SUMMER. A fan was provided but it didn’t help. The rooms each had wood burning fireplaces so that could have been why? Overall it’s nice for the value
Stayed 2 nights in Mar 2025

10/10 Excellent

Virginia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat and clean and its like you are staying at airbnb. A little expensive as we booked late.
Stayed 1 night in Mar 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Great location just outside town. Bus stop right outside and journey about 5-7 mins into Banff. Also walkable. Bus tickets include in your stay Lovely staff on front desk Accommodation a bit tired but great for what we needed. Would use again
Stayed 6 nights in Feb 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for us!
Stayed 2 nights in Feb 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean and good location
Stayed 4 nights in Feb 2025

10/10 Excellent

Dianna

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Kezia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Kristen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Wasn't expecting a basement room but it was really a pleasant surprise. It was well lit, comfortable and had a lot of great amenities. Love that there is a fridge and countertop hotplate.
Stayed 1 night in Mar 2025

8/10 Good

Ed

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is about 2km outside of Banff. It is in a very wooded area,so nice and green, but our room was very close to the main road where there was a little traffic, but very busy with people walking by day and night. There is no shopping nearby but the hotel does provide free bus passes to town for your stay. We found that the rooms are much darker than they look on the hotel posting. The heater/AC seemed to blow hot and then cold all day and night. Other than that,the staff was friendly and helpful.
Stayed 2 nights in Feb 2025

10/10 Excellent

Amber

Stayed 2 nights in Feb 2025

8/10 Good

Caterina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
There was popcorn all over the floor and pool inconvenience.
Stayed 1 night in Mar 2025

10/10 Excellent

Marcelo Patricio Martínez

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025