Tunnel Mountain Resort

3.5 star property

Photo gallery for Tunnel Mountain Resort

Mountain Cabin | Living room
Hypo-allergenic bedding, blackout curtains, iron/ironing board
Interior entrance
Deluxe Condo, 1 Bedroom Loft (3 Queen)
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Pool
  • Gym
  • Laundry
  • Housekeeping

Explore the area

View map
502 Tunnel Mountain Road, Box 1137, Banff, AB, T1L 1B1
  • Place, Banff Centre for Arts and Creativity
    ‪4 min drive‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪5 min drive‬
  • Place, Tunnel Mountain
    ‪7 min drive‬

Room options

Studio Condo

9.2 out of 10
Wonderful
(66 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Suite

  • Sleeps 4

Mountain Cabin

  • Sleeps 8

Deluxe Condo, 1 Bedroom (Loft - King, Queen)

9.2 out of 10
Wonderful
(46 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Mountain Cabin

9.0 out of 10
Wonderful
(37 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 Queen Bed, 2 Double Beds and 1 Double Sofa Bed

Superior Suite, 1 Queen and 1 King

9.4 out of 10
Exceptional
(46 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

Superior Suite, 1 Queen and 2 Twins

9.2 out of 10
Wonderful
(43 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Standard Suite, 2 Queen Beds

8.0 out of 10
Very good
(26 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior Suite with Queen and Twin Bed

  • Sleeps 4

One Bedroom Plus Loft, Three Queens

  • Sleeps 8

Studio Condo

  • Sleeps 4

One Bedroom Loft Condo Queen And King

  • Sleeps 6

Deluxe Condo, 1 Bedroom Loft (3 Queen)

9.2 out of 10
Wonderful
(70 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

Superior Suite with Queen and King Bed

  • Sleeps 4

Similar properties

About the area

Banff

With a stay at Tunnel Mountain Resort in Banff (Tunnel Mountain District), you'll be within a 5-minute drive of Banff National Park Information Centre and Banff Centre for Arts and Creativity. .This family-friendly lodge is 3.8 mi (6.2 km) from Banff Gondola and 12.5 mi (20.2 km) from Banff National Park.

What's nearby

  • Banff National Park Information Centre - 19 min walk - 1.7 km
  • Banff Centre for Arts and Creativity - 4 min drive - 1.7 km
  • Banff Lake Louise Tourism Bureau - 5 min drive - 2.0 km
  • Tunnel Mountain - 7 min drive - 1.7 km
  • Fairmont Banff Springs Bowling Centre - 9 min drive - 3.7 km

Getting around

  • Banff Station - 6 min drive
  • Calgary International Airport (YYC) - 94 min drive

Restaurants

  • ‪A&W Canada - ‬12 min walk
  • ‪Good Earth Coffeehouse - ‬4 min drive
  • ‪The Canadian Brewhouse - ‬5 min drive
  • ‪Park Distillery + Restaurant - ‬4 min drive
  • ‪The Old Spaghetti Factory - ‬4 min drive

About this property

Tunnel Mountain Resort

Family-friendly lodge with area shuttle service and a fitness center
Tunnel Mountain Resort offers 105 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Televisions come with cable channels. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the lodge include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 105 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and blackout drapes/curtains, and housekeeping is provided daily.
Be sure to enjoy recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional features at this lodge include complimentary wireless internet access, concierge services, and a picnic area. Getting to nearby attractions is a breeze with the complimentary area shuttle.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Bicycle rentals
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Playground
  • Sauna
  • Ski passes
  • Steam room

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

More

  • 2 floors
  • 3 buildings
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Toaster

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Mountain Tunnel
Tunnel Mountain
Tunnel Mountain Banff
Tunnel Mountain Resort
Tunnel Mountain Resort Banff
Banff Tunnel Mountain Chalet Hotel
Banff Tunnel Mountain Resort
Tunnel Mountain Chalet
Tunnel Mountain Hotel Banff
Tunnel Mountain Resort Lodge
Tunnel Mountain Resort Banff
Tunnel Mountain Resort Lodge Banff

Reviews

Tunnel Mountain Resort Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 1191 out of 1900 reviews
Rating 8 - Good. 474 out of 1900 reviews
Rating 6 - Okay. 151 out of 1900 reviews
Rating 4 - Poor. 49 out of 1900 reviews
Rating 2 - Terrible. 35 out of 1900 reviews

Reviews

8/10 Good

Leslie

Travelled with partner
Disliked: Property conditions & facilities
Loved the bus pass provided for each day of our stay. Sadly laundry facilities weren’t working.
Stayed 6 nights in Oct 2025

10/10 Excellent

Wen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Marie Nicole

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for our family of 8. Pet friendly room available and easy to check-in and out.
Stayed 1 night in Jul 2025

6/10 Okay

Jaye

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Transportation and free buss passes was absolutely amazing. The staff are good and excellent. But the room was no iron, we have to call front office. And on the second day the room short circuit, as we are using the blower. The staff was very amazing to fix and make the power back up, but on our last day we have no hot water. But its still ok.
Stayed 2 nights in Jul 2025

10/10 Excellent

Fini

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Jill

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent

This place was decent but not worth the price. No alarm clock, no hooks in the bathroom at all. We found that so odd.
Stayed 1 night in Jul 2025

10/10 Excellent

Yutong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and great staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Yutong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and great staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice clean rooms.
Stayed 3 nights in Jul 2025

8/10 Good

amelia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for family as it has lots of space. Washrooms newly renovated. Carpet needs updating. Area close to shops, restaurants and nice trails. They provide free bus pass during your stay. Staff can assist you with tours if you wish to do so.
Stayed 3 nights in Jul 2025

10/10 Excellent

MARLON, Edmonton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the chalet and there were 7 of us. We had a nice stay.
Stayed 2 nights in Jul 2025

8/10 Good

Douglas

Travelled with family
Liked: Staff & service, amenities
It worked well for a group of 6
Stayed 2 nights in Jul 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Resort!

Tunnel Mountain Resort was in a perfect location just outside of town. They offered free shuttle tickets to get into town.
Stayed 1 night in Jul 2025

10/10 Excellent

Cielito

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location Friendly, helpful staff Great units. It accommodated well up to 8 people without feeling cramped . I just love the bathroom products, very ecological & beautiful scent.
Stayed 3 nights in Jul 2025

8/10 Good

Alexander

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Overall, it was great! My only complaint is we could only afford to stay for one night
Stayed 1 night in Jul 2025

10/10 Excellent

Astrid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and roomy room. Liked high ceilings. Large bathroom. Parking area was very tight, but we managed.
Stayed 2 nights in Jul 2025

10/10 Excellent

myline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite staycation in Banff
Stayed 1 night in Jun 2025

10/10 Excellent

Venkata Ramesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and wonderful staff. Infact they helped locate our Galaxy Smartwatch that we left by accident, and helped to ship that to our residence in the US. The staff is so kind all throughout the experience including offering needing amenities during the stay. I can't thank enough
Stayed 3 nights in Jul 2025

10/10 Excellent

Vijay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property for the amount you pay. It is just 7-8 mins bus ride to downtown Banff and they offer free bus Roam bus passes as well.@
Stayed 4 nights in Jul 2025

10/10 Excellent

Cory

Stayed 2 nights in Jul 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Shabina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good.
Stayed 1 night in Jul 2025

10/10 Excellent

Elizabeth

Stayed 3 nights in Jul 2025

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nous avons apprécié notre séjour à cet hôtel. Bien situé (arrêt d’autobus devant l’hôtel), très propre, lit confortable, BBQ et cuisine bien équipée.
Stayed 2 nights in Jul 2025