With a stay at Tunnel Mountain Resort in Banff (Tunnel Mountain District), you'll be within a 5-minute drive of Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. .This family-friendly lodge is 12.5 mi (20.2 km) from Banff National Park and 3.8 mi (6.1 km) from Upper Hot Springs.
Banff National Park Information Centre - 19 min walk - 1.7 km
Banff Centre for Arts and Creativity - 20 min walk - 1.7 km
Banff Lake Louise Tourism Bureau - 4 min drive - 2.0 km
Getting around
Banff Station - 6 min drive
Calgary International Airport (YYC) - 94 min drive
Restaurants
A&W Canada - 12 min walk
The Canadian Brewhouse - 4 min drive
Good Earth Coffeehouse - 4 min drive
The Old Spaghetti Factory - 4 min drive
PARK Distillery Restaurant + Bar - 4 min drive
About this property
Tunnel Mountain Resort
Family-friendly lodge with area shuttle service and a fitness center
Tunnel Mountain Resort offers 105 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves.
Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Televisions come with cable channels. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
Recreational amenities at the lodge include an indoor pool, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 105 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and blackout drapes/curtains, and housekeeping is provided daily.
Be sure to enjoy recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional features at this lodge include complimentary wireless internet access, concierge services, and a picnic area. Getting to nearby attractions is a breeze with the complimentary area shuttle.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi
Parking and transport
Free area shuttle
Ski shuttle nearby
Free self parking on site
Wheelchair-accessible parking available
Onsite parking includes off-street options
Things to do
Bicycle rentals
Gym
Hiking/biking trails
Indoor pool
Mountain biking
Playground
Sauna
Ski passes
Steam room
Family friendly
Free area shuttle
In-room microwave
In-room refrigerator
Indoor pool
Laundry facilities
Playground
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
Business centre
Outdoors
Barbecue grill
In a national park
In the mountains
Picnic area
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Wheelchair-accessible parking
More
2 floors
3 buildings
Built in 1972
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Hypo-allergenic bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
TV with cable channels
Food and drink
Coffee/tea maker
Cookware, dishware, and utensils
Electric kettle
Hob
Microwave
Refrigerator
Toaster
More
Access via exterior corridors
Bulk dispensers for toiletries
Eco-friendly toiletries
Free local calls
Heating
Iron/ironing board on request
LED lighting
Recycling
Policies
Check-in
Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Payment types
Important information
Optional extras
Pet fee: CAD 30 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
Property is also known as
Mountain Tunnel
Tunnel Mountain
Tunnel Mountain Banff
Tunnel Mountain Resort
Tunnel Mountain Resort Banff
Banff Tunnel Mountain Chalet Hotel
Banff Tunnel Mountain Resort
Tunnel Mountain Chalet
Tunnel Mountain Hotel Banff
Tunnel Mountain Resort Lodge
Tunnel Mountain Resort Banff
Tunnel Mountain Resort Lodge Banff
Reviews
Tunnel Mountain Resort Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0/10
Cleanliness
9.4/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
9.0/10
Eco-friendliness
Rating 10 - Excellent. 1220 out of 1960 reviews
10 - Excellent
1,220
Rating 8 - Good. 496 out of 1960 reviews
8 - Good
496
Rating 6 - Okay. 157 out of 1960 reviews
6 - Okay
157
Rating 4 - Poor. 49 out of 1960 reviews
4 - Poor
49
Rating 2 - Terrible. 38 out of 1960 reviews
2 - Terrible
38
Reviews
8/10 Good
Leslie
Travelled with partner
9 Oct 2025
Disliked: Property conditions & facilities
Loved the bus pass provided for each day of our stay. Sadly laundry facilities weren’t working.
The room was clean and staff was very friendly! The cabin was a bit tight for 5 adults, but we made it work. It was overall a great place to stay and very convenient to downtown Banff.
Harrison
Stayed 3 nights in Sep 2025
10/10 Excellent
Paul
15 Sept 2025
Paul
Stayed 3 nights in Sep 2025
6/10 Okay
Marie
15 Sept 2025
Liked: Cleanliness, staff & service
Marie
Stayed 2 nights in Sep 2025
10/10 Excellent
Michael, Canton
15 Sept 2025
Liked: Amenities
This is a beautiful property with every thing you could possibly need to make your stay comfortable-even wood for the fireplace. The room seems private and secluded even though there are several rooms and condos in the area. A local bus even stops in front of the complex to take people to town. We loved our stay
Enjoy our stay and will stay again. Condo was clean and beds very comfortable. Small kitchenette but fine for breakfast and making one of dinners at the condo. Loved the location
The property was close to town. Staff extremely friendly and helpful. Bus passes provided for our stay to get downtown. We stayed 6 nights in studio unit which was underground.We heard so much loud noise from the units above. Heard furniture dragging across the floors and what sounded like bowling balls dropping from the units above. No air conditioning in our unit just a fan. Limited dishes and silverware. Above ground unit probably much better.
Loved our cabin next to the office . We had a nice cabin for 2-6 persons. 2 beds upstairs & 1 bedroom downstairs. Kitchen was adequate. It served our needs & we would stay there again.
I do wish it had a hot tub for adults.
I am grateful to be able to check out bear spray ! Very convenient !
For the price it was not what we were expecting. We were literally in a basement. Too expensive. Workers were nice and great but did not enjoy the basement for the price we paid.
Breanne
Stayed 1 night in Sep 2025
6/10 Okay
kylee
12 Sept 2025
Liked: Staff & service
We have a lovely friendly welcoming from a fellow kiwi which was so nice and we also got an unexpected bottle of wine for my 50th birthday..the free shuttle was great into Banff.. we did find the rooms were very tired and need to be undated modernised and were really dark.