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Room was ok, staff friendly, very steep roads to get to shops

Lovely modern room very clean

Lovely views. Food gorgeous . Spa area disappointing. Pool area small and dull, not great lighting . The steam room was totally dark, no lights working! Area where steam room and sauna was was freezing. Odd area with two couches in a very large room. This would be lovely with lots of comfy seating, cushions, nice lighting so it could be used to relax in, read in, etc. Such a waste of space. However, I had the best massage that I’ve ever had…and I’ve had a lot!…from Megan. On our second day , we went for a walk into Pitlochry after breakfast then I wanted to sit in the lounge area of the hotel and read my book for the rest of the morning, early afternoon. The lounge are was closed until 2.30pm! How weird. The only place to sit was in the restaurant. Not at all what I would expect from a 5 star hotel to not have a comfy seating area open at all times. Another thing I have definitely never had to do in a 5 star hotel is pay for a latte our cappuccino at breakfast. Even at 4 star or a recent B and B we stayed at, this was included in the hot drink choice at breakfast. All in all we enjoyed our trip but won’t be back as have stayed in other spa hotels that have a much better spa…Stobo and Roxburghe Schloss to name two.

Hotel central rooms lovely and clean staff very nice and helpful this is my second time here and would definitely cone back

Very small shower room but clean and functional. Good parking. Lift worked ok.

We had a junior suite overlooking the river which was nice enough, we thought the bathroom required an update. No towel heating rail, no underfloor heating so it was cold. Perhaps we were spoiled the year before as we stayed in The Hermitage suite which was superb, far preferred it however I expect more expensive. The staff were all very helpful and friendly and we enjoyed the swimming pool. The breakfast was excellent and the evening meal was good, however I think there could have been more choices in the main meals menu.