IntercityHotel Berlin Hauptbahnhof

Photo gallery for IntercityHotel Berlin Hauptbahnhof

Front of property – evening/night
Lobby
Lobby lounge
In-room safe, desk, blackout curtains, soundproofing
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available

Explore the area

View map
Katharina Paulus Strasse 5, Berlin, BE, 10557
  • Place, Reichstag Building
    ‪12 min walk‬
  • Place, Brandenburg Gate
    ‪15 min walk‬
  • Place, Friedrichstrasse
    ‪18 min walk‬
  • Airport, Berlin (BER-Brandenburg)
    ‪31 min drive‬

Room options

Standard Twin Room

8.6 out of 10
Excellent
(90 reviews)
  • City view
  • Sleeps 3
  • 2 Twin Beds

Business Room (Plus)

7.8 out of 10
Good
(7 reviews)
  • Sleeps 3
  • 1 Double Bed

Business Room

8.4 out of 10
Very good
(25 reviews)
  • Sleeps 3
  • 1 Queen Bed

Standard Room

8.8 out of 10
Excellent
(127 reviews)
  • Sleeps 3
  • 1 Queen Bed

Similar properties

About the area

Berlin

With a stay at IntercityHotel Berlin Hauptbahnhof, you'll be centrally located in Berlin, within a 5-minute drive of Potsdamer Platz and Brandenburg Gate. .This hotel is 3 mi (4.8 km) from Alexanderplatz and 2 mi (3.3 km) from Zoo Berlin.

What's nearby

  • Tiergarten Park - 9 min walk - 0.8 km
  • Reichstag Building - 12 min walk - 1.0 km
  • Charité - 12 min walk - 1.1 km
  • Brandenburg Gate - 15 min walk - 1.3 km
  • Friedrichstrasse - 18 min walk - 1.6 km

Getting around

  • Clara-Jaschke-Straße Tram Stop - 3 min walk
  • Berlin (QPP-Berlin Central Station) - 4 min walk
  • Berlin (BER-Brandenburg) - 48 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Einstein Kaffee - ‬4 min walk
  • ‪Pret A Manger - ‬4 min walk
  • ‪Zollpackhof - ‬4 min walk
  • ‪Fish & Chips - ‬4 min walk

About this property

IntercityHotel Berlin Hauptbahnhof

Hotel with a restaurant, near Potsdamer Platz
IntercityHotel Berlin Hauptbahnhof offers 412 accommodations with laptop-compatible safes and complimentary bottled water. Accommodations offer separate sitting areas and include desks. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 412 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and tour/ticket assistance. Additional amenities at this hotel include a banquet hall and a vending machine.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 10 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare.
Bistro Lounge - This bistro specializes in international cuisine and serves light fare only.
Onsite venue #3 - bar.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 29 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 21 for adults and EUR 21 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bistro Lounge

Things to do

  • Bicycle rentals

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15.75 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 8.025 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 21 for adults and EUR 21.00 for children
  • Self parking fee: EUR 29.00 per night (in/out privileges)
  • Pet fee: EUR 15.75 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Berlin Hauptbahnhof InterCityHotel
Berlin InterCityHotel
Berlin InterCityHotel Hauptbahnhof
InterCityHotel Berlin
InterCityHotel Berlin Hauptbahnhof
InterCityHotel Hauptbahnhof
InterCityHotel Hauptbahnhof Berlin
InterCityHotel Hauptbahnhof Hotel
InterCityHotel Hauptbahnhof Hotel Berlin
InterCityHotel Berlin Hauptbahnhof Hotel
IntercityHotel Berlin Hauptbahnhof Hotel
IntercityHotel Berlin Hauptbahnhof Berlin
IntercityHotel Berlin Hauptbahnhof Hotel Berlin

IntercityHotel Berlin Hauptbahnhof Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 774 out of 1578 reviews
Rating 8 - Good. 571 out of 1578 reviews
Rating 6 - Okay. 161 out of 1578 reviews
Rating 4 - Poor. 47 out of 1578 reviews
Rating 2 - Terrible. 25 out of 1578 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gilbert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Guten Tag

Really picked cause of closeness to Berlin train station, Intercity really impressed me from the staff to the cleanliness of the hotel. Checking in is a breeze and the lobby was a wonderful place to hang out and have drinks when the bar was open. Definitely add on the breakfast if you want a pretty good breakfast. The room was great as well, every detail of the room was used from the shelves by the bed for charging phones and other devices.
Stayed 5 nights in Aug 2025

10/10 Excellent

PEDRO

Liked: Cleanliness, staff & service, property conditions & facilities
Location close to Berlin Central station. Hotel is in top condition. Excellent breakfast and bar.Rooms are big.
Stayed 2 nights in Sep 2025

6/10 Okay

Suchan

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
It would have been very helpful to have at least a kettle for boiling water in the room. It was not easy to get hot water from reception, especially since I needed it frequently for my child.
Stayed 3 nights in Sep 2025

4/10 Poor

lijoy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Pillows were horrible, had a narrow cot for a twin bedroom, soap solution was empty
Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location and easy acess
Stayed 9 nights in Sep 2025

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have never stayed at hotel where I showed up and there was literally one pillow and one blanket. The bed was so uncomfortable I couldn’t sleep and the stuff is not available at night so you cannot get service between 11 PM and 8 AM if you want additional pillows or blankets. For a hotel that has hundreds of rooms that seems outrageous. I’ve never been to a place this ridiculous.
Stayed 2 nights in Sep 2025

8/10 Good

Omar, New Cairo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Location of Intercity hotels is always great close to the main train station, ideal for short stays
Stayed 1 night in Aug 2025

4/10 Poor

Daniel

Business traveller
Disliked: Cleanliness, staff & service
My room was not cleaned at all and afterwards they told me i should tell them that i want them to clean. For me, it is the first to hear such thing. Even Taht they should communicate it by checking.
Stayed 2 nights in Sep 2025

10/10 Excellent

Thomas

Stayed 3 nights in Sep 2025

6/10 Okay

rhonda

Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
Check-in desk wanted us to upgrade - don’t fall for it. We’re also told bed was one with two dooners. Were happy rooms had two seperate beds. Take your coffee/tea, hot water available in foyer. Room serviced every 3 days, ran out of hand soap, was expected to replace canister ourselves over basin. Don’t expect room service. Good location to main station.
Stayed 6 nights in Aug 2025

8/10 Good

Candice

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Overall stay was fine for 2 nights and good location. I was initially denied the WiFi access code because i was not a "Business Class member". Finally received it when i showed them it was included in my booking.
Stayed 2 nights in Aug 2025

10/10 Excellent

WON GUE

Stayed 2 nights in Aug 2025

10/10 Excellent

Warren

Travelled with partner
Liked: Amenities
The property was easy to find, check in and out were easy to. Also facilities were to notch. It was very handy to the hbf.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Rami

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
It was pretty much what we expected of a modern city hotel chain accommodation.
Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
It was very easy checking in via the self service station. However when i got to the room, whilst it was clean and spacious, it had one small thin pillow and a single doona on a double bed. I should of asked for 2 more pillows.
Stayed 1 night in Aug 2025

8/10 Good

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No tea & coffee making facilities, disappointing. Did see hot water to right of reception as I was leaving. Ignore self service checkin, it wanted me to see a human after I missed my place in short checkin queue. Otherwise wonderful, a tv that worked (unusal) excellent room good size & great shower. Free bottled watet on arrival, fridge not very cold! Very convenient for Berlin Hbf station. Take exit to Europaplatz, look right you will see a large "glass box" building. To the right are 2 hotels, walk between them the hotel is on the left just behind hotel, (or take the long way using online directions). Quiet area seemed safe, breakfast was good & included hot option. Easy walk to attractive area across the river
Exit station look for this building on right
Walk between these 2 hotels to find Intercity Hotel
This is the correct exit for Intercity Hotel, signposted Europaplatz
Berlin main ststion
Stayed 1 night in Aug 2025

10/10 Excellent

Murat

Travelled with family
Stayed 1 night in Aug 2025

10/10 Excellent

Aniruddha

Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities

Mixed bag

The hotel overall was nice and comfortable, and mostly clean. However, the carpets and the headboards of the beds were very stained and dirty. The towels were very thin and threadbare. The breakfast buffet was tasty and plentiful with a variety of foods including a full English breakfast, eggs, breads, pastries and cereal, fruit, yogurts, meats and cheeses. The front desk staff was very friendly and helpful, except for one woman on our last day. She was quite rude and demanding when we checked out. We were asked to pay the city tax when we checked in and gave our credit card, but when we checked out this woman was very gruff about how we hadn't paid and never left a credit card and demanded we produce an invoice showing we had paid. I don't know what went wrong when we checked in, but somehow the charge never went through, I guess, but it was in no way our fault yet she acted like we were trying to defraud the hotel or something and was very impatient with us as we tried to figure out if we had actually paid since we were asked to pay at check-in and we did give a credit card.
Stayed 3 nights in Aug 2025

10/10 Excellent

JEAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nota 1.000 excelente hotel

Excelente hotel, muito proximo da estação central, como estavamos em 4 pessoas, compramos o ticket 24horas para grupo de 5 pessoas no aeroporto, em 30 minutos estávamos no hotel, Dica: Use a linha flex que faz somente 3 paradas. O hotel tem um fantástico café da manha e um otimo quarto e chuveiro...tudo nota 1000
Stayed 3 nights in Aug 2025

8/10 Good

Wolfgang

Liked: Cleanliness, staff & service, property conditions & facilities

Wolfgang

hotel room was small breakfast was big, but quality was not good, most of the time the plates were empty scrambled eggs were cold and not very tasty
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025