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Embassy Suites Ontario Airport

3.5 star property

Photo gallery for Embassy Suites Ontario Airport

Lobby
Serves lunch, dinner and happy hour
Lobby
49-inch LCD TV with cable channels, TV
Indoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa pool
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View map
3663 E Guasti Rd, Ontario, CA, 91761
  • Place, Toyota Arena
    ‪3 min drive‬
  • Place, Cucamonga-Guasti Regional Park
    ‪3 min drive‬
  • Place, Ontario Convention Center
    ‪4 min drive‬
  • Airport, Ontario Intl. Airport (ONT)
    ‪3 min drive‬

Room options

View all photos for 1 King Suite Accessible Roll In Shower Non-Smoking

Hypo-allergenic bedding, down duvets, in-room safe

1 King Suite Accessible Roll In Shower Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for 2 Queen Beds Non-Smoking

Hypo-allergenic bedding, down duvets, in-room safe

2 Queen Beds Non-Smoking

  • Sleeps 6
  • Free Wi-Fi

View all photos for 2 Queen Mountain View Accessible Roll in Shower Non-Smoking

Hypo-allergenic bedding, down duvets, in-room safe

2 Queen Mountain View Accessible Roll in Shower Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for Two queens

Standard Room

Two queens

8.0 out of 10
Very good
(21 reviews)
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe

Suite, 1 King Bed

8.8 out of 10
Excellent
(54 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Two Queen Beds, Non-Smoking, Roll In Shower

Hypo-allergenic bedding, down duvets, in-room safe

Two Queen Beds, Non-Smoking, Roll In Shower

8.8 out of 10
Excellent
(13 reviews)
  • 54 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, One King Bed, Roll In Shower

Hypo-allergenic bedding, down duvets, in-room safe

Suite, One King Bed, Roll In Shower

9.4 out of 10
Exceptional
(12 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 2 Queen Beds

Hypo-allergenic bedding, down duvets, in-room safe

Studio, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About the area

Ontario

When you stay at Embassy Suites Ontario Airport in Ontario, you'll be near the airport, within a 5-minute drive of Toyota Arena and Ontario Mills Shopping Mall. .This hotel is 2.6 mi (4.2 km) from Ontario Convention Center and 5.5 mi (8.9 km) from Victoria Gardens.

What's nearby

  • Ontario Mills Shopping Mall - 2 min drive - 1.9 km
  • Toyota Arena - 3 min drive - 1.5 km
  • Cucamonga-Guasti Regional Park - 3 min drive - 3.0 km
  • Ontario Convention Center - 4 min drive - 3.7 km
  • Silverlakes Sports Complex - 15 min drive - 16.7 km

Getting around

  • East Ontario Station - 8 min drive
  • Ontario Intl. Airport (ONT) - 11 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Starbucks - ‬20 min walk
  • ‪Oasis Cafe - ‬9 min walk
  • ‪Big Al's - ‬3 min drive
  • ‪Black Angus Steakhouse - ‬19 min walk

About this property

Embassy Suites Ontario Airport

Embassy Suites Ontario Airport offers 175 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. These individually decorated and furnished accommodations have separate dining areas and include queen sofa beds. Beds feature down comforters. 49-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Ontario hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 175 individually decorated guestrooms, featuring refrigerators and LCD televisions. Your bed comes with down comforters, and all rooms are furnished with queen sofa beds. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries.
Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
Enjoy American cuisine at Chaffeys, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a computer station, and express check-out. Planning an event in Ontario? This hotel has 5300 square feet (492 square meters) of space consisting of conference space and 8 meeting rooms. A roundtrip airport shuttle is complimentary (available on request).
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Chaffeys - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Chaffeys Lounge - This lobby lounge specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 4:00 AM to 11:00 PM on request
  • Uncovered parking on site (USD 17.50 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Chaffeys
  • Chaffeys Lounge

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 5,300 square feet of conference space
  • 8 meeting rooms
  • Computer station

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Separate dining area
  • Wet bar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 300.00

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total (up to 50 lbs per pet)

Pets cannot be left unattended

Food and water bowls are available

Children and extra beds

Children are welcome

Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 0.53 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 17.50 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay) plus USD 300.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Ontario Airport

Embassy Suites Ontario Airport

Ontario Airport Embassy Suites

Embassy Suites Ontario-Airport Hotel Ontario

Embassy Suites Ontario Airport Hotel

Embassy Suites Ontario Hotel

Embassy Suites Ontario Ontario

Embassy Suites Ontario Airport Hotel

Embassy Suites Ontario Airport Ontario

Embassy Suites Ontario Airport Hotel Ontario

Embassy Suites Ontario Airport Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 577 out of 1000 reviews
Rating 8 - Good. 169 out of 1000 reviews
Rating 6 - Okay. 93 out of 1000 reviews
Rating 4 - Poor. 73 out of 1000 reviews
Rating 2 - Terrible. 88 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Tameka

Travelled with family
Liked: Cleanliness, staff & service
Clean room, great staff
Stayed 1 night in Feb 2026

2/10 Terrible

Alejandra

Travelled with family and small children
Disliked: Amenities
Checked in Friday and driving a few hours at night I was tired with my family check in and get my keys so to the 7 floor with my kids and all our stuff o the surprise of opening our room door another family was their that was just the start go down stairs to tell them and blamed their system been down so they didn’t have a 2 wren bed room and I have a big family I needed that extra room. Next day they gave me a 2 bed room, but I was out of my room at 7;30 for my son soccer tournament was out till 3:30 to get back and have to pack all our stuff to move to the new room and hurrying me up because housekeeping was almost leaving was tired from being at soccer games all day. Then a few boys of the team wanted to gather up and eat after the pool was order pizza wanted to sit together inside as it was cold outside to be told by a rude staff member of the hotel that no outside food and she kept giving us a stare down made us feel so uncomfortable then started telling other guest of the hotel stuff about us made us feel not happy. Bad since the start.
Stayed 2 nights in Feb 2026

6/10 Okay

Sarah

Travelled with family
Liked: Amenities
Rooms are subpar for the price.
Stayed 1 night in Feb 2026

10/10 Excellent

Wilfredo B

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and appreciate lots of power outlet. Wifi ok
Stayed 3 nights in Feb 2026

4/10 Poor

Neli

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Our stay on February 21 at the Embassy near the Ontario Airport was, without a doubt, the worst experience we’ve had at any Embassy property. We’ve stayed at several locations before with large groups including youth sports teams and have never once been treated the way we were here. Our party included eight boys from a soccer club who were simply trying to eat dinner quickly after a long day. From the beginning, Tomee (Tomy) made the situation uncomfortable. She repeatedly glared at our group while we were eating and created an unwelcoming, almost hostile environment. What made it worse was that her attitude seemed to influence other staff members, who then treated us the same way. To add to the frustration, our room keys repeatedly stopped working throughout the stay, which meant multiple trips back to the front desk something you don’t want to deal with when you’re traveling with a group of kids. The most upsetting part was the confusion around where we could eat. One staff member initially told us we could move from the kitchen dining area to the couch/lobby area to eat our outside food, which we did without any issue. Then Tomee came over and abruptly told us we were not allowed to eat outside food anywhere unless we purchased food from the hotel. We explained we were just trying to have the boys eat quickly so we could leave, but she refused to work with us at all. The lack of flexibility, empathy, and basic courtesy was shocking. No guest should ever be made
Stayed 1 night in Feb 2026

10/10 Excellent

Steven

Stayed 1 night in Jan 2026

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great pool and breakfast. Struggled a bit with check in.
Stayed 1 night in Feb 2026

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room And staff was friendly
Stayed 3 nights in Feb 2026

10/10 Excellent

Cade

Liked: Cleanliness, staff & service, amenities
The room was beautiful. The staff were helpful and friendly. The Breakfast was top notch. Thank you for the pleasant
Stayed 1 night in Feb 2026

10/10 Excellent

Ngamchit

Stayed 3 nights in Feb 2026

10/10 Excellent

Chazerae, Ontario

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved it
Stayed 1 night in Feb 2026

6/10 Okay

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Well for starters, I don’t think the air conditioner was working all that well. I put it on the setting to where it should have been on the whole cycle and I would wake up in the middle of the night to see that it got turned off and when we were in the room, and also the key card reader on our door wasn’t reading our cards. It may have been because I put it next to my cell phone and the magnetism messed it up, but I had to get three different cards and it was very inconvenient because me and my wife were a little late to our reservations because I had to come down from the seventh floor and request a new key card but all the staff and everyone were perfect. Everyone was amazing. The only thing was the key reader and the AC is not working that well other than that I love the Embassy suites thank you for having me. Jonathan Flores
Stayed 1 night in Feb 2026

8/10 Good

Justin

Stayed 1 night in Feb 2026

10/10 Excellent

Michelle

Stayed 2 nights in Nov 2025

10/10 Excellent

Ashley

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Easy check-in and Check-out process. The breakfast staff was friendly and helpful. The room was clean and comfortable.
Stayed 1 night in Feb 2026

10/10 Excellent

Gilbert

everything went great!
Stayed 2 nights in Jan 2026

8/10 Good

Hernan

Stayed 2 nights in Feb 2026

10/10 Excellent

Chad

Stayed 1 night in Jan 2026

10/10 Excellent

Indira

Stayed 5 nights in Jan 2026

10/10 Excellent

Stefanie Patricia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms friendly staff
Stayed 1 night in Jan 2026

8/10 Good

Vanessa

Stayed 2 nights in Jan 2026

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, amenities
Amenities
Stayed 1 night in Jan 2026

4/10 Poor

Steve

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great. We had to reset our air conditioner every 39 minutes. We were asked at 9pm if we’d want to switch rooms. We texted and said we weee unpacked and ready for bed. Unfortunately, we had to keep resetting it through the night because it was extremely hot. My husband texted The, Front Desk or whoever was texting us and said please fix the problem before you give someone else this room. We stay there all the time and it’s just so inconvenient to be asked to come back downstairs when you should just be given a new set of keys and told you can go right to your room or send engineering up to fix it.
Stayed 1 night in Jan 2026

10/10 Excellent

Reggie

Stayed 2 nights in Jan 2026

8/10 Good

Dawn

Stayed 2 nights in Jan 2026