6/10 Okay
Louise
Travelled with partner
5 Aug 2025
They had a security guard walking around outside the property when we checked in at 11:00 p.m. I needed an accessible room, which they were able to give me. I am privileged to be able to walk very short distances using forearm crutches. The hallway was smelly, like old carpet that had been shampooed. Clean but everything looked worn out and stained or scraped or dinged up. The room was right off the entrance, so our door was right next to the vending machine and people coming and going. The hotel must have had folks who were evacuated from the fire situation, and there was lots of people out and about even at midnight.
The room was clean and air conditioned, the bed was very nice but high, I needed help getting into it. No carpet which was good for my wheelchair. The bathroom was only partially wheelchair accessible. The toilet is very very low. The grab bar next to it was the smallest one I have ever seen, like the size of a toilet paper holder. Another grab bar perpendicular to it was also small. No grab bar behind the toilet. The bathtub was about a foot high, two grab bars in the tub, no shower seat, you would have to be able to stand up. The shower head is fixed. The vanity is outside the bathroom and was easy to use.
The place is dated and worn, but the room was clean and exactly what we needed. They need to address the details of the accessible room. We had a good nights rest with our noise cancelling headphones on.
Louise
Stayed 1 night in Aug 2025
