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The Staff were very courteous and friendly and the rooms are very clean.

Quick Review – The Swiftwater (Poconos) Overall, we had a very nice stay and were pleasantly surprised. The modern rooms were clean, the pool was warm, and the staff was friendly and accommodating throughout the trip. We booked the birthday package, which was a really nice touch. The room had balloons, a TV loop with a happy birthday message, champagne, cupcakes, and a complimentary breakfast included. It made the celebration feel special. One thing to note about the complimentary breakfast: there is a caveat. It only covers two meals and two drinks—anything beyond that is extra—so just make sure you understand the details beforehand. Traveler tip: ask the staff exactly what’s included when you check in so there are no surprises. The food at Olivet was excellent, but it is definitely fine dining, so expect higher prices. There are also good nearby alternatives if you want something more casual or affordable, like Poconos Brewing Company or even Sheetz. The only issue we ran into was that someone else’s dinner bill was accidentally added to our room. It was strange, but once we brought it to the staff’s attention they corrected it quickly. Overall, a great stay and I would definitely consider coming back.

Room and grounds were clean. Family of 4 had a great 3 day stay.

The cleaning of the room was very bad, since I arrived you could see the dust and in the bathroom it is very bad the cleaning smelled of urine they don't vacuum the room the coffee maker was very dusty

Staff was excellent and clean room great spa.Had a great time looking forward to be back in summer vacation again. Food was fabulous and so are the staff.

Wonderful time with my family