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The Buena Park Hotel & Suites

2.5 star property

Photo gallery for The Buena Park Hotel & Suites

Lobby
Front of property
Lobby sitting area
Deluxe Triple Room
Outdoor pool, open 10:00 AM to 8:00 PM, pool umbrellas, pool loungers

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View map
Buena Park, CA
  • Place, Medieval Times
    ‪3 min walk‬
  • Place, Knott's Berry Farm
    ‪15 min walk‬
  • Place, Knott's Soak City Water Park
    ‪15 min walk‬
  • Airport, Orange County, CA (SNA-John Wayne)
    ‪27 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

7.6 out of 10
Good
(102 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.2 out of 10
Good
(56 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room | Living area

Deluxe Triple Room

7.6 out of 10
Good
(30 reviews)
  • 1 bedroom
  • Sleeps 8
  • 3 Queen Beds

View all photos for Deluxe Double Room

Pillow-top beds, desk, laptop workspace, blackout curtains

Deluxe Double Room

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Junior Double Room

Pillow-top beds, desk, laptop workspace, blackout curtains

Junior Double Room

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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Lobby
Best Inn & Suites
  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
3.9 out of 5, Good, 2,596 reviews
The price is NZ$138
includes taxes & fees
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About the area

Buena Park

The Buena Park Hotel & Suites is centrally located in Buena Park, a 3-minute walk from Medieval Times and 14 minutes by foot from Knott's Berry Farm. .This hotel is 1.4 mi (2.3 km) from Knott's Soak City Water Park and 5.4 mi (8.6 km) from Hiltscher Park Trail.

What's nearby

  • Medieval Times - 3 min walk - 0.3 km
  • Knott's Berry Farm - 15 min walk - 1.3 km
  • Knott's Soak City Water Park - 15 min walk - 1.3 km
  • Knott's Marketplace - 17 min walk - 1.4 km
  • Buena Park Mall - 3 min drive - 1.9 km

Getting around

  • Fullerton Transportation Center - 7 min drive
  • Fullerton, CA (FUL-Fullerton Municipal) - 10 min drive

Restaurants

  • ‪Porto's Bakery and Cafe - ‬4 min walk
  • ‪Medieval Times Dinner & Tournament - ‬6 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Denny's - ‬8 min walk
  • ‪Jinsol Gukbap - ‬14 min walk

About this property

The Buena Park Hotel & Suites

Hotel with free parking, 3-minute walk to Medieval Times
The Buena Park Hotel & Suites offers 176 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. A pillow menu is available. Televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 176 air-conditioned guestrooms. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include a banquet hall and a vending machine.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Planning an event in Buena Park? This hotel has 1000 square feet (93 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Things to do

  • Billiards/pool table
  • Hot tub
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,000 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (84 centimetre high)
  • Lever door handles
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 6 buildings
  • Banquet hall
  • Built in 1973
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Late check-in fee: USD 50

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 8:00 PM

Property is also known as

Buena Park Hotel
The Buena Park Hotel And Suites
The Buena Park Hotel Buena Park
Hotel Buena Park

The Buena Park Hotel & Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 1045 out of 2496 reviews
Rating 8 - Good. 456 out of 2496 reviews
Rating 6 - Okay. 404 out of 2496 reviews
Rating 4 - Poor. 254 out of 2496 reviews
Rating 2 - Terrible. 337 out of 2496 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

RAYMOND

Liked: Cleanliness, amenities, property conditions & facilities
The room was in good condition and clean, great customer service
Stayed 3 nights in Nov 2025

10/10 Excellent

Virgil

Liked: Staff & service, amenities
Comfortable pillows
Stayed 1 night in Nov 2025

8/10 Good

Lerna

Travelled with family
The room was outdated and although the bed was clean and comfortable - the chairs (wing chair and office chair) were filthy disgusting and the floors weren’t clean at all. (I dropped my water bottle and cleaned my mess with a white towel….)
Stayed 1 night in Nov 2025

10/10 Excellent

justin

Liked: Cleanliness, amenities, property conditions & facilities
I had a really good experience here and would definitely stay again. The rooms were clean and comfortable, and the front-desk staff were friendly and helpful. While the property itself is older, the rooms look refreshed and well cared for — it feels like they’ve done some nice updates recently. The location couldn’t be better! There are plenty of food options nearby, it’s an easy walk to Knott’s Berry Farm, and there’s even a city bus stop close by that goes straight to Disneyland in about 25 minutes. The deposit was also very reasonable — not nearly as bad as some reviews suggested. Overall, a solid, convenient place to stay if you’re visiting the parks or just want a clean, comfortable spot in Buena Park.
Stayed 2 nights in Nov 2025

6/10 Okay

James, Cary

Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2025

2/10 Terrible

Janette

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
I understand now why the room was so cheap. You get what you pay for I guess. I was just hopeful because the photos were nice and they were rated good. The check in was nice and the woman at the front desk had excellent customer service. However when I got to the room I didn’t get to look at it well since we went to medieval times and we got back late and the room was dirty. Everything is just run down. There’s hair in all corners of the room on the bed dirt in drawers a show print on the ceiling the lamp shades are all stained and the “chair” on the top 😬 it was stained with some white stains. I was going to call the front office but the phone had no buttons. I was disappointed and was hesitant to stay the night but I wasn’t sure if I was going to get my money back and we were exhaustedIt.
Stayed 1 night in Nov 2025

6/10 Okay

Willie

Travelled with family and small children
Liked: Staff & service, amenities
The hotel is not the best in the area, but it is reasonably priced, close to Knotts Berry Farm, easy access to Highway 91. They did their best to upgrade the hotel, but you can tell property is old. However, I would say all hotels within 2 miles of Knotts Berry Farm all have the same aging issuess. The beds were mey, not really soft, shower is low pressure, and maintenance could do a better job sealing around the door freme to prevent the smell of smoke from entering room. I used a towel rolled up to try the best to block the smoke at the bottom of door. Great view of Knotts Berry Farm if you want to watch fireworks.
Stayed 2 nights in Nov 2025

8/10 Good

Michele L

Liked: Staff & service
Quiet, good location helpful staff
Stayed 2 nights in Nov 2025

6/10 Okay

Wenli

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
(A) I am unhappy about the room cleaning. The Internet info provided by the hotel indicated that they clean the room every day. I stayed there for six-nights-seven-days. After checking-in on the first day, the room was cleaned with new towels and bedding on the second day. On the third day, towels were supplied but the bed was not made. On the fourth day, the room was cleaned. On the fifth day, the room was not cleaned. I went to the counter to ask for clean towels. The man told me that they clean the room only under guest's request. I requested to have my room cleaned on the next day, which is the sixth day. He made a note on a book. When I was back to the room on the sixth day, the bed was not made and there were no new towels. When I checked out on the seventh day, the lady told me that they normally clean the room once every three (or four?) days. (B) There are roaches. Th table surface was greasy. (C) Noise of steps appeared above the ceiling for long time and last till late hours.
Stayed 6 nights in Nov 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities
The room was clean and the bed was comfortable. Check-in was easy and quick, but they do require a 100 deposit on a card or 200 in cash. They offer a nice breakfast in the morning, but it gets very busy. It seems to be a very family-friendly hotel, but there are many long-term residents. You can hear the street traffic from even in the rooms facing the courtyard.
Stayed 1 night in Nov 2025

10/10 Excellent

Martin

Stayed 1 night in Nov 2025

4/10 Poor

Bethsaida, Sacramento

Travelled with partner
Liked: Amenities
Definitely needs more care. Our room still had hair in the sink and in the tub. Old lashes. A conditioner tube from the previous guest. The door latch is broken. The light for the bathroom switch needs to be jiggled before it turns on. Faucet and shower head are loose and leak.
Shower head felt like it was going to break when shower was on.
Hair and conditioner from previous guest
Loose leaky and hot runs cold cold runs hot
Broken latch. No extra door security.
Stayed 2 nights in Nov 2025

8/10 Good

ESMERALDA

Stayed 1 night in Oct 2025

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It looks basic from the outside but what really mattered was the interior. Best BANG for your buck 100%. The complimentary breakfast was fantastic. Definitely would be booking at this place again on my next visit.
Stayed 1 night in Nov 2025

10/10 Excellent

Jeannine

Stayed 1 night in Nov 2025

6/10 Okay

Hannah

Travelled with family
Liked: Cleanliness, amenities
The spa did not work, but was still warmer than the pool. Could not take breakfast to our room, eating area was always crowded. Found a cockroach in our room. The neighbors up above our room sounded like they were going to fall through. The male staff at the front desk was rude, but female staff was friendly and helpful.
Stayed 11 nights in Oct 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Cool
Stayed 1 night in Oct 2025

10/10 Excellent

Jeannine

Stayed 1 night in Nov 2025

6/10 Okay

Jason

Stayed 1 night in Aug 2025

8/10 Good

sherry Ann

Stayed 4 nights in Oct 2025

4/10 Poor

hazel

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Service good. The place is good
Stayed 1 night in Oct 2025

4/10 Poor

Greg

Disliked: Cleanliness
door did not lock, people hanging out all night, loitering in parking lot
Stayed 1 night in Oct 2025

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, room comfort
Decent stay for the weekend, close to many things!
Stayed 2 nights in Oct 2025

10/10 Excellent

Jeannine

Stayed 2 nights in Nov 2025