When I opened the door to the room the floor was filthy just looking at it, with tiny bits of white stuff & also pieces of dirt/mud,etc. When my husband went to wipe up something on the floor the cloth was almost black. Then he tried another area along side the bed & it was the same way. I wouldn't even walk on it without shoes!! The lady (Carey, I believe was her name) who checked us in was very nice & accommodating. When I called her about the floor she came with a broom & also asked if I wanted her to mop it. I said yes but I'm not sure how much she did because of all the dirt we wiped up later in just 2 small areas. I do have to say, though, the beds were very comfortable & so were the pillows. The rest of the room was clean, like the sink & bathroom area. But the floors were awful!!