The staff was excellent, but the owner is another story. No maid service, no ice machine, no laundry facilities, breakfast is a joke, dirty pool etc. I had to leave early because of an emergency and the owner wouldn't even respond to my messages. No refunds period. I would have liked to at least pay it forward and give my paid for room to someone, but she wouldn't even do that. Karma is going to catch that evil woman some day. I feel sorry for her employees.