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Comfort Inn & Suites University

2.5 star property

Photo gallery for Comfort Inn & Suites University

Business centre
Lobby
Pool
Free daily continental breakfast
Room, 1 Queen Bed, Accessible, Non Smoking

Reviews

7.8 out of 10
Good

Popular amenities

  • Air conditioning
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

View map
2369 Banff Trail, N.W., Calgary, AB, T2M 4L2
  • McMahon Stadium
    ‪3 min walk‬
  • University of Calgary
    ‪9 min walk‬
  • Foothills Medical Centre
    ‪18 min walk‬
  • Calgary, AB (YYC-Calgary Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 28 sq m
  • 10 bedrooms
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(53 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(78 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Calgary

With a stay at Comfort Inn & Suites University, you'll be centrally located in Calgary, within a 5-minute drive of University of Calgary and Foothills Medical Centre. .This hotel is 4.8 mi (7.7 km) from Stampede Park and 5.3 mi (8.6 km) from Calgary Zoo.

What's nearby

  • McMahon Stadium - 3 min walk - 0.3 km
  • University of Calgary - 9 min walk - 0.8 km
  • Foothills Medical Centre - 18 min walk - 1.6 km
  • Southern Alberta Jubilee Auditorium - 3 min drive - 1.8 km
  • Calgary Tower - 8 min drive - 6.2 km

Getting around

  • Banff Trail Station - 1 min walk
  • Calgary University Station - 17 min walk
  • Calgary International Airport (YYC) - 22 min drive

Restaurants

  • ‪Tim Hortons - ‬15 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Higher Ground - Capitol Hill - ‬8 min walk
  • ‪Kinjo Sushi & Grill - ‬16 min walk
  • Denny's

About this property

Comfort Inn & Suites University

Hotel with free breakfast, near University of Calgary
Comfort Inn & Suites University offers 82 accommodations with laptop-compatible safes and coffee/tea makers. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 82 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay
  • Breakage deposit: CAD 50 per stay
  • Service fee: CAD 2 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • In-room safe fee: CAD 2 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn And Suites University
University Comfort Inn
Comfort Inn University Calgary
Comfort University Calgary
Comfort Inn & Suites University Hotel Calgary

Reviews

Comfort Inn & Suites University Reviews

7.8

Good

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 409 out of 1057 reviews
Rating 8 - Good. 339 out of 1057 reviews
Rating 6 - Okay. 148 out of 1057 reviews
Rating 4 - Poor. 84 out of 1057 reviews
Rating 2 - Terrible. 77 out of 1057 reviews

Reviews

6/10 Okay

Christopher

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 6 nights in Jun 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, friendly staff. Would highly recommend
Stayed 7 nights in Jun 2025

2/10 Terrible

Shelby

Disliked: Cleanliness, property conditions & facilities
The room was very dirty. Old stains on the sheets and towels. Looked like someone wiped poo on the wall and cleaners never cared so wash it off. Will not ever stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Trevor or Jody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean and comfortable and a reasonable value, staff were friendly, breakfast was good.
Stayed 3 nights in Jun 2025

2/10 Terrible

R CLARK

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Was checked into a room that someone had obviously been smoking in. Requested a change which was nicely accommodated, went to the new room and the cards would not open the door. There was a number of long hairs in the tub area, the mirrors were not very clean. The floors in the elevators were dirty, there was a large ridge in the carpet right by the entrance into the elevators waiting area. Would not recommend the Hotel, horrible value for way too much money paid!
Stayed 1 night in Jun 2025

2/10 Terrible

R CLARK

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Old, Dirty, No Value for Money

Was checked into a room that someone had obviously been smoking in. Requested a change which was nicely accommodated, went to the new room and the cards would not open the door. There was a number of long hairs in the tub area, the mirrors were not very clean. The floors in the elevators were dirty, there was a large ridge in the carpet right by the entrance into the elevators waiting area. Would not recommend the Hotel, horrible value for way too much money paid!
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The hotel is showing its age and the rooms are a little dated, but they were clean and comfortable for the most part as well as easy to get to and from most places from the hotel.
Stayed 3 nights in Jun 2025

4/10 Poor

Terri

Travelled with family
Disliked: Cleanliness, property conditions & facilities
When we checked in and got our keys we went to the room, I opened the door and didn't really pay attention but my son and dad said the room smelled and they my son saw what looked like dog poop right by the door. I went to use the phone and it didn't work. So I went downstairs and told them and they said so sorry, it really didn't feel like they wanted to give us a different room (they also said it probably wasn't dog poop but kids playing a prank. It sure looked like it!!) but we got another room. It was better but there was no TV remote and a dirty sock was found under the bed. I asked for a discounted rate but because I booked through expedia they wouldn't do anything. I will not stay there again.
Stayed 1 night in Jun 2025

8/10 Good

Alisson

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Beds were comfortable. Overall clean, but some mold arround in the bathroom and pool.
Stayed 1 night in Jun 2025

6/10 Okay

Shawn

Stayed 2 nights in Jun 2025

8/10 Good

Lorne

Liked: Property conditions & facilities, room comfort
Check in was very slow.
Stayed 1 night in Jun 2025

4/10 Poor

Desiree

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Disappointed with the service. I called 3 times, talked to front desk 3 times. I forgot a belonging in my room when I checked out (5:00am), called before room service had cleaned my room(right away after check out, before 9:30am) asking them to hold my item. Was told they would not send, even on my dime, and that is was probably not going to be found. I told the desk exactly where it was and met with "we will get in touch IF we find it".. never received a call back from either 3 of my phone calls. Not impressed.
Stayed 1 night in Jun 2025

6/10 Okay

Frances

Travelled with partner
Toilet did not work properly and breakfast was not good.
Stayed 1 night in Jun 2025

10/10 Excellent

Hui-I

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

ANN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. The location was close to what we were doing and the closeness to public transportation was very convenient.
Stayed 1 night in Jun 2025

6/10 Okay

Yesha

Stayed 1 night in Jun 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jun 2025

10/10 Excellent

ken

Travelled with family, Business traveller
Liked: Cleanliness, amenities
Decent for the price
Stayed 2 nights in Jun 2025

2/10 Terrible

Brody

Disliked: Cleanliness, staff & service, property conditions & facilities
Trash
Stayed 6 nights in May 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needed a spot to crash before heading to Banff that was close to the airport. Quick and easy booking with great staff!
Stayed 1 night in May 2025

10/10 Excellent

Gerald

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Qiaoyi

Stayed 3 nights in May 2025

10/10 Excellent

shelagh, Masset

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, was a nice setup for breakfast and the pool for kids. Just not in a great area, homeless people in hotel next door
Stayed 4 nights in May 2025

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Convenient location for us. Has a pool and hot tub. The beds were fantastic! Good water pressure in the shower.
Stayed 1 night in May 2025

6/10 Okay

Jessica

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
Little out dated
Stayed 1 night in May 2025