2/10 Terrible
Marcie
Travelled with family
2 May 2026
Disliked: Staff & service, amenities
I was emailed the day before stating I could check-in at 3pm. When we got there the guy at reception told us no we had to wait until 4pm because that's what the original time said on my reservation. We had to go find something to do for an hour before we could check-in.
When we finally able to check-in we were charged a ridiculous priced security deposit that was like triple the cost of what the room was!! There was no elevator, so we had to climb stairs with our luggage. The hallway was cluttered with fridges so we had to walk sideways down the one hallway to our room.
Ugh the room! The toilet ran all night, we had to close the bathroom door so we didn't hear it. The curtains were falling off their track. There was some cabinet type thing sitting where you'd hang you coats so it was taking up space so you had to stand in the bathroom to open the door to leave. The beds were the only good thing about this hotel. They were actually pretty comfortable.
Oh AND we also had to go down and ask for the wifi password because they never gave it to us, which was spotty depending on where in the room you were.
Next time I would spent the extra money and stay at a hotel chain.
Marcie
Stayed 1 night in May 2026