Dreams Playa Mujeres Golf & Spa Resort - All Inclusive

4.5 star property

Photo gallery for Dreams Playa Mujeres Golf & Spa Resort - All Inclusive

Outdoor wedding area
Creator video
Couples treatment room(s), sauna, steam room, body treatments
Junior Suite Garden View - Two Queen Beds | Children’s play area – outdoor
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly

Explore the area

View map
Lote RTH-7-PM-II, Lte1, Mz 1, Smz 3, Punta Sam, QROO, 77400
  • Place, Playa Mujeres Golf Club
    ‪13 min walk‬
  • Place, Mujeres Beach
    ‪4 min drive‬
  • Place, North Beach
    ‪56 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪79 min drive‬

Room options

Junior Suite Garden View -King Bed

8.0 out of 10
Very good
(11 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite Pool View - Two Queen Beds

7.2 out of 10
Good
(7 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Junior Suite Pool View - King Bed

8.0 out of 10
Very good
(5 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite Partial Ocean View - Two Queen Beds

7.8 out of 10
Good
(9 reviews)
  • 56 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 5
  • 2 Queen Beds

Junior Suite Partial Ocean View - King Bed

8.0 out of 10
Very good
(1 review)
  • 56 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Preferred Club Junior Suite Ocean View - King Bed

  • 58 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Preferred Club Junior Suite Ocean View - Two Queen Beds

8.0 out of 10
Very good
(1 review)
  • 58 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds

Preferred Club Junior Suite Swim Out Ocean View - Two Queen Beds

  • 58 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

Preferred Club Junior Suite Swim Out Ocean View - King Bed

  • 58 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Preferred Club Junior Suite Ocean Front with Private Pool - Two Queen Beds

  • 58 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

Preferred Club Junior Suite Ocean Front with Private Pool - King Bed

  • 58 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Preferred Club Master Suite Ocean View - 2 Queen Beds

  • 108 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds

Preferred Club Two Bedroom Villa - King Bed and Two Queen Beds

8.0 out of 10
Very good
(1 review)
  • 147 sq m
  • 2 bedrooms
  • River view
  • Sleeps 8
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

Preferred Club Family Governor Suite Ocean View - King Bed and Two Queen Beds

  • 112 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Junior Suite Garden View - Two Queen Beds

8.4 out of 10
Very good
(15 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Preferred Club Paramount Suite Ocean View - King Bed

  • 460 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite Ocean View - King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 56 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Junior Suite Ocean View - Two Queen Beds

8.4 out of 10
Very good
(6 reviews)
  • 56 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds

Preferred Club Master Suite Ocean View - King Bed

  • 108 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Preferred Club Master Suite Swim Out Ocean View - King Bed

  • 108 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Preferred Club Master Suite Ocean Front with Private Pool - King Bed

  • 108 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Family Suite Garden View

8.0 out of 10
Very good
(1 review)
  • 112 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

Junior Family Suite Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 112 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

Preferred Club Family Suite Ocean View - King Bed

  • 166 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

Junior Family Suite Garden View

  • 112 sq m
  • Sleeps 5
  • 2 King Beds and 1 Queen Bed

Junior Family Suite Ocean View

  • 112 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

Junior Suite - King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite - Two Queen Beds

  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Punta Sam

With a stay at Dreams Playa Mujeres Golf & Spa Resort - All Inclusive in Punta Sam (Playa Mujeres), you'll be a 2-minute drive from Playa Mujeres Golf Club and 15 minutes from Gran Puerto Pier. .This all-inclusive property is 8 mi (12.8 km) from North Beach and 9.1 mi (14.6 km) from Puerto Cancun Marina Town Center.

What's nearby

  • Playa Mujeres Golf Club - 13 min walk - 1.1 km
  • Mujeres Beach - 4 min drive - 1.8 km
  • Isla Mujeres Ferry Terminal - 54 min drive - 12.2 km
  • North Beach - 56 min drive - 12.9 km
  • Dolphin Discovery - 60 min drive - 15.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 43 min drive

Restaurants

  • ‪Isla Blanca - ‬13 min walk
  • ‪Velvet - ‬5 min drive
  • ‪Moctezuma - ‬5 min drive
  • ‪Kulinarium Riu Latino - ‬5 min drive
  • ‪Poseidon - ‬4 min drive

About this property

Dreams Playa Mujeres Golf & Spa Resort - All Inclusive

All-inclusive property with 9 restaurants and 3 outdoor pools
Dreams Playa Mujeres Golf & Spa Resort - All Inclusive offers 502 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to furnished balconies. Beds feature premium bedding. A pillow menu is available. 48-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily.

A private beach and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dreams Spa by Pevonia has massage/treatment rooms and couples treatment room(s). Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 502 air-conditioned rooms featuring flat-screen televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at World Café, one of the property's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the bar/lounge or one of 2 beach bars, or 3 poolside bars.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.
World Café - This restaurant specializes in international cuisine.
Maris - This restaurant specializes in seafood. Open daily.
L’Etoile - This restaurant specializes in French cuisine. Open daily.
Tres Colores - This restaurant specializes in Mexican cuisine. Open daily.
Fusion Nikkei Cuisine - This restaurant specializes in Japanese cuisine. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Water activities

Kayaking
Snorkeling

Land activities

Bicycling
Fitness facilities
Miniature golf
Volleyball
Offsite tours
Kids club

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Water fitness

Entertainment

Access to onsite nightclubs
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Food and drink

  • 2 beach bars
  • 3 poolside bars
  • 9 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Fusion Nikkei Cuisine
  • L’Etoile
  • Maris
  • Tres Colores
  • World Café

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Books
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Karaoke
  • Mini golf
  • Nightclub
  • Playground
  • Sauna
  • Steam room
  • Table tennis
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting
  • Laundry facilities
  • Living room
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • No lift

More

  • 5 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per accommodation, per day
Welcoming dogs only
1 total (up to 22 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 65 per accommodation, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Dreams Playa Mujeres Golf Resort Cancun
Dreams Playa Mujeres Golf Resort
Dreams Playa Mujeres Golf All Inclusive
Dreams Playa Mujeres Golf
Dreams Playa Mujeres Golf Resort All Inclusive

Dreams Playa Mujeres Golf & Spa Resort - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 402 out of 786 reviews
Rating 8 - Good. 214 out of 786 reviews
Rating 6 - Okay. 92 out of 786 reviews
Rating 4 - Poor. 44 out of 786 reviews
Rating 2 - Terrible. 34 out of 786 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Arodi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Jul 2025

6/10 Okay

Peter Bedik, Northridge

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
A Deep Decline in Quality – Our Worst Dreams Stay Yet After many pleasant stays at Dreams Resorts, our recent experience post-Hyatt acquisition was a letdown, especially on my 40th birthday. While the rooms remained clean and spacious, most staff appeared indifferent, and the overall experience was disappointing. Key Issues: 1. Lack of Poolside Food Service: A major oversight for a five-star resort, requiring inconvenient walks to the buffet or restaurants, especially with young children. 2. Poor Food Quality: Expectations were already low for all-inclusive dining, but the food was often bland or inedible, with long room service waits. 3. Misleading Views: The coveted ocean views in the lobby did not translate to restaurant locations, forcing us to dine indoors away from the scenery. 4. Unsafe Water Slides: Our daughters sustained injuries due to poorly designed splash areas, making them hesitant to enjoy the facilities. 5. Dirty Pools: The pools were poorly maintained; water was often cloudy, and there were hygiene issues noted by guests. 6. Deceptive Timeshare Offers: Timeshare pitches promised "preferred" areas which were disappointing and poorly maintained. 7. Excessive Noise: Loud music from events disrupted our evenings, making rest nearly impossible. 8. Unsafe Excursions: A snorkeling tour organized by the resort posed safety risks, with strong currents endangering guests. In summary, what was once a reliable choice for family vacations has sharply declined
Stayed 5 nights in Jul 2025

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was wonderful! My husband lost his nice sunglasses at the airport and concierge helped him find a new pair that wasn’t 300. The kids area was perfect for my kids. We have a 3, 4, and 6 year old. Honestly, plan to book again which I never like to do to experience something new, but it actual gave me a break as a mom.
Stayed 5 nights in Jun 2025

10/10 Excellent

Neal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service was great. Food was pretty good, not the best but there were a lot of good options. Hibachi/Fusion, seafood, and Mexican restaurants were the best. Did not try the French restaurant. The buffet was about what you would expect, but always had things that everyone liked. The property was a bit worn in a few places but it was made up for in cleanliness and service. Housekeeping was great in the room, they seemed to come by a couple times a day and always left the room very nice. We got the cheapest room but it was still very nice, it had everything we needed and a decent sized bathroom and shower. The pools were okay, the water level was a little low for some reason. There were enough pools that it never felt too crowded. The slides and lazy river were a big hit. Kids loved the smoothie bar and the lazy river was very relaxing. The beach was okay, not perfect but much better than riviera maya. You can actually enjoy the beach here. There were some spots with very little seaweed and clear water, but varied day by day. We did spend a couple hours each day at the beach, the beach bars were very convenient. The nightly shows were great and were enjoyed by both the kids and parents. Convenient location, about 45 minutes from the airport, and very close to excursions for Isla Mujeres. Water and beach area was nicer than the riviera maya area. The area felt very safe and secluded. I would recommend this resort to families with kids of all ages.
Stayed 6 nights in Jul 2025

10/10 Excellent

GAIL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need MORE shopping !! MORE places for all inclusive snacks. ice cream shop should NOT close at 10 pm. When theater shows end after 9:30 pm.
Stayed 6 nights in Jul 2025

10/10 Excellent

Demetia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Resort…
Stayed 2 nights in Jun 2025

8/10 Good

Kathryn

Stayed 1 night in Jul 2025

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Carter Marcy and Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities and dinning were great, the staff was very friendly and helpful. We really enjoyed dinning in different restaurants every night. The food was outstanding. Lounging by the many pools and swim up bars were great. Romantic dinner on the beach was a great date night too.
Stayed 7 nights in Jun 2025

10/10 Excellent

Randy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Dreams Playa Mujeres had everything and more for a multi generational family trip we took. The facilities were fantastic and clean. Drink service continuous regardless of where you were. The food was 8/10. The beach was 8/10. There is a lot of walking because this is a big resort, so be prepared for that. Overall, I would recommend this resort again and again.
Stayed 6 nights in Jun 2025

6/10 Okay

Molly

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Wouldn’t return. Too many things need to be fixed. Had some great service from some workers, then some workers did absolutely nothing but ignore things. Food was ok. Places said open, most were closed while we visited. Kids club wasn’t planned out good at all your younger teens were with toddlers. Didn’t even use clubs due to them not wanting to do the baby things. Needs improvement with age appropriate things…. We had an ok time, just wouldn’t ever return.
Stayed 4 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Jun 2025

10/10 Excellent

Jodi LaRue

Stayed 3 nights in Jun 2025

8/10 Good

Dustin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have given Five stars but the food was meh and no beer on tap anywhere. Beer on tap is high on my importance level
Stayed 4 nights in Jun 2025

8/10 Good

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

8/10 Good

Allison

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We loved the food, beach, and staff! The only downfall was the bumping music every single night right outside our room for weddings.
Stayed 5 nights in Jun 2025

8/10 Good

Megan M, Aberdeen

Helpful and friendly staff beautiful resort
Stayed 5 nights in May 2025

10/10 Excellent

Juan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel! beautiful and relax ambience !
Stayed 4 nights in May 2025

8/10 Good

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Very hard to get into the hibachi food is very blunt
Stayed 3 nights in May 2025

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only complaint I have is that the lighting in the bathroom is very dim and there are no mirrors inside the room just in the bathroom. Besides that everything else was great.
Stayed 5 nights in May 2025

10/10 Excellent

Laird

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious property
Stayed 5 nights in Jan 2025

6/10 Okay

Alexander

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very attentive to needs, they were always willing to reach out to offer assistance and provide support during your stay. No matter where you are at on the property, there is an enjoyable view. There are a lot of dining options some are better than others, all inclusive resorts are good on conscience but food could improve- would like to see more frozen beverage options for non-alcohol drinkers at pool bars that are fruit based. We did enjoy our stay! We will surely be back to Mexico!
Stayed 6 nights in Apr 2025

6/10 Okay

Soojin, New York

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 6 nights in Apr 2025