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Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive

4.5 star property

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Private beach nearby, white sand, free beach shuttle, beach umbrellas
Property video
Private beach nearby, white sand, free beach shuttle, beach umbrellas
Beach bar
Vantage Club Master Suite Bay View King Bed | Lake view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included

Explore the area

View map
Boulevard Kukulcan Km.16.5 Lotes 56-A-1 y 56-A-2, Segunda Etapa Turística, Cancun, QROO, 77500
  • Place, Iberostar Cancun Golf Course
    ‪2 min walk‬
  • Place, Delfines Beach
    ‪9 min walk‬
  • Place, El Rey Ruins
    ‪10 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪21 min drive‬

Room options

Vantage Club Junior Suite Bay View Double Bed

  • Lagoon view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Vantage Club Jr Suite Golf & Ocean View Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Vantage Club Corner Suite Bay View King Bed

8.0 out of 10
Very good
(4 reviews)
  • Lagoon view
  • 100 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Vantage Club Corner Suite Golf & Ocean View king bed

10.0 out of 10
Exceptional
(3 reviews)
  • Golf view
  • 116 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Vantage Club Junior Suite Bay View King Bed

9.4 out of 10
Exceptional
(10 reviews)
  • Lagoon view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Vantage Club Jr Suite Golf & Ocean View King Bed

8.6 out of 10
Excellent
(14 reviews)
  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Vantage Club Master Suite Bay View King Bed

  • Lagoon view
  • 152 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Vantage Club Master Suite Golf & Ocean View King Bed

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 152 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Vantage Club Premium Suite Golf & Ocean View King Bed

  • Ocean view
  • 72 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Vivid Suite

  • Golf view
  • 341 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Deluxe Suite Bay View Double Bed

10.0 out of 10
Exceptional
(3 reviews)
  • Lagoon view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Junior Deluxe Suite Golf View Double Bed

7.4 out of 10
Good
(3 reviews)
  • Golf view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Junior Deluxe Suite Golf View King Bed

9.0 out of 10
Wonderful
(35 reviews)
  • Garden view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Deluxe Suite Bay View King Bed

9.4 out of 10
Exceptional
(24 reviews)
  • Lagoon view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite Golf View Double Bed

8.0 out of 10
Very good
(4 reviews)
  • Golf view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Junior Suite Bay View King Bed

9.4 out of 10
Exceptional
(43 reviews)
  • Lagoon view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Jr. Suite Golf View King Bed

8.8 out of 10
Excellent
(8 reviews)
  • Golf view
  • 72 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Cancun

With a stay at Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive in Cancun (Zona Hotelera), you'll be steps from Iberostar Cancun Golf Course and 7 minutes by foot from Delfines Beach. .This all-inclusive property is 4.6 mi (7.4 km) from La Isla Shopping Mall and 12.9 mi (20.8 km) from Moon Palace Golf Club.

What's nearby

  • Nichupté Lagoon - 1 min walk - 0.1 km
  • Iberostar Cancun Golf Course - 2 min walk - 0.2 km
  • Delfines Beach - 9 min walk - 0.8 km
  • El Rey Ruins - 10 min walk - 0.8 km
  • Maya Museum of Cancun - 2 min drive - 1.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 19 min drive

Restaurants

  • ‪Ennea Beach Club - ‬5 min drive
  • ‪Starcafé Iberostar Selection Cancún - ‬4 min drive
  • ‪Flama - ‬5 min drive
  • ‪El Antiguo Laguito - ‬4 min drive
  • ‪Naga Hibachi - ‬4 min drive

About this property

Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive

Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive offers 387 air-conditioned accommodations with minibars and safes. Smart televisions come with cable channels and Netflix.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, facials, and body scrubs.
Make yourself at home in one of the 387 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and desks.
Treat yourself with massages, body treatments, and facials. After dipping into one of the 3 outdoor pools, you can spend some time at the private beach. This property also features complimentary wireless internet access, concierge services, and gift shops/newsstands. The complimentary beach shuttle makes getting to the surf and sand a breeze.
Enjoy Italian cuisine at Aglio, one of the property's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 6 bars/lounges, or 2 swim-up bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Planning an event in Cancun? This property has 4628 square feet (430 square meters) of space consisting of a conference center and meeting rooms. Free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Aglio - This restaurant specializes in Italian cuisine and serves dinner only.
Oishii - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Galeria International - This buffet restaurant specializes in international cuisine and serves breakfast and dinner. Open daily.
Dalia - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Mediterraneo - This restaurant specializes in Mediterranean cuisine and serves dinner only. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Water activities

Kayaking
Rowing/canoeing
Snorkeling

Land activities

Fitness facilities

Lessons/classes/games

Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free secured self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 swim-up bars
  • 4 restaurants
  • 6 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aglio
  • Dalia
  • Galeria International
  • Mediterraneo
  • Oishii

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • 3 outdoor pickleball courts
  • 3 outdoor pools
  • Golf carts
  • Optional golf privileges
  • Outdoor pool (guest access)
  • Pilates classes
  • Volleyball
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Conference centre (4,628 square foot of space)
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Doorbell and phone notification
  • Front entrance ramp
  • Lever door handles
  • Lift (110 centimetre wide door)
  • Smooth flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (70 centimetre high)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Built in 2024
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Lifeguards
  • Local artist showcase
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Payment types

Important information

Optional extras

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 6:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Vivid Grand Island
Hyatt Vivid Grand Island Adults Only All Inclusive
Hyatt Vivid Grand Island Cancun Adults Only All Inclusive
Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive Cancun

Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1473 out of 2187 reviews
Rating 8 - Good. 386 out of 2187 reviews
Rating 6 - Okay. 173 out of 2187 reviews
Rating 4 - Poor. 76 out of 2187 reviews
Rating 2 - Terrible. 79 out of 2187 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Tacoya

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel
Stayed 3 nights in Dec 2025

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2025

8/10 Good

Bibiana

Stayed 13 nights in Dec 2025

10/10 Excellent

Teresa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scenic amazing!
Stayed 4 nights in Nov 2025

8/10 Good

Ishan

Liked: Cleanliness, amenities, property conditions & facilities
Room was great service excellent food is marvelous not but not that happening place
Stayed 4 nights in Dec 2025

10/10 Excellent

Zachary

Liked: Cleanliness, amenities
Great staff and service
Stayed 7 nights in Dec 2025

10/10 Excellent

Pedram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big fan of the beach club.
Stayed 3 nights in Dec 2025

4/10 Poor

Nathan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I’ll preface this review by saying that our main trip goal was to relax and recharge. This was our 11th visit to Cancun and we have stayed at various resorts or hotels. Positives: The facility is well maintained and the beach club is truly top notch. The food is good for an all inclusive resort (the Japanese restaurant was great). We purchased the vantage club and it was worth it, as you get access to the rooftop pool and it is much calmer and relaxing than the first floor pools, which are more of a party/spring break scene. They have a great coffee stand that is always accessible. Negatives: Our sheets were dirty when we arrived. The walls are paper thin. We were placed on the first floor (which is actually the third floor, but first floor of guest rooms) with a bay view. When checking in, we asked if we could be assigned another room due to expected noise from the pool but the front desk agent noted that the hotel was full (we booked somewhat last minute via Expedia and clearly misunderstood options). While the pool noise from guests was not a problem for us, we were woken several mornings (around 2am) from drilling, vacuums, plates clanking, and other routine maintenance activities by the hotel. We called the front desk each time and they acted annoyed from the call and the noise continued. There is no spa but they offer massages and other basic treatments. The gym is a simple fitness facility, not comparable to those at other resorts in the area.
Stayed 5 nights in Dec 2025

4/10 Poor

Eric William Frederick

We upgraded to the vantage club when booking, rooftop pool was extremely cold during the duration of our stay. Did the vantage club breakfast on the rooftop and waited for over an hour for our food, when it arrived, it was cold. It was quite pricey to upgrade to vantage club and the resort did not make it feel like it was worth the money. The New Year’s Eve dinner was terrible and our server rushed us out of the restaurant. The resort confirmed to add the birthday package to our stay for my wife’s 40th birthday and upon arrival, there was nothing done to help us celebrate despite confirming with them in advance of us arriving. Service was generally ok however, when asking for beverages that were non alcoholic, or even for simple items like condiments, certain staff made it feel burdensome. Some staff even asked for tips outright like it was expected even if the service wasn’t good. Overall, if you’re looking for a higher end stay, go to secrets. They actually make you feel like you are getting value for your money, unlike this Hyatt resort. Very disappointed with this resort given the money we paid for it.
Stayed 4 nights in Dec 2025

10/10 Excellent

Yik Ling

Liked: Cleanliness, amenities, property conditions & facilities
The view is amazing and the pools are wonderful. The staff are very friendly and helpful — thank you so much for organizing such a wide range of activities. The margarita class and float yoga were my favourites and definitely highlights of the stay. The food is excellent as well; I highly recommend the Italian restaurant, Aglio. It would be great if the pool water could be a bit warmer, and the rooms are not very soundproof. We could clearly hear people walking, talking loudly, and noise from the next room around midnight. Overall, a great stay with beautiful views, fun activities, and excellent dining! :)
Stayed 6 nights in Dec 2025

10/10 Excellent

Naija Safran Liva

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 5 nights in Dec 2025

8/10 Good

Courtney

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were nice. The pools were too small for the size of the hotel. The beach club was too small and not modern enough isn't that on the ocean so they need to have a bunch more fabulous peace club. The food was good and the service was nice. The spa service was nice, but they don't have an actual Spa so they just converted hotel rooms and that's a little tacky.
Stayed 5 nights in Dec 2025

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NYE music was terrible
Stayed 1 night in Dec 2025

10/10 Excellent

Rabea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly kind and helpful! Everything was perfect, only thing I would want to change is adding heating to the pools!
Stayed 6 nights in Dec 2025

10/10 Excellent

HINA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was great stay! All foods were super delicious, my room was clean, rooftop pool during sunset was beautiful. And when I told them before my stay that I was visiting for my honeymoon, they prepared sweets in my room. It was surprising! I 'll visit again some day.
Stayed 1 night in Dec 2025

8/10 Good

Jennifer

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room the food was great
View from our room 4th floor golf view
View from pool at beach club
Dinner at one of the restaurants
Dinner at one of the restaurants
Stayed 5 nights in Dec 2025

10/10 Excellent

Sheldon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The best stay ever! Very peaceful and clean. The staff are amazing, definitely will be back.
Stayed 1 night in Dec 2025

8/10 Good

Yichen

Liked: Cleanliness, amenities
Room view is amazing, staff are great, and the swimming pools are beautiful. Only improvement is the buffet food. But the room service of breakfast is good, especially the Regional Breakfast.
Golf corner room
Beach club is free
Breakfast in room
Stayed 3 nights in Dec 2025

10/10 Excellent

Ayende

Stayed 4 nights in Dec 2025

6/10 Okay

Christopher

Liked: Cleanliness, staff & service
The staff was friendly and helpful, and the property itself is new, clean, and well maintained. Overall, we did enjoy our stay. That said, there were a few downsides. The food was pretty underwhelming, and the room walls are extremely thin—you can hear just about everything from neighboring rooms, even small noises like someone setting a glass down. There was also a lot of noise late into the night from music outside and people walking the hallways, which made it hard for my wife and me to get much rest. If you’re a light sleeper and plan to stay at Hyatt Cancun, I’d strongly recommend bringing earplugs.
Stayed 1 night in Dec 2025

10/10 Excellent

Farnoosh

Stayed 6 nights in Dec 2025

10/10 Excellent

Madeline Paige

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dyana at the buffet was so friendly and taught us Spanish words! Jesus at the Mexican restaurant was also helpful and friendly. The pool area is very clean and the pool is a great temperature. Our room was clean and promptly dealt with by housekeeping every day. Excellent stay, we will be back!
Stayed 5 nights in Dec 2025

8/10 Good

brett, Columbus

Liked: Cleanliness, amenities, property conditions & facilities
Everyone was very nice. Advantage Club is a must!
Stayed 4 nights in Dec 2025

6/10 Okay

Ahmad

Stayed 1 night in Dec 2025

10/10 Excellent

Xinmiao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice property. Good food selections. Staff we're very helping
Stayed 4 nights in Dec 2025