Grande Hotel Canela

3.5 star property

Photo gallery for Grande Hotel Canela

Exterior detail
Indoor pool, pool loungers
Exterior
Games room
Property grounds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Spa
  • Pool
  • 24/7 front desk
  • Room service

Explore the area

View map
Rua Getúlio Vargas, 300, Canela, RS, 95680-000
  • Place, Cathedral of Our Lady of Lourdes
    ‪14 min walk‬
  • Place, Gramado Covered Street
    ‪9 min drive‬
  • Place, Gramado Central Avenue
    ‪9 min drive‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪86 min drive‬

Room options

Deluxe Chalet

8.0 out of 10
Very good
(4 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Double or Twin Room

8.0 out of 10
Very good
(8 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Luxury Double Room, 1 Bedroom

9.8 out of 10
Exceptional
(7 reviews)
  • 23 sq m
  • Partial lake view
  • Sleeps 3
  • 1 Queen Bed

Deluxe Chalet, 2 Bedrooms, Courtyard View, Ground Floor

  • 30 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed

Premium Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

Similar properties

About the area

Canela

With a stay at Grande Hotel Canela in Canela (Vila Luiza), you'll be within a 10-minute drive of Gramado Covered Street and Stone House Theater. .This hotel is 0.6 mi (0.9 km) from Teatro Municipal de Canela and 0.6 mi (1 km) from Joao Correa Square.

What's nearby

  • Cathedral of Our Lady of Lourdes - 14 min walk - 1.2 km
  • Dreamland Wax Museum - 4 min drive - 3.7 km
  • Gramado Covered Street - 9 min drive - 7.5 km
  • Gramado Central Avenue - 9 min drive - 7.5 km
  • Mini Mundo - 10 min drive - 8.8 km

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 108 min drive

Restaurants

  • ‪Pappardelle - ‬5 min walk
  • ‪Hotel Serra Nevada - ‬6 min walk
  • ‪Galangal Restaurante Asiático - ‬7 min walk
  • ‪Santo Bistrô e Café - ‬7 min walk
  • ‪Bistrot Cheiro De Canela - ‬10 min walk

About this property

Grande Hotel Canela

Hotel in Canela with free breakfast and a fitness center
Grande Hotel Canela offers 94 accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually decorated. 32-inch LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 94 individually decorated guestrooms, featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 10 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.
Grande Hotel Canela has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • Playground
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 1975
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from August 1 2025 to October 15 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Grande Canela
Grande Hotel Canela Hotel
Grande Hotel Canela Canela
Grande Hotel Canela Hotel Canela

Grande Hotel Canela Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 170 out of 265 reviews
Rating 8 - Good. 76 out of 265 reviews
Rating 6 - Okay. 14 out of 265 reviews
Rating 4 - Poor. 4 out of 265 reviews
Rating 2 - Terrible. 1 out of 265 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Marcus

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stay away from this property. The cabin and furniture were very old and no restored for a long time, one of the air conditioners did not work, there was a spider and mosquitos and we could hear our neighbours talking. The photos are misleading. We decided to leave the hotel at the moment we saw the cabin.
Stayed 2 nights in Jan 2022

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Cristiane Beatriz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Adorei

Adorei o hotel. Tem trilha, lago com gansos, cadeiras no jardim com fogo de chão. Café da manhã delicioso.
Stayed 1 night in Jul 2025

10/10 Excellent

PAULO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Stayed 1 night in Jul 2025

8/10 Good

Tereza

Liked: Cleanliness, staff & service

Uma boa estadia

Stayed 5 nights in Jul 2025

10/10 Excellent

Edson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Um lugar maravilhoso que não dá vontade de voltar pra casa, encantador limpeza top atendimento top tudo lindo!!!
Stayed 7 nights in Jun 2025

4/10 Poor

Tarcisio

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Atendimento excelente, mas a estrutura física precária, colchão péssimo, chuveiro com água morna, aquecedores não funcionam, tentaram por 2 vezes arrumar mas não conseguiram, a equipe fez o possível. Ao meu ver o que falta é uma avaliação criteriosa de cada quarto e consertar o que for necessário de forma preventiva e não emergencial quando o cliente reclama ou solicita. Localização excelente e linda, merece cuidados e atenção.
Stayed 3 nights in Jun 2025

10/10 Excellent

cintya

Stayed 1 night in Jun 2025

8/10 Good

Altemar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Um oásis.

Um hotel muito confortável com uma área verde muito especial.
Stayed 2 nights in Apr 2025

10/10 Excellent

cintya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente. Ótima infra.
Stayed 1 night in Apr 2025

10/10 Excellent

Júlio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Tarcisio

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Apr 2025

10/10 Excellent

Angélica Tatiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Janine

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

Bom, mas precisa de uma atenção com a limpeza

O hotel é tradicional de Canela e a estrutura é ótima. A cama que deixa a desejar, pois há um "buraco" no meio (duas camas de solteiro unidas). O café da manhã é razoável. A piscina estava muito suja e o chão do quarto empoeirado demais. Ainda assim a estrutura é bacana, pois cedem bicicletas para passeio na cidade, há uma trilha dentro da propriedade e o atendimento é muito cordial
Stayed 1 night in Mar 2025

10/10 Excellent

Aristides

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível a propriedade do hotel, está colocado num mega terreno no centro de Canela, as instalações de todo o hotel são perfeitas.
Stayed 3 nights in Mar 2025

10/10 Excellent

JOANA D'ARC

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Fábio

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 2 nights in Jan 2025

8/10 Good

ALESSANDRA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2024

10/10 Excellent

Adriano

Stayed 2 nights in Jan 2025

10/10 Excellent

Fausto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Clóvis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Marcia

Stayed 1 night in Oct 2024

10/10 Excellent

Izabela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

6/10 Okay

Fabiana

Liked: Staff & service
Disliked: Cleanliness
Limpeza ficou muito a desejar em todos os dias. Localização excelente. Tomadas no quarto não são atuais 3 pinos, Tv pequena.
Stayed 4 nights in Dec 2024

8/10 Good

Carla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito bom ,mas poderia ser melhor cuidado.
Stayed 4 nights in Dec 2024