Grande Rockies Resort - Bellstar Hotels & Resorts

4.0 star property

Photo gallery for Grande Rockies Resort - Bellstar Hotels & Resorts

Exterior
Restaurant
Suite, 2 Bedrooms
Suite, 2 Bedrooms
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
901 Mountain St, Canmore, AB, T1W0C9
  • Place, Elevation Place
    ‪3 min walk‬
  • Place, Canmore Mountain Market
    ‪3 min walk‬
  • Place, Canmore Golf and Curling Club
    ‪19 min walk‬

Room options

Guest Room, 1 King Bed (not in main lodge)

8.0 out of 10
Very good
(31 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Guest Room, 2 Double Beds (not in main lodge)

7.4 out of 10
Good
(47 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(27 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Mountain View One Bedroom King Suite

8.4 out of 10
Very good
(5 reviews)
  • Mountain view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms

7.8 out of 10
Good
(21 reviews)
  • 71 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Mountain View Two Bedroom Suite

8.4 out of 10
Very good
(13 reviews)
  • Mountain view
  • 71 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Similar properties

About the area

Canmore

With a stay at Grande Rockies Resort - Bellstar Hotels & Resorts in Canmore, you'll be in the mountains, within a 10-minute drive of Banff National Park and Big Head Sculpture. .This hotel is 16.3 mi (26.2 km) from Banff Lake Louise Tourism Bureau and 17.4 mi (28.1 km) from Fairmont Banff Springs Bowling Centre.

What's nearby

  • Elevation Place - 3 min walk - 0.3 km
  • Canmore Mountain Market - 3 min walk - 0.3 km
  • Canmore Museum and Geoscience Centre - 11 min walk - 0.9 km
  • Canmore Nordic Centre Provincial Park - 18 min walk - 1.6 km
  • Canmore Golf and Curling Club - 19 min walk - 1.6 km

Getting around

  • Banff Station - 21 min drive
  • Calgary International Airport (YYC) - 76 min drive

Restaurants

  • ‪A&W Restaurant - ‬6 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Rose & Crown - ‬9 min walk
  • ‪Tim Hortons - ‬8 min walk
  • ‪bb.q Chicken - ‬13 min walk

About this property

Grande Rockies Resort - Bellstar Hotels & Resorts

Art Deco hotel with a restaurant and a bar
Grande Rockies Resort - Bellstar Hotels & Resorts offers 100 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters. 42-inch LCD televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wired Internet access. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 100 guestrooms featuring LCD televisions. Your pillowtop bed comes with down comforters. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Take advantage of recreation opportunities such as a fitness center, or other amenities including ski storage and a fireplace in the lobby. Additional amenities at this Art Deco hotel include a picnic area, a ballroom, and a vending machine.
At Grande Rockies Resort - Bellstar Hotels & Resorts, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a 24-hour business center, luggage storage, and an elevator. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
Grande Rockies Resort - Bellstar Hotels & Resorts has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool (guest access)
  • Ski storage

Family friendly

  • Access to nearby indoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping on request

Business services

  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 4 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2010
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
A valid credit card in the guest's name is required for check in. Check in without a valid credit is not permitted.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 29.13 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
10 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: CAD 250.00 per stay
  • Resort fee: CAD 21 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 29.13 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Grande Rockies
Grande Rockies Canmore
Grande Rockies Resort Bellstar Hotels Resorts Canmore
Grande Rockies Resort Canmore
Grande Rockies Hotel Canmore
Grande Rockies Resort Canmore, Alberta
Grande Rockies Resort Bellstar Hotels Resorts
Grande Rockies Bellstar Resorts Canmore
Grande Rockies Bellstar Resorts
Grande Rockies Resort
Grande Rockies Resort Bellstar Hotels Resorts
Grande Rockies Resort - Bellstar Hotels & Resorts Hotel
Grande Rockies Resort - Bellstar Hotels & Resorts Canmore
Grande Rockies Resort - Bellstar Hotels & Resorts Hotel Canmore

Grande Rockies Resort - Bellstar Hotels & Resorts Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 306 out of 1001 reviews
Rating 8 - Good. 279 out of 1001 reviews
Rating 6 - Okay. 211 out of 1001 reviews
Rating 4 - Poor. 115 out of 1001 reviews
Rating 2 - Terrible. 90 out of 1001 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Jasmine

Stayed 2 nights in Oct 2025

10/10 Excellent

Glenn

Stayed 2 nights in Oct 2025

6/10 Okay

Christopher

Travelled with partner
Disliked: Amenities, property conditions & facilities
The coffee maker and soap dispenser were broken. Was not fixed nor replaced even after we let the front desk know. It's an OK property but with the loss of amenity use as of January 1, 2026, we won't be back. Not sure if we would return even with the amenities.
Stayed 2 nights in Oct 2025

4/10 Poor

Brandon

Liked: Cleanliness
The room was nice. Staff and service were very subpar
Stayed 1 night in Oct 2025

4/10 Poor

Tammy

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Jesse

Was very dusty in room due to construction and employee at checkout was almost confrontational. Gave three stars because this was our fifth stay here and the other stays have been great so overall a lower rating isn’t warranted…
Stayed 1 night in Oct 2025

6/10 Okay

Helen

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
We looked out onto the highway. Mountain was behind. Shower didn’t work. Big stains on the couch. Management moved us to another property which was lovely but a hassle to pack and move on a day we had to attend a wedding
Stayed 3 nights in Oct 2025

10/10 Excellent

Iqbal Singh

Stayed 1 night in Oct 2025

6/10 Okay

Stephanie

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
The room was very small and not at all what I saw in pictures. When we arived the room was at 27°C and the AC and phone to call the desk didn't work. We went back to the front desk and they had someone come fix it for us. It was very loud and annoying to sleep with. One of the beds was very squeaky and they were both pretty uncomfortable. The parking was very tight and they would not allow us to have a second vehicle parked for free and no option to pay for parking on the grounds either. It was very inconvenient. Overall I would not recommend or stay there again. There are so many other options in Canmore!
Stayed 2 nights in Oct 2025

8/10 Good

Katarina Carol Lynn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Garbage situation was interesting and front desk is closed 11pm-7am Overall it was good
Stayed 4 nights in Oct 2025

2/10 Terrible

Caitlin

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It has gone downhill since we last stayed here. Pool and pool vents very dirty. They don't do housekeeping services and the signs on the front shine right in the terrible room we were given. When I asked to be moved they said they had nothing else and could not turn off any lights. Not all rooms have a balcony. Front desk staff said 1. I should of requested it. Then they said 2. I should of called. Then they said 3. I should of checked in earlier. Even though I did call from 2 hours away. So I was lied to by the staff 3 times and essentially blamed for booking a terrible room at this hotel. Do not stay in 292 ever , or take your business where they appreciate you . They also said the service and crappy room was because I booked with Expedia. They said I should of booked with them directly as Expedia is not a good way to book there.
Stayed 2 nights in Oct 2025

4/10 Poor

Alyssa

Disliked: Staff & service, amenities
Had to have someone that was given a key to my room removed by the RCMP. Someone went o the front desk, told them MY name and with just that information gained access to my room. I woke up to the secondary lock thankfully on banging into the door while someone was trying to enter my room. All I got was an apology, this is a massive safety problem.
Stayed 3 nights in Oct 2025

8/10 Good

Nichola

Stayed 1 night in Oct 2025

10/10 Excellent

Judith L

Liked: Cleanliness, staff & service, property conditions & facilities
Such a wonderful property. Beautiful rooms, great service, restaurant was amazing. Will definitely go back.
Stayed 1 night in Oct 2025

10/10 Excellent

Danielle

Liked: Cleanliness, property conditions & facilities
Bigger parking stalls would be great
Stayed 1 night in Oct 2025

8/10 Good

Katherine

Liked: Cleanliness, staff & service
Convenient location.
Stayed 1 night in Sep 2025

10/10 Excellent

Navdeep, Calgary

Stayed 1 night in Sep 2025

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

Kevin

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Hotel was very well suited for a family visit to Canmore. Stayed in a 2 bedroom suite, was very adequate for a family of 4. I found the front counter staff to be quite rude and uninterested in providing a basic level of customer service. I would stay here again if the price was right, however would avoid if I could.
Stayed 2 nights in Oct 2025

4/10 Poor

Colin

Disliked: Cleanliness
Stayed 3 nights in Oct 2025

8/10 Good

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

2/10 Terrible

Jacquie

Disliked: Cleanliness, staff & service, property conditions & facilities
Showed up for what we were told was 4:00 pm check in - which I personally feel is already a late check in time…. Showed up at 4:00 and our room was not ready…room was not ready until 4:45.. Front desk super rude and unhelpful-
Stayed 1 night in Oct 2025

10/10 Excellent

Riddhiben Hemantkumar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 5 nights in Oct 2025

4/10 Poor

Laura

Disliked: Staff & service
Stayed 1 night in Oct 2025

2/10 Terrible

Sean

Stayed 2 nights in Oct 2025