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Aparthotel

Hidden Ridge Resort

3.5 star property

Photo gallery for Hidden Ridge Resort

Outdoor spa tub
Exterior detail
Exterior detail
Property grounds
Premier Condo, 2 Bedrooms (Loft)

Popular amenities

  • 24/7 front desk
  • Kitchen
  • Barbecue grill
  • Laundry

Explore the area

Map
901 Hidden Ridge Way, Banff, AB, T1L 1H8
  • Banff Centre for Arts and Creativity
    ‪5 min drive‬
  • Banff Lake Louise Tourism Bureau
    ‪6 min drive‬
  • Tunnel Mountain
    ‪8 min drive‬

Room options

View all photos for Premier Condo, 2 Bedrooms (Loft)

Premier Condo, 2 Bedrooms (Loft) | Private kitchen

Premier Condo, 2 Bedrooms (Loft)

  • 79 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 8
  • 3 Queen Beds

View all photos for Deluxe Condo, 1 Bedroom (Loft)

Deluxe Condo, 1 Bedroom (Loft)

Deluxe Condo, 1 Bedroom (Loft)

8.0 out of 10
Very good
(1 review)
  • 63 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Premier Loft (2 Bedroom Condo - with Game room)

Premier Loft (2 Bedroom Condo - with Game room) | Living room

Premier Loft (2 Bedroom Condo - with Game room)

  • 88 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 8
  • 3 Queen Beds

View all photos for Deluxe Condo, 1 Bedroom

Deluxe Condo, 1 Bedroom

Deluxe Condo, 1 Bedroom

  • 44 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Condo, 1 Queen Bed

Deluxe Condo, 1 Queen Bed

Deluxe Condo, 1 Queen Bed

  • 37 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Condo (2 Bedroom Loft- 4 Q)

Premier Condo (2 Bedroom Loft- 4 Q)

Premier Condo (2 Bedroom Loft- 4 Q)

  • 79 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 8
  • 4 Queen Beds

Similar properties

Reception

Banff Rocky Mountain Resort

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, (2363)
The price is NZ$636
for 1 room
includes taxes & fees
14 Aug - 15 Aug
Banff Rocky Mountain Resort

About the area

Banff

With a stay at Hidden Ridge Resort in Banff (Tunnel Mountain District), you'll be a 4-minute drive from Banff National Park Information Centre and 5 minutes from Banff Centre for Arts and Creativity. .This aparthotel is 4.1 mi (6.7 km) from Banff Gondola and 12.9 mi (20.8 km) from Banff National Park.
View more Aparthotels in BanffOpens in a new window

What's nearby

  • Banff National Park Information Centre - 5 min drive - 2.0 km
  • Banff Centre for Arts and Creativity - 5 min drive - 2.0 km
  • Banff Lake Louise Tourism Bureau - 6 min drive - 2.3 km
  • Tunnel Mountain - 8 min drive - 2.0 km
  • Fairmont Banff Springs Bowling Centre - 9 min drive - 3.4 km

Getting around

  • Banff Station - 7 min drive
  • Calgary International Airport (YYC) - 95 min drive

Restaurants

  • ‪A&W Restaurant - ‬12 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬8 min drive
  • ‪Park Distillery - ‬6 min drive
  • ‪Cedar House Investments Ltd - ‬8 min drive
  • ‪Rose & Crown Restaurant & Pub - ‬8 min drive

About this property

Hidden Ridge Resort

Aparthotel with 2 hot tubs, near Banff Centre for Arts and Creativity
Hidden Ridge Resort offers 107 accommodations, which are accessible via exterior corridors and feature DVD players and coffee/tea makers. Rooms open to balconies or patios. Accommodations are furnished with double sofa beds. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Kitchens offer refrigerators, stovetops, cookware/dishes/utensils, and dishwashers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

2 hot tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 107 guestrooms, featuring kitchens with refrigerators and ovens. Your bed comes with premium bedding, and all rooms are furnished with double sofa beds. Rooms have private balconies or patios. Flat-screen televisions and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected.
Dip into one of the 2 hot tubs or enjoy other recreational amenities including a sauna and bicycles to rent. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Languages

English, French, Japanese

Property amenities

Ski

  • Cross-country skiing nearby
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski passes
  • Ski shuttle nearby
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • 2 hot tubs
  • Hot springs nearby
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Oven
  • Refrigerator

Dining

  • Coffee and tea in common areas

Bedrooms

  • Bedroom
  • Double sofa bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Soap
  • Towels provided

Living spaces

  • Fireplace in lobby

Entertainment

  • DVD player
  • Flat-screen TV

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Fan
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 23 kg per pet
  • Fee: CAD 30 per pet per night
  • Service animals exempt from fees
  • Pets allowed in specific rooms
  • Food and water bowls

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Free local calls
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Phone
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a national park
  • In the mountains

Things to do

  • Bicycle rentals
  • Ski passes
  • Bicycle rentals nearby
  • Boat tours nearby
  • Canoeing nearby
  • Hiking/biking trails nearby
  • Ice skating nearby
  • Kayaking nearby
  • Rafting nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 107 units
  • 2 floors
  • 3 buildings
  • Access via exterior corridors
  • Bicycle rentals
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Hidden Ridge
Hidden Ridge Banff
Hidden Ridge Resort
Hidden Ridge Resort Banff
Hidden Ridge Hotel Banff
Hidden Ridge Resort Banff
Hidden Ridge Resort Aparthotel
Hidden Ridge Resort Aparthotel Banff

Hidden Ridge Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2270 out of 4518 reviews
Rating 8 - Good. 1415 out of 4518 reviews
Rating 6 - Okay. 536 out of 4518 reviews
Rating 4 - Poor. 205 out of 4518 reviews
Rating 2 - Terrible. 92 out of 4518 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Arnold Delos

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in May 2025

10/10 Excellent

Rea

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff, great amenities, a lovely place to unwind
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Chantal

Travelled with family
Liked: Cleanliness, amenities
Great place to stay. Parking was a nightmare. And one of the bases of our beds was broken. The hotel tried to wire the metal frame and well this didn’t work for when we went to sleep on it. people pay enough it should be brand new and fixed immediately. Railing bar on upper floor broken too. Other wise quiet. Great pools great views and location. Would stay again but would inspect the room prior.
Stayed 2 nights in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities
Great place for all
Stayed 3 nights in Apr 2025

10/10 Excellent

Tarun, Surrey

Stayed 2 nights in Apr 2025

8/10 Good

Lynett

Travelled with partner
Liked: Amenities
Liked having the bus pass to go into town. I thought the hot tub would be relaxing but a lot of kids. Only used it once. Like the kindling and free firewood.
Stayed 2 nights in Apr 2025

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We have stayed here a few times and love it.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sarah, Edmonton

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Been here once before, it is all around a hreta place to get away, and just an easy bus ride down to Banff
Stayed 3 nights in Apr 2025

8/10 Good

Rochelle

Travelled with family and small children
Liked: Amenities
We had a great stay, however I wanna mention that washroom faucet needs to change as what they said it needs a trick to open, also door access card is very sensitive that when you keep it close to cellphone & cards, it won't work & need get new one at the front desk.
Stayed 1 night in Apr 2025

10/10 Excellent

Ming

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very cozy place, love it
Stayed 1 night in Apr 2025

4/10 Poor

James

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Our room was extremely dirty. It appeared as though it hadn't been painted in decades, with walls and ceilings stained by soot and smoke. Out of all the places we've visited across Alberta, BC, and the Caribbean, this was by far the worst in terms of condition. The resort staff should show greater pride in maintaining the cleanliness and overall state of the suites. The resort itself was nice and shows potential, but that offered little comfort given the poor condition of the suite. We will not be returning to Hidden Ridge Resort as a result.
Stayed 3 nights in Apr 2025

10/10 Excellent

Fadil

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved this place would stay agin!
Stayed 2 nights in Apr 2025

4/10 Poor

Avigail G

Travelled with family and small children
Too pricey for what it offers — no gym, tiny pool, and not much to do. Though, it has a great view of the mountains. The front desk did not know what they where selling and were unkind. We asked to see the plushbear and that staff doesnt know what they are selling that was on the things to do flyer’s
Stayed 2 nights in Apr 2025

10/10 Excellent

Tatiana

Travelled with family
Liked: Cleanliness, room comfort

Excellent mini-vacation!

We love Hidden Ridge Resort , it has amazing mountain views, the suit was spacious, clean, fully stocked for cooking, all appliances in working condition, the beds were so comfortable. They renovated their sauna, it’s so much better now. Staff was very friendly and efficient. We definitely come back
Stayed 2 nights in Apr 2025

10/10 Excellent

Debra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was absolutely beautiful! Amazing views and the staff were phenomenal! Tons of space in our cabin for our big family of 6!
Stayed 2 nights in Apr 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room with lots of space. Pool was warm, hot tub excellent. Loved using Banff ROAM for transportation.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kimberley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The outdoor Hot tub, Heated pool and Sauna make for a mini nordic Spa experience with the mountains as a backdrop. The fire in the lobby with seating, fresh coffee and refreshments is a cozy setting to read a book and be able to view the pool area. There is a book shared library as well. We stayed in a loft suite with 2 beds upstairs and were delightfully surprised to find a half bathroom upstairs! Great for middle of the night use, with a full bath downstairs beside the downstairs bathroom. The kitchen has all the supplies needed for basic cooking, and the porch had chairs to sit on as well. The only issue we had was smoke coming into the unit when we lit a fire but that could have been user error. They also supply fans in the units which we appreciated. The only reason this isn't a 4 is because some of the esthetic is tired and needs a refresh (paint on stairs, tile in pool, carpet), but the ammenities and the view make up for it. Also a bus is available into Town just a short walk down the driveway for nights you don't want to drive to enjoy a beverage out. Will stay here again!
Stayed 1 night in Apr 2025

6/10 Okay

Majid

Travelled with family and small children
Disliked: Cleanliness
This was not our first time staying at the hidden ridge. We liked it for its quiet and cleanness but the quality has gone down. The hot tub is VERY crowded almost all the time. The rooms are not clean; there was hair in the shower/tub, the toilets have stained, carpet has stains etc. The hotel is in need of renovation. In general Banff is too crowded, so I guess they can’t keep their quality with the demand.
Stayed 1 night in Apr 2025

10/10 Excellent

Ryan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We got a suite that was on the lower level. The people above were making so much noise that I couldnt sleep. When I brought this up with the front desk they were so inderstanding and moved us to one of the upper suites at no cost. They made sure our stay was enjoyable and made it supper easy to approach them at any time. We will be coming vack here again!!
Stayed 4 nights in Apr 2025

10/10 Excellent

Vivi

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Ashley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property itself was good. Yes, the condos are dated but everything worked and our place was clean. The hot tub was nice, except one morning it was cold so we had to wait until later to use it. My only real complaint would be the man working the front desk, I wish I caught his name, but he was pretty unpleasant. My card wasn’t working at check in (yet it worked everywhere else) and he scoffed and gave me a look like I was wasting his time. Anyways, everything did get worked out with payment a few minutes later. The other ladies that I dealt with at the front were very kind. I would stay here again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I love staying at Hidden Ridge Resort for their flexibility in room options, their pool/hot tub/sauna area. Also if you love wood burning fire in your room the firewood is included!! Always a great time
Stayed 3 nights in Apr 2025