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SureStay Hotel by Best Western Castlegar

2.5 star property

Photo gallery for SureStay Hotel by Best Western Castlegar

Exterior
Lobby
Suite, 2 Queen Beds, Non Smoking, Kitchenette
Room amenity
Free daily continental breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Laundry

Explore the area

Map
1810 8th Avenue, Castlegar, BC, V1N2Y2
  • Kootenay Gallery
    ‪2 min drive‬
  • Doukhobor Discovery Centre
    ‪2 min drive‬
  • Selkirk College
    ‪8 min drive‬
  • Castlegar, BC (YCG)
    ‪2 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Premium bedding, Select Comfort beds, laptop workspace

Suite, 1 King Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, Select Comfort beds, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Shower Only)

Premium bedding, Select Comfort beds, laptop workspace

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Shower Only)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

Premium bedding, Select Comfort beds, laptop workspace

Suite, 2 Queen Beds, Non Smoking, Kitchenette

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

Premium bedding, Select Comfort beds, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, Select Comfort beds, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, Select Comfort beds, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(24 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Economy Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Premium bedding, Select Comfort beds, laptop workspace

Economy Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Pet Friendly)

Premium bedding, Select Comfort beds, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Pet Friendly)

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

Premium bedding, Select Comfort beds, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About the area

Castlegar

A stay at SureStay Hotel by Best Western Castlegar places you in the heart of Castlegar, within a 5-minute drive of CPR Station Museum and Doukhobor Discovery Centre. .This hotel is 2.5 mi (4 km) from Kootenay Gallery and 3.2 mi (5.2 km) from Selkirk College.

What's nearby

  • Kootenay Gallery - 2 min drive - 1.7 km
  • Doukhobor Discovery Centre - 2 min drive - 2.1 km
  • Castlegar Golf Club - 7 min drive - 5.7 km
  • Selkirk College - 8 min drive - 4.4 km
  • Red Mountain Resort - 38 min drive - 43.2 km

Getting around

  • Castlegar, BC (YCG) - 4 min drive

Restaurants

  • ‪Cartwright's Pub - ‬11 min walk
  • ‪Subway - ‬3 min drive
  • ‪A&W Restaurant - ‬7 min walk
  • ‪Cuisine of India - ‬2 min drive
  • ‪Lion's Head Pub - ‬6 min drive

About this property

SureStay Hotel by Best Western Castlegar

Hotel with free breakfast, near Kootenay Gallery
SureStay Hotel by Best Western Castlegar offers 58 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Select Comfort beds feature premium bedding. 30-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 58 air-conditioned rooms featuring refrigerators and microwaves. Your Select Comfort bed comes with premium bedding. 30-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and wedding services. This hotel also features a fireplace in the lobby, a picnic area, and barbecue grills.
Enjoy a satisfying meal at The Grand Buddha Bistro serving guests of SureStay Hotel by Best Western Castlegar. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 6 AM to 9:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Castlegar? This hotel has 2497 square feet (232 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6 AM and 9:00 AM.
The Grand Buddha Bistro - This bistro specializes in Thai cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available daily 6 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Grand Buddha Bistro

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (2,497 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1981
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Paper towels
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet (varies based on length of stay), plus a deposit of CAD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per stay
  • Breakage deposit: CAD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Fireside Castlegar
Fireside Inn Hotel Castlegar
Surestay By Best Castlegar
Fireside Inn Hotel Conference Centre
SureStay Hotel by Best Western Castlegar Hotel
SureStay Hotel by Best Western Castlegar Castlegar
SureStay Hotel by Best Western Castlegar Hotel Castlegar

SureStay Hotel by Best Western Castlegar Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 272 out of 859 reviews
Rating 8 - Good. 377 out of 859 reviews
Rating 6 - Okay. 137 out of 859 reviews
Rating 4 - Poor. 48 out of 859 reviews
Rating 2 - Terrible. 25 out of 859 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jean-Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice had all the usual ameneties. Continental breakfast included (hard boiled eggs). Friendly staff. Hotel was recently refurbished. Good choice. Nothing negative.
Stayed 1 night in Apr 2025

8/10 Good

David

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quite busy and noisy. Could hear people walking above us and lots of noise from parking lot with people hollering. We were in the property's front and not as quiet s the back where we had previously stayed.
Stayed 1 night in Apr 2025

8/10 Good

Habin

Stayed 1 night in Apr 2025

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Wen-Fei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

BARBARA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Claudia

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Bruce

Travelled with family
Liked: Cleanliness, staff & service
The service was great. This is a tired property in some areas of the interior and the rooms. The bathroom has been updates - this is well done. No doubt, I would stay here again as the reception was very professional and appreciated. Breakfast had many choices and the areas were clean. Good job! Thank you.
Stayed 1 night in Apr 2025

10/10 Excellent

Travis

Stayed 1 night in Apr 2025

10/10 Excellent

David

Stayed 1 night in Apr 2025

6/10 Okay

Shaundra

Stayed 1 night in Apr 2025

6/10 Okay

Karamjit

Business traveller
asked the staff for printed invoice, he did not provide.
Stayed 1 night in Apr 2025

2/10 Terrible

Kelly

Business traveller
Disliked: Cleanliness, room comfort

Awful bed

The bed in the room was so awful. Wasn’t level Kept falling towards one side Worst bed I even slept in.
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean and spaciois with good desk & chair to work at.
Stayed 1 night in Mar 2025

6/10 Okay

Gary

Stayed 1 night in Feb 2025

8/10 Good

Johanne

Stayed 20 nights in Feb 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Steve

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though they were renovating they were super accommodating well done !
Stayed 2 nights in Jan 2025

4/10 Poor

David

Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service
Very helpful staff. Traffic noise. Lighting was poor
Stayed 1 night in Dec 2024

8/10 Good

Nikhil

Stayed 1 night in Sep 2024

6/10 Okay

Gordon

Disliked: Staff & service, property conditions & facilities, room comfort
The bed seemed to have better days. My back was sore after a night on it… not usual for me. I thought the mattress springs were shot. As for service I went to the desk to find an ice machine rang the service desk bell waited five minutes and no one showed. Never did find ice machine. Entrance to upstairs dirty and carpets in hall way needed cleaning or replacing. Travel thru Castlegar at least once a year! At this point I will be looking for other accommodation! Staff were pleasant though!
Stayed 1 night in Nov 2024

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Greg

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Erin

Travelled with family and small children, Business traveller
Disliked: Cleanliness, property conditions & facilities
This is a very basic hotel, it was clean enough for one night, but the bathroom was not clean when we arrived to our room, with dried urine drips on the toilet seat, hairs on the floor in the bathroom and the room smelled badly of smoke. The beds were comfortable, and the shower was hot, but as mentioned in other reviews the heater fan is so loud that it made it difficult to get a good nights sleep…. I regret not bringing earplugs. Overall it is a basic, clean enough budget hotel.
Stayed 1 night in Nov 2024