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SureStay Hotel by Best Western Castlegar

2.5 star property

Photo gallery for SureStay Hotel by Best Western Castlegar

Exterior
Suite, 2 Queen Beds, Non Smoking, Kitchenette
Room amenity
Free daily continental breakfast
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
1810 8th Avenue, Castlegar, BC, V1N2Y2
  • Place, Kootenay Gallery
    ‪1 min drive‬
  • Place, Doukhobor Discovery Centre
    ‪2 min drive‬
  • Place, Selkirk College
    ‪2 min drive‬
  • Airport, Castlegar, BC (YCG)
    ‪2 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

Premium bedding, Select Comfort beds, laptop workspace

Suite, 2 Queen Beds, Non Smoking, Kitchenette

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Shower Only)

Premium bedding, Select Comfort beds, laptop workspace

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Shower Only)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, Select Comfort beds, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

Premium bedding, Select Comfort beds, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

8.0 out of 10
Very good
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Economy Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Premium bedding, Select Comfort beds, laptop workspace

Economy Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, Select Comfort beds, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(28 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, Select Comfort beds, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Premium bedding, Select Comfort beds, laptop workspace

Suite, 1 King Bed, Non Smoking, Kitchenette

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Pet Friendly)

Premium bedding, Select Comfort beds, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Pet Friendly)

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

Premium bedding, Select Comfort beds, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

1 Queen Bed, Non-Smoking, Economy Room, Shower Only, Microwave and Refrigerator, Flat Screen Television

  • Sleeps 2

1 King Bed, Non-Smoking, Flat Screen Television, Desk, High Speed Internet Access, Microwave and Refrigerator, Coffee Maker

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Kitchenette, Flat Screen Television, Desk, High Speed Internet Access

  • Sleeps 2

1 Queen Bed, Non-Smoking, Microwave and Refrigerator, Flat Screen Television, Shower Only, Ground Floor, High Speed Internet Access

  • Sleeps 2

2 Queen Beds, Non-Smoking, Pet Friendly Room, Flat Screen Television, Kitchenette, Work Desk, High Speed Internet Access

  • Sleeps 4

2 Queen Beds, Non-Smoking, Kitchenette, Flat Screen Television, Desk, High Speed Internet Access

  • Sleeps 4

Suite-2 Queen Beds, Non-Smoking, Kitchenette, Flat Screen Television, Desk, High Speed Internet Access

  • Sleeps 4

2 Queen Beds, Non-Smoking, Flat Screen Television, Microwave and Refrigerator, Conference Area

  • Sleeps 4

2 Queen Beds, Non-Smoking, Flat Screen Television, Desk, High Speed Internet Access, Microwave and Refrigerator, Coffee Maker

  • Sleeps 4

1 King Bed, Non-Smoking, Pet Friendly Room, Flat Screen Television, Work Desk, High Speed Internet Access

  • Sleeps 2

Similar properties

Exterior
Kootenay Lakeview Resort, BW Signature Collection
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  • Parking included
  • Free Wi-Fi
4.4 out of 5, Excellent, 503 reviews
Kootenay Lakeview Resort, BW Signature Collection

About the area

Castlegar

A stay at SureStay Hotel by Best Western Castlegar places you in the heart of Castlegar, within a 5-minute drive of CPR Station Museum and Doukhobor Discovery Centre. .This hotel is 2.5 mi (4 km) from Kootenay Gallery and 3.2 mi (5.2 km) from Selkirk College.

What's nearby

  • Kootenay Gallery - 1 min drive - 1.7 km
  • Doukhobor Discovery Centre - 2 min drive - 2.1 km
  • Selkirk College - 2 min drive - 2.7 km
  • Red Mountain Resort - 31 min drive - 43.2 km
  • Whitewater Ski Resort - 57 min drive - 77.6 km

Getting around

  • Castlegar, BC (YCG) - 4 min drive

Restaurants

  • ‪Tim Hortons - ‬11 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪grateful table - ‬4 min drive
  • ‪Thirsty Duck - ‬6 min drive
  • ‪Wendy's - ‬4 min walk

About this property

SureStay Hotel by Best Western Castlegar

Hotel with free breakfast, near Kootenay Gallery
SureStay Hotel by Best Western Castlegar offers 58 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Select Comfort beds feature premium bedding. 30-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 58 air-conditioned rooms featuring refrigerators and microwaves. Your Select Comfort bed comes with premium bedding. 30-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and wedding services. This hotel also features a fireplace in the lobby, a picnic area, and barbecue grills.
Enjoy a satisfying meal at The Grand Buddha Bistro serving guests of SureStay Hotel by Best Western Castlegar. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 6 AM to 9:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Castlegar? This hotel has 2497 square feet (232 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6 AM and 9:00 AM.
The Grand Buddha Bistro - This bistro specializes in Thai cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 6 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Grand Buddha Bistro

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (2,497 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1981
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Paper towels
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet (varies based on length of stay), plus a deposit of CAD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per stay
  • Breakage deposit: CAD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Fireside Castlegar
Fireside Inn Hotel Castlegar
Surestay By Best Castlegar
Fireside Inn Hotel Conference Centre
SureStay Hotel by Best Western Castlegar Hotel
SureStay Hotel by Best Western Castlegar Castlegar
SureStay Hotel by Best Western Castlegar Hotel Castlegar

SureStay Hotel by Best Western Castlegar Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 308 out of 940 reviews
Rating 8 - Good. 406 out of 940 reviews
Rating 6 - Okay. 148 out of 940 reviews
Rating 4 - Poor. 50 out of 940 reviews
Rating 2 - Terrible. 28 out of 940 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

kelly-lou

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Wesley

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old and poorly maintained. Rooms had air units that emitted awful smelling air.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kevin

Stayed 1 night in Sep 2025

6/10 Okay

Gavin

Liked: Staff & service
Stayed 1 night in Sep 2025

8/10 Good

Birgit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Clarisse

Liked: Amenities
Great stay
Stayed 1 night in Sep 2025

10/10 Excellent

Dianne

Stayed 1 night in Aug 2025

8/10 Good

Charlene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in great location, quick check in and friendly staff. Overall it was a good experience. My bed was a little uncomfortable & noisy bedding - crunchy - but clean. Bathroom light was very dim, but no huge complaints. Pleasant stay. Nice & quiet.
Stayed 2 nights in Sep 2025

6/10 Okay

Lisa

Travelled with partner
Liked: Staff & service, amenities
The front desk staff was amazing. The first room we had was unacceptable with a hole under the door and mold in the bathroom. The staff member moved us immediately to another room and was very kind. Great new restaurant across the street, Mr. Mike’s that just opened.
Stayed 1 night in Aug 2025

8/10 Good

gaurav

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

David, Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Updated rooms , great staff fantastic coffee shop across the street….would stay here again !
Stayed 1 night in Sep 2025

10/10 Excellent

Hazel Lai Sim

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean room, and staff were friendly and helpful. Check in and out were super easy. Pretty good deal with hot breakfast included.
Stayed 1 night in Aug 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Nelson

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast and easy check in. Clean room. Pet friendly. Perfect lay over before going on to the next destination. Simple continental breakfast included, happy to just have a fresh cup of coffee.
Stayed 1 night in Aug 2025

8/10 Good

Carissa

Travelled with family
Liked: Cleanliness, staff & service
The beds were comfortable and the rooms clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, close to amenities. Very friendly and helpful staff !
Stayed 2 nights in Aug 2025

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went smooth and friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

Janie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, easy to park. Quiet sleep. Nice there was a balcony. Breakfast was nice, but busy which made it hard to navigate and the room was really hot.
Stayed 1 night in Aug 2025

10/10 Excellent

Gary

Travelled with group
Good and clean
Stayed 1 night in Aug 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, safe, quiet. Bed was fine. Floor in my room squeaked and I thought the breakfast (included) was a bit limited.
Stayed 2 nights in Aug 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
We stay every year.Staff is friendly and helpful Free breakfast a bonus
Stayed 1 night in Aug 2025

10/10 Excellent

Shannon

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My circumstances changed and the staff was able to accomodate me and changed my room cause my pet had to come with me. Always smiled at front desk.
Stayed 2 nights in Aug 2025

8/10 Good

Pat

The parking lot was neat , the grounds were well maintained.
Stayed 1 night in Aug 2025

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little place to stay
Stayed 1 night in Aug 2025

8/10 Good

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would be no ce to have an outdoor patio area to sit outside
Stayed 2 nights in Aug 2025