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SureStay Hotel by Best Western Castlegar

2.5 star property

Photo gallery for SureStay Hotel by Best Western Castlegar

Exterior
Free daily continental breakfast
Premium bedding, Select Comfort beds, laptop workspace
Lobby
Premium bedding, Select Comfort beds, laptop workspace

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
1810 8th Avenue, Castlegar, BC, V1N2Y2
  • Place, Kootenay Gallery
    ‪2 min drive‬
  • Place, Doukhobor Discovery Centre
    ‪3 min drive‬
  • Place, Selkirk College
    ‪3 min drive‬
  • Airport, Castlegar, BC (YCG)
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (No Pets in room type)

Premium bedding, Select Comfort beds, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (No Pets in room type)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Ground Floor (Pet Friendly)

Premium bedding, Select Comfort beds, laptop workspace

Standard Room, 1 King Bed, Refrigerator & Microwave, Ground Floor (Pet Friendly)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Kitchenette, Ground Floor (Pet Friendly)

Premium bedding, Select Comfort beds, laptop workspace

Standard Room, 2 Queen Beds, Kitchenette, Ground Floor (Pet Friendly)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (No Pets in room type)

Premium bedding, Select Comfort beds, laptop workspace

Suite, 1 King Bed, Non Smoking, Kitchenette (No Pets in room type)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Shower Only;Small Room)

Premium bedding, Select Comfort beds, laptop workspace

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Shower Only;Small Room)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave (Shower Only;No Pets in room type)

Premium bedding, Select Comfort beds, laptop workspace

Standard Room, 1 Queen Bed, Refrigerator & Microwave (Shower Only;No Pets in room type)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor;No Pets in room type)

Premium bedding, Select Comfort beds, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor;No Pets in room type)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette (No Pets in room type)

Premium bedding, Select Comfort beds, laptop workspace

Suite, 2 Queen Beds, Non Smoking, Kitchenette (No Pets in room type)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor;No Pets in room type)

Premium bedding, Select Comfort beds, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor;No Pets in room type)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Kitchenette, Ground Floor (No Pets in room type)

Premium bedding, Select Comfort beds, laptop workspace

Standard Room, 2 Queen Beds, Kitchenette, Ground Floor (No Pets in room type)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

1 Queen Bed, Non-Smoking, Economy Room, Shower Only, Microwave and Refrigerator, Flat Screen Television

  • Sleeps 2

1 King Bed, Non-Smoking, Flat Screen Television, Desk, High Speed Internet Access, Microwave and Refrigerator, Coffee Maker

  • Sleeps 2

View all photos for Suite-1 King Bed, Non-Smoking, Kitchenette, Flat Screen Television, Desk, High Speed Internet Access

Premium bedding, Select Comfort beds, laptop workspace

Suite-1 King Bed, Non-Smoking, Kitchenette, Flat Screen Television, Desk, High Speed Internet Access

  • Sleeps 2

Small 1 Queen Bed Room Ground Floor Shower No Pet Allowed Microwave Refrigerator Non Smoking

  • Sleeps 2

2 Queen Bed Room With Kitchen-Ground Floor Pet Friendly Wifi Working Desk Non Smoking

  • Sleeps 4

2 Queen Beds, Non-Smoking, Kitchenette, Flat Screen Television, Desk, High Speed Internet Access

  • Sleeps 4

Suite-2 Queen Beds, Non-Smoking, Kitchenette, Flat Screen Television, Desk, High Speed Internet Access

  • Sleeps 4

2 Queen Beds, Non-Smoking, Flat Screen Television, Microwave and Refrigerator, Conference Area

  • Sleeps 4

2 Queen Beds, Non-Smoking, Flat Screen Television, Desk, High Speed Internet Access, Microwave and Refrigerator, Coffee Maker

  • Sleeps 4

1 King Bed-No Pet Allowed Wifi Microwave Refrigerator Working Desk Non Smoking

  • Sleeps 2

1 King Bed Suite With Kitchen No Pet Allowed Wifi Working Desk Non Smoking

  • Sleeps 2

1 Queen Bed Ground Floor Shower No Pet Allowed Wifi Microwave Refrigerator Non Smoking

  • Sleeps 2

1 King Bed Room Ground Floor Pet Friendly Wifi Microwave Refrigerator Working Desk Non Smoking

  • Sleeps 2

2 Queen Beds, Non-Smoking, Second Floor, Conference Table, Work Desk, Microwave and Refrigerator, No Pets Allowed, Full Breakfast

  • Sleeps 4

2 Queen Bed Second Floor No Pet Allowed Wifi Microwave Refrigerator Working Desk Non Smoking

  • Sleeps 4

Suite-2 Queen Beds, Non-Smoking, Kitchenette, Work Desk, Sofa, Wi-Fi, No Pets Allowed, Full Breakfast

  • Sleeps 4

2 Queen Bed with Kitchen - Ground Floor No Pet Allowed Wifi Working Desk Non Smoking

  • Sleeps 4

1Queenbednosmokgroundfloorsmallroommicrowaveandrefrigeratorshoweronlynopetsallowedfullbreakfast

  • Sleeps 2

2 Queen Bed,Second Floor,Conference Table,No Pet Allowed

  • Sleeps 4

1 King Bed - No Pet Allowed Wifi Working Desk Non Smoking

  • Sleeps 2

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About the area

Castlegar

A stay at SureStay Hotel by Best Western Castlegar places you in the heart of Castlegar, within a 5-minute drive of CPR Station Museum and Doukhobor Discovery Centre. .This hotel is 2.5 mi (4 km) from Kootenay Gallery and 3.2 mi (5.2 km) from Selkirk College.

What's nearby

  • Kootenay Gallery - 2 min drive - 1.7 km
  • Doukhobor Discovery Centre - 3 min drive - 2.1 km
  • Selkirk College - 3 min drive - 2.4 km
  • CPR Station Museum - 5 min drive - 3.7 km
  • Red Mountain Resort - 40 min drive - 46.5 km

Getting around

  • Castlegar, BC (YCG) - 4 min drive

Restaurants

  • ‪grateful table - ‬4 min drive
  • ‪Tim Hortons - ‬11 min walk
  • ‪Panago Pizza - ‬8 min walk
  • ‪MapleMirch - ‬6 min drive
  • ‪McDonald's - ‬8 min walk

About this property

SureStay Hotel by Best Western Castlegar

SureStay Hotel by Best Western Castlegar offers 58 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Select Comfort beds feature premium bedding. 30-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 58 air-conditioned rooms featuring refrigerators and microwaves. Your Select Comfort bed comes with premium bedding. 30-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and wedding services. This hotel also features a fireplace in the lobby, a picnic area, and barbecue grills.
Enjoy a satisfying meal at The Grand Buddha Bistro serving guests of SureStay Hotel by Best Western Castlegar. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 6 AM to 9:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Castlegar? This hotel has 2497 square feet (232 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6 AM and 9:00 AM.
The Grand Buddha Bistro - This bistro specializes in Thai cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 6 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Grand Buddha Bistro

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (2,497 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1981
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Paper towels
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet (varies based on length of stay), plus a deposit of CAD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per stay
  • Breakage deposit: CAD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Fireside Castlegar
Fireside Inn Hotel Castlegar
Surestay By Best Castlegar
Fireside Inn Hotel Conference Centre
SureStay Hotel by Best Western Castlegar Hotel
SureStay Hotel by Best Western Castlegar Castlegar
SureStay Hotel by Best Western Castlegar Hotel Castlegar

SureStay Hotel by Best Western Castlegar Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 331 out of 990 reviews
Rating 8 - Good. 420 out of 990 reviews
Rating 6 - Okay. 158 out of 990 reviews
Rating 4 - Poor. 51 out of 990 reviews
Rating 2 - Terrible. 30 out of 990 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Marty

Stayed 1 night in Feb 2026

10/10 Excellent

Judy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff and great free breakfast
Stayed 1 night in Jan 2026

10/10 Excellent

Trish

Stayed 2 nights in Jan 2026

4/10 Poor

Dana

Disliked: Cleanliness
Room was very dirty, floors were atrocious so much so I got on my hands and knees and cleaned them myself.. after telling the front desk and showing them the pictures of the filthy water they offered to put me in another room, but when looking at the room they offered that room was just as dirty… stayed for three nights and paid $420 and wasn’t even offered any sort of refund..
Stayed 3 nights in Jan 2026

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and friendly property! When I said I wasn’t really impressed with my rooms location I was moved to another that had more space and a view of the city! Really good breakfast. Lots of options and amenities within walking distance!
Stayed 2 nights in Jan 2026

6/10 Okay

Phil

Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Great value
Stayed 1 night in Jan 2026

10/10 Excellent

Ed

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean quiet room. Had a great sleep on a new mattress. Friendly staff. Really enjoyed the breakfast too.
Stayed 1 night in Jan 2026

2/10 Terrible

Mark

Disliked: Amenities, property conditions & facilities
The room was fine, parking was convenient. There was a homeless man in the lobby upon check-in. The continental breakfast was bagels, and muffins. No hot breakfast at 8am.
Stayed 1 night in Jan 2026

6/10 Okay

Gigi

Stayed 2 nights in Jan 2026

10/10 Excellent

Renee

Stayed 1 night in Jan 2026

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Sherry

Travelled with family
Liked: Cleanliness, staff & service, amenities
Fast check in, clean room
Stayed 1 night in Jan 2026

8/10 Good

PAM

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All staff courteous and friendly. Room very nice considering that it is a small motel. The included breakfast was delicious.
Stayed 3 nights in Jan 2026

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities
The room was pristine . Check in & out was quick . All the staff were friendly & excellent representation of the establishment. We have stayed a couple times before this & will definitely make this our stop on future trips .
Stayed 1 night in Dec 2025

6/10 Okay

rylan

Stayed 1 night in Dec 2025

8/10 Good

Bob

Stayed 4 nights in Dec 2025

8/10 Good

Stephen, Kamloops

Liked: Property conditions & facilities
Descent place. Fairly close to the highway. Overall pretty good.
Stayed 3 nights in Dec 2025

6/10 Okay

David

Stayed 1 night in Dec 2025

8/10 Good

Allyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteous. Surfaces in the room needed dusting.
Stayed 2 nights in Nov 2025

8/10 Good

Mark

Stayed 1 night in Nov 2025

10/10 Excellent

Lia

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was good, and the staff were friendly. The continental breakfast including a couple of hot items. Thank you.
Stayed 2 nights in Nov 2025

8/10 Good

Genevieve

Stayed 2 nights in Nov 2025

8/10 Good

REBECCA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, sufficient ammenities
Stayed 4 nights in Nov 2025

8/10 Good

Janos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and confort. Friendly Staff. The breakfast wasn't my favorite.
Stayed 1 night in Nov 2025