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Best Western Heritage Inn

2.5 star property

Photo gallery for Best Western Heritage Inn

Reception
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available
  • Housekeeping
  • Pool
  • Pet-friendly

Explore the area

Map
7641 Lee Highway, Chattanooga, TN, 37421
  • Amazon.com Fulfillment Center
    ‪2 min drive‬
  • Hamilton Place Mall
    ‪4 min drive‬
  • Tennessee Valley Railroad Museum
    ‪10 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪7 min drive‬

Room options

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(3 reviews)
  • Sleeps 6
  • 3 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Double Beds

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About the area

Chattanooga

With a stay at Best Western Heritage Inn in Chattanooga (Tyner), you'll be within a 5-minute drive of Hamilton Place Mall and Silverdale Confederate Cemetery. .This hotel is 11.7 mi (18.8 km) from Tennessee Aquarium and 16.1 mi (25.8 km) from Ruby Falls.

What's nearby

  • Amazon.com Fulfillment Center - 2 min drive - 1.4 km
  • Hamilton Place Mall - 4 min drive - 4.5 km
  • Volkswagen Chattanooga Assembly Plant - 4 min drive - 2.4 km
  • Tennessee Valley Railroad Museum - 10 min drive - 10.9 km
  • Tennessee Aquarium - 22 min drive - 25.9 km

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 8 min drive

Restaurants

  • ‪Cracker Barrel - ‬3 min drive
  • ‪Drake's Chattanooga - ‬3 min drive
  • ‪Forbidden City Restaurant - ‬4 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Sonic Drive-In - ‬3 min drive

About this property

Best Western Heritage Inn

Hotel in Chattanooga with a seasonal outdoor pool and a 24-hour front desk
Best Western Heritage Inn offers 100 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 100 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. 32-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
Stop by the hotel's restaurant, City Cafe, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Cooked-to-order breakfasts are available daily from 4:00 AM to 1:00 PM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 4:00 AM and 1:00 PM.
City Cafe - This restaurant serves breakfast, lunch, and dinner. Open 24 hours.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Daily cooked-to-order breakfast available 4:00 AM to 1:00 PM for a fee
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • City Cafe

Things to do

  • Archery
  • Billiards/pool table
  • Library
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to May 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay
  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The seasonal pool will be open from May 01 to September 30
Pool access available from 10:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Heritage Chattanooga
Chattanooga Best Western
Best Western Heritage Inn Chattanooga
Best Western Chattanooga
Best Western Heritage Hotel Chattanooga
Best Heritage Chattanooga
Best Western Heritage Inn Hotel
Best Western Heritage Inn Chattanooga
Best Western Heritage Inn Hotel Chattanooga

Best Western Heritage Inn Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 93 out of 201 reviews
Rating 8 - Good. 48 out of 201 reviews
Rating 6 - Okay. 28 out of 201 reviews
Rating 4 - Poor. 12 out of 201 reviews
Rating 2 - Terrible. 20 out of 201 reviews

7.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Starsunta

Travelled with family, Travelled with group
Disliked: Property conditions & facilities
Not clean holes in comforter room smelled bad
Stayed 1 night in Mar 2025

10/10 Excellent

Samuel

Stayed 1 night in Mar 2025

2/10 Terrible

AManda

Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Marion

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, room comfort

Quick overnight

Stayed 1 night in Feb 2025

10/10 Excellent

Jan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stop!

Needed shelter from bad storm on interstate. Room was perfectly cozy and adequate for us to get a good night's sleep.
Stayed 1 night in Mar 2025

6/10 Okay

Mikayla

Travelled with family and small children, Travelled with pets
Liked: Amenities
Property was an average stay, at best.
Stayed 1 night in Mar 2025

8/10 Good

Melissa

Liked: Cleanliness, room comfort

Ok place

Needs more Reno Beds comfy, toilet flushed and shower sprayed. Tiny toilet area, but spacious enough room. Everything worked properly. No free breakfast or even coffee in lobby. Discount in restaurant
Stayed 2 nights in Mar 2025

8/10 Good

Martina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checkin is always friendly and easy!
Stayed 3 nights in Feb 2025

2/10 Terrible

Brian

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
When we first arrived, fortunately, I jumped into the shower before my wife and found a 1 inch cockroach on the shower screen. I decided not to tell her cause I knew she would ask us to leave the hotel, no matter what and just changing rooms wouldn’t make a difference. We then had an adjoining door between our room and the next despite the hotel being relatively empty. A family with several kids that screamed throughout the night and one who banged on our door at 5:30 in the morning made the night sleep truly awful. My hope is Expedia contact management and the room is refunded. It was that bad.
Stayed 1 night in Mar 2025

10/10 Excellent

marilyn

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Carpet crappy, needs updating
Stayed 1 night in Mar 2025

6/10 Okay

Lori

Stayed 1 night in Mar 2025

10/10 Excellent

Amanda

Stayed 1 night in Mar 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Carlos

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Luke

Stayed 1 night in Feb 2025

8/10 Good

Laura

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, bed was very comfy, and the staff were so friendly and helpful. Don’t let the look of outside fool you, it is actually a clean and comfortable place to stay. I would definitely stay again.
Stayed 1 night in Feb 2025

6/10 Okay

Burak

Business traveller
Liked: Cleanliness
Covenient location, pretty clean. Very squeaky fridge door, malfunctioning shower head and very busy, noisy location. Good price.
Stayed 1 night in Feb 2025

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Mary

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The first night our hot water didn’t work for the shower so we had to shower in cold water just to somewhat get clean, then the remote to make our TV was broken. They came the next day and gave us a new remote but the shower was still not getting hot.
Stayed 2 nights in Feb 2025

4/10 Poor

S

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025