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Holiday Inn Express & Suites Chattanooga (East Ridge) by IHG

Property class: 2.5

Photo gallery for Holiday Inn Express & Suites Chattanooga (East Ridge) by IHG

Exterior
Indoor pool
Free daily buffet breakfast
In-room safe, desk, laptop workspace, iron/ironing board
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
1441 N. Smith Rd, Chattanooga, TN, 37412
  • Place, Topgolf Chattanooga
    ‪17 min walk‬
  • Place, Camp Jordan
    ‪4 min drive‬
  • Place, Hamilton Place Mall
    ‪6 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility)

9.4 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (HEARING)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (HEARING)

9.0 out of 10
Wonderful
(7 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible (Mobility)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(18 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(50 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (& Sofa Bed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed (& Sofa Bed)

9.2 out of 10
Wonderful
(5 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Hearing)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility)

Standard Room, 1 Queen Bed, Accessible (Mobility)

Standard Room, 1 Queen Bed, Accessible (Mobility)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, Multiple Beds (& Sofa Bed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds (& Sofa Bed)

7.8 out of 10
Good
(16 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

Chattanooga

With a stay at Holiday Inn Express & Suites Chattanooga (East Ridge) by IHG in Chattanooga (East Ridge), you'll be within a 15-minute drive of Hamilton Place Mall and Chattanooga Choo Choo Historic District. .This hotel is 10.6 mi (17.1 km) from Tennessee Aquarium and 11.6 mi (18.7 km) from Ruby Falls.

What's nearby

  • Topgolf Chattanooga - 17 min walk - 1.5 km
  • Camp Jordan - 4 min drive - 3.4 km
  • Hamilton Place Mall - 6 min drive - 9.5 km
  • Tennessee Aquarium - 14 min drive - 18.5 km
  • Ruby Falls - 14 min drive - 20.5 km

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 16 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Circle K - ‬16 min walk
  • ‪Chick-fil-A - ‬16 min walk
  • ‪Taco Bell - ‬4 min walk
  • ‪Champy's - East Ridge - ‬6 min walk

About this property

Holiday Inn Express & Suites Chattanooga (East Ridge) by IHG

Holiday Inn Express & Suites Chattanooga (East Ridge) by IHG offers 64 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 64 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Chattanooga? This hotel has 552 square feet (51 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 552 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night

Payment types

Important information

Optional extras

  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Property Registration Number 794029

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express East Ridge
Holiday Inn Express Hotel East Ridge
Holiday Inn Express East Ridge Hotel
Holiday Inn Express East Ridge
Holiday Inn Express East Ridge an IHG Hotel
Holiday Inn Express Suites Chattanooga (East Ridge)
Holiday Inn Express Suites Chattanooga (East Ridge) by IHG

Holiday Inn Express & Suites Chattanooga (East Ridge) by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 529 out of 1003 reviews
Rating 8 - Good. 246 out of 1003 reviews
Rating 6 - Okay. 113 out of 1003 reviews
Rating 4 - Poor. 61 out of 1003 reviews
Rating 2 - Terrible. 54 out of 1003 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Melinda

Travelled with group
Liked: Cleanliness, staff & service, amenities
Nice clean rooms, friendly staff, decent breakfast
Stayed 1 night in Jan 2026

10/10 Excellent

Judy, Minot

Stayed 1 night in Jan 2026

10/10 Excellent

scott

Liked: Cleanliness, staff & service, amenities
room was comfortable
Stayed 1 night in Jan 2026

10/10 Excellent

Josh

Stayed 2 nights in Jan 2026

10/10 Excellent

SAUL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was a perfect 8 days. all around good service Thanks for all.
Stayed 7 nights in Jan 2026

10/10 Excellent

Kyle

Stayed 1 night in Jan 2026

10/10 Excellent

Troy

Stayed 1 night in Jan 2026

10/10 Excellent

John

Stayed 1 night in Jan 2026

6/10 Okay

Denise

Travelled with pets, Travelled with partner
Disliked: Amenities
We had a pet room and it smelled Iike it. The thermostat / HVAC unit did not work. The hall carpet was deeply stained, the overall property was tired. The coffee machine was out of order and the yellow Caution stand was stored behind the handrail in the elevator. Overall, not at all my normal experience of the Express properties.
Stayed 1 night in Jan 2026

10/10 Excellent

Laura

Stayed 1 night in Dec 2025

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Staff is very friendly, helpful and welcoming. Check-in Lady at front desk even remembered me from almost a month ago; which is exceptional.
Stayed 1 night in Jan 2026

8/10 Good

torre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2025

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was decently good.
Stayed 1 night in Dec 2025

10/10 Excellent

Deb

Stayed 1 night in Dec 2025

6/10 Okay

Dave

Room was not very good.
Stayed 1 night in Dec 2025

6/10 Okay

Gregory

Liked: Cleanliness, property conditions & facilities
Room was clean, comfy.
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
Friendly staff
Stayed 1 night in Dec 2025

6/10 Okay

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Hiram

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful young lady at front desk
Stayed 1 night in Dec 2025

6/10 Okay

Ken

The elevator could not fit the two of us with our luggage and crap. Okay but would not stay there again.
Stayed 1 night in Dec 2025

10/10 Excellent

Mary Jo

Stayed 2 nights in Dec 2025

2/10 Terrible

vandana

Disliked: Cleanliness
Needed a no pet room and had written that on my request.
Stayed 1 night in Dec 2025

10/10 Excellent

Kristie

Stayed 1 night in Nov 2025

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean quiet room friendly check in
Stayed 1 night in Dec 2025

4/10 Poor

John

Travelled with family
Disliked: Staff & service
No one at front desk and had to wait a bit.
Stayed 1 night in Dec 2025