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Residence Inn by Marriott Cleveland Independence

3.0 star property

Photo gallery for Residence Inn by Marriott Cleveland Independence

Lobby
Exterior
Seasonal outdoor pool
Fridge, microwave, stovetop, dishwasher
In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Pool
  • Pet-friendly
  • Gym
  • Laundry

Explore the area

View map
5101 W Creek Rd, Independence, OH, 44131
  • Place, Cleveland Clinic Family Health Center
    ‪5 min walk‬
  • Place, Topgolf
    ‪2 min drive‬
  • Place, Cuyahoga River
    ‪2 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪14 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed (Fireplace)

27-inch flat-screen TV with satellite channels, TV, video game console

Studio, 1 King Bed with Sofa bed (Fireplace)

8.6 out of 10
Excellent
(21 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

In-room safe, desk, laptop workspace, blackout curtains

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Combined shower/bathtub, free toiletries, hair dryer, towels

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

  • 79 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed

Fridge, microwave, stovetop, dishwasher

Studio, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(47 reviews)
  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Fireplace)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Bedrooms (Fireplace)

9.2 out of 10
Wonderful
(9 reviews)
  • 79 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

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About the area

Independence

When you stay at Residence Inn by Marriott Cleveland Independence in Independence, you'll be in the business district, within a 15-minute drive of Cuyahoga Valley National Park and Progressive Field. .This hotel is 10.1 mi (16.3 km) from Cleveland Clinic and 9.9 mi (15.9 km) from Rock and Roll Hall of Fame.

What's nearby

  • Cleveland Clinic Family Health Center - 5 min walk - 0.4 km
  • Topgolf - 2 min drive - 1.1 km
  • Cuyahoga River - 2 min drive - 2.2 km
  • Huntington Bank Field - 14 min drive - 16.1 km
  • Cleveland Clinic - 16 min drive - 16.8 km

Getting around

  • East 34th-Campus Station - 11 min drive
  • Cleveland Station - 15 min drive
  • Cleveland Hopkins International Airport (CLE) - 17 min drive

Restaurants

  • ‪Winking Lizard Tavern - ‬17 min walk
  • ‪Denny's - ‬17 min walk
  • ‪Panera Bread - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Slyman's Tavern - ‬3 min drive

About this property

Residence Inn by Marriott Cleveland Independence

Hotel in Independence with free breakfast and a fitness center
Residence Inn by Marriott Cleveland Independence offers 118 accommodations, which are accessible via exterior corridors and feature video-game consoles and safes. Accommodations have separate sitting areas and include desk chairs and dining tables. 27-inch flat-screen televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 118 guestrooms, featuring kitchens with refrigerators and stovetops. Wired and wireless internet access is complimentary, while 27-inch flat-screen televisions with satellite programming provide entertainment. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities including a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
Grab a bite from the snack bar/deli serving guests of Residence Inn by Marriott Cleveland Independence. Meet other guests and eat at the complimentary reception. A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Independence? This hotel has 800 square feet (74 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM. The hotel offers a complimentary manager's reception on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Dining table
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)

Business services

  • 800 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Built in 1995
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with premium satellite channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from September 26 2025 to May 15 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay, plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Up to 40 lbs per pet

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Administrative fee: USD 100

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 100.00 per accommodation, per stay plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from June to September
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Marriott Cleveland Hotel Independence
Residence Inn Marriott Cleveland Independence
Residence Inn Marriott Cleveland Independence Hotel
Residence Inn Marriott Cleveland Hotel
Residence Inn Marriott Cleveland Independence
Residence Inn by Marriott Cleveland Independence Hotel
Residence Inn by Marriott Cleveland Independence Independence
Hotel Residence Inn by Marriott Cleveland Independence
Residence Inn by Marriott Cleveland Independence Independence
Residence Inn Marriott Cleveland
Residence Marriott Cleveland

Residence Inn by Marriott Cleveland Independence Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 502 out of 1001 reviews
Rating 8 - Good. 272 out of 1001 reviews
Rating 6 - Okay. 107 out of 1001 reviews
Rating 4 - Poor. 64 out of 1001 reviews
Rating 2 - Terrible. 56 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Eshwaran

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice hotel with unprofessional & bitter experience

Had a very disappointing experience at Residence Inn Cleveland Independence. Upon check-in at around 7:30 PM, was informed at the front desk that my reservation could not be honored and has been relocated. No prior email or call was given prior. Upon checking the alternatie accomodation, it was a much much lower-quality hotel: old, noisy, poorly rated, and without breakfast that was included in my original booking. When concerns were raised, they offered reward points instead and no proper adjustment in pricing for being re-accommodated in a cheaper hotel. Finally, after insisting, was able to negotiate to check back in next day. Have never had experienced such an unprofessional handling. If I wanted a budget hotel, I would have booked one myself. Marriott should not operate in a way that charges guests for a premium stay and then shuffles them to lower-rated properties without notice. This was one of the most disappointing hotel experiences I’ve had. For some nice words, the rooms were excellent, very clean, spacious and very much comfortable.
Stayed 4 nights in Sep 2025

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stay was wonderful. staff was amazing, rooms were super clean.
Stayed 4 nights in Sep 2025

10/10 Excellent

Porchlyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Genesis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly. Room nice.
Stayed 1 night in Sep 2025

2/10 Terrible

antonio

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They had rats running around the hallway
Stayed 1 night in Sep 2025

10/10 Excellent

Shaquita

Liked: Cleanliness, amenities
I had a great experience I will recommend and will be back.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tay, Shaker Heights

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very nice & helpful. Rooms was clean. Surrounded by lots of restaurants & free way access. Plenty of parking. Great for extended stays
Stayed 9 nights in Aug 2025

10/10 Excellent

Kortni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

4/10 Poor

Stacy

Business traveller
Disliked: Amenities, property conditions & facilities
It should be noted that the property also serves as a homeless shelter. Housekeeping was terrible and my room was not fully cleaned although I was assigned that room at check in. I was there for 12 days and breakfast was either an omelet or scrambled egg. No variety. People came to breakfast with shopping bags and filled them as if they were in a supermarket. Plates, utensils, milk, bread, fruit etc. rooms are totally dated and need an update as carpets are stained, appliances are rusty. Front desk staff were great and tried to be helpful so I can not take that away. I would not stay here again if in the area.
Stayed 12 nights in Aug 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needed to crash for the night, they let us check in a bit early, quiet and comfortable
Stayed 1 night in Aug 2025

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked our stay, Andre was super friendly!
Stayed 1 night in Aug 2025

2/10 Terrible

Darlene

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Don’t stay here

The place was very dirty Mirrors all smudged from a dirty cloth Torn chairs Filth in corners and behind pull out bed Holes in blanket for bed
Stayed 1 night in Aug 2025

4/10 Poor

Sanjay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty carpet , weed smelling
Stayed 1 night in Aug 2025

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Ola

Stayed 1 night in Aug 2025

10/10 Excellent

Frances

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and i spent a weekend in Cleveland. I picked the hotel because it had high ratings. At is true. It was better than i expected. Only issue the bathroom is super small but everything else was perfect. Will definitely stay here again
Stayed 2 nights in Aug 2025

10/10 Excellent

Chelsea

Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Non communication concerning new check out hours.

At the time of making arrangements for our stay check in time was 3 pm and check out time was 12 noon. Apparently the check out time was changed to 11 am the staff never communicated this information to us and the cleaning lady kept knocking on the door and started that our check out time was 11 am. I feel that information could have been communicated during the time of check in and should also be updated on the booking site. One hour might not mean anything to most people,but It does to me. And to top it off our room wasn't ready at 3 pm because the linen wasn't ready, whatever that means.
Stayed 1 night in Aug 2025

10/10 Excellent

Patricia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 4 nights in Aug 2025

4/10 Poor

Aaron

Stayed 1 night in Aug 2025

8/10 Good

Nefeterri

Liked: Cleanliness, staff & service
Cl
Stayed 1 night in Aug 2025

8/10 Good

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Gelisha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More towels should be provided and on time check in.
Stayed 1 night in Aug 2025

8/10 Good

Katherine

Liked: Cleanliness, staff & service

Okay

Sofa (bed) stiff and uncomfortable to sit on. While toilets were clean, rest of bathrooms wete ... okay. Hair in floor, in shower. Neither shower nor tub drained well.
Stayed 2 nights in Aug 2025

8/10 Good

FACETA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice price for place!

Nice price with plenty of room for everyone. I wasn't happy about the room not being ready until after 4pm.But I would still recommend this location. Friendly staff. Room was presentable. Kitchen needed a bit more cleaning for appliances. Nothing I couldn't do myself. Was in 2 bedroom suite.
Stayed 1 night in Aug 2025