2/10 Terrible
Victor
3 Aug 2025
Disliked: Cleanliness, staff & service, room comfort
Worst hotel I’ve been in, will never patronize thi
It’s 12:15 Saturday morning and the gave us a room with some kind of pest that caused us to itch I don’t think it was bedbugs but dang they itched, we ask for another room and they charged us a extra charge that I don’t think it was right. This hotel caters to some weird and sleazy people in my opinion. I work for many hotel owners like the pastels and the rays family and I’ve never been in a hotel as dirty and sleazy as this one. Even the hotels on north beach are way cleaner and more sanitized than this one. And also the tub was dirty and we found roaches in the bathroom. I know now why La Quinta took their name off this hotel because this hotel is just awful. My daughter and her husband were in room 311 and have two children and they found bedbugs in their mattress. Now I believe that’s what we had in our room so now we are finding another hotel because they refuse to move us without us paying an extra charge lol. I just hope anyone reading this takes all the negative post to heart because it’s actually the truth what people post on here good nightmares lol.
And the manager always respond that they take complaints seriously and will look into it but all they do is laugh at the complaints. but like I said I do work for many hotels in San Antonio and many hotel owners from India take pride in their hotels, but then you have owners like these that actually don’t care at all about their hotels and that’s why hotel chains remove their names from their properties this use to be




Victor
Stayed 1 night in Aug 2025











































