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Best Western The Westerly Hotel

3.0 star property

Photo gallery for Best Western The Westerly Hotel

Free daily full breakfast
Business centre
Food and drink
3 bars/lounges, pub
Standard Room, 1 King Bed, Accessible, Non Smoking

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Air conditioning

Explore the area

View map
1590 Cliffe Ave, Courtenay, BC, V9N 2K4
  • Place, Vancouver Island Visitor Centre
    ‪5 min drive‬
  • Place, Crown Isle Resort and Golf Community
    ‪6 min drive‬
  • Place, Little River Ferry Terminal
    ‪11 min drive‬
  • Airport, Comox, BC (YQQ-Comox Valley)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Balcony

Standard Room, 1 Queen Bed, Accessible, Balcony

Standard Room, 1 Queen Bed, Accessible, Balcony

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (Pet Friendly)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Pet Friendly)

7.6 out of 10
Good
(5 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony

9.2 out of 10
Wonderful
(14 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (Shower Only)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Shower Only)

9.0 out of 10
Wonderful
(19 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Courtenay

A stay at Best Western The Westerly Hotel places you in the heart of Courtenay, within a 15-minute walk of Sid Williams Theatre and Courtenay and District Museum and Paleontology Centre. .This hotel is 0.8 mi (1.2 km) from Simms Millennium Park and 0.9 mi (1.5 km) from Courtenay and District Memorial Outdoor Pool.

What's nearby

  • Courtenay and District Memorial Outdoor Pool - 18 min walk - 1.6 km
  • Vancouver Island Visitor Centre - 5 min drive - 5.4 km
  • Crown Isle Resort and Golf Community - 6 min drive - 5.8 km
  • Comox Municipal Marina - 10 min drive - 8.8 km
  • Little River Ferry Terminal - 11 min drive - 11.8 km

Getting around

  • Comox, BC (YQQ-Comox Valley) - 12 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Flying Canoe West Coast Pub - ‬1 min walk
  • ‪Browns Socialhouse - ‬2 min walk
  • ‪Kinaree Thai Restaurant - ‬11 min walk
  • ‪Rhodos - ‬10 min walk

About this property

Best Western The Westerly Hotel

Hotel in Courtenay with 3 restaurants and free breakfast
Best Western The Westerly Hotel offers 67 air-conditioned accommodations with coffee/tea makers and hair dryers. 50-inch Smart televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Courtenay hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 67 air-conditioned rooms featuring refrigerators and microwaves. 50-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include wedding services, a fireplace in the lobby, and a ballroom.
Enjoy American cuisine at The Westerly Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 3 bars/lounges. A complimentary full breakfast is served daily from 6:30 AM to 11:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Courtenay? This hotel has 14000 square feet (1260 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:30 AM and 11:00 AM. An additional breakfast (subject to charges) is served daily.
The Westerly Restaurant - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
The Flying Canoe Pub - This pub specializes in American cuisine and serves lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free covered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 11:00 AM
  • 3 bars/lounges
  • 3 restaurants

Restaurants on site

  • Chalk Lounge
  • The Flying Canoe Pub
  • The Westerly Restaurant

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (14,000 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: CAD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Plus Westerly
Best Western Plus Westerly Hotel
Best Western Plus Westerly Hotel Courtenay
Best Western Westerly Hotel Courtenay
Best Western Westerly Hotel
Best Western Westerly Courtenay
Best Western Westerly
Best Western Plus The Westerly Hotel And Convention Centre
Best Western Courtenay
Courtenay Best Western
Best Western The Westerly Hotel Convention Centre
Best Western Plus The Westerly Hotel Convention Centre
Best Westerly Courtenay
The Westerly Hotel Courtenay
Best Western The Westerly Hotel Hotel
Best Western The Westerly Hotel Courtenay
Best Western The Westerly Hotel Hotel Courtenay

Reviews

Best Western The Westerly Hotel Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 414 out of 1010 reviews
Rating 8 - Good. 393 out of 1010 reviews
Rating 6 - Okay. 136 out of 1010 reviews
Rating 4 - Poor. 47 out of 1010 reviews
Rating 2 - Terrible. 20 out of 1010 reviews

Reviews

10/10 Excellent

Bruce, Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Kaitlin

Stayed 3 nights in Jul 2025

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Tyler

Stayed 1 night in Jul 2025

8/10 Good

Scott

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

shaon

Liked: Property conditions & facilities
Friendly
Stayed 2 nights in Jul 2025

10/10 Excellent

Susan D

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Went smoothly! Clean, great staff, nice room, quiet, no complaints!
Stayed 1 night in Jul 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. The air was frsh and cool. The beds were very confortable with lots of pillows. The complimentary breakfast buffet with the room is amazing. Incredible value for momey. We loved it.
Stayed 1 night in Jul 2025

10/10 Excellent

Arianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quick check in and check out. Continental breakfast was very good and convenient. The room had very clean bedding. Would definitely stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness of all spaces is very noticeable. The breakfast was also fresh and hot. All staff were very friendly. It was a little hard to find where to park our car upon arrival.
Stayed 2 nights in Jul 2025

10/10 Excellent

Raphael

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Best western

Hotel is looking a little dated. Shower layout really a problem. Door opened and blocked faucet/controls
Stayed 1 night in Jul 2025

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean rooms and felt safe staying here. Parking around the actual property is a bit awkward the retail/office places on the lower levels have access to the same parking from 9am-5pm. When you have luggage and need to transport that to your room without close parking, it is a huge pain.
Stayed 2 nights in Jul 2025

6/10 Okay

Laura

Travelled with family
Liked: Cleanliness
The one staff member who checked us out was so nice....and he looked exactly like Jack Black! Our room was clean and the part of the hotel we were in (the other building)was relatively quiet. The breakfast was horrible. We generally use hotels with breakfasts included because we have kids and its just easier. The sausages were deep fried, the eggs had no taste and a weird texture, it was like the bacon was cooked and reheated and sopping in grease. One of my kids said the pancakes were ok. There was no mention of limited parking above ground which wouldn't have been a problem if the underground parking didn’t have a height limit. We have a roof rack so something as simple as parking was stressful. Location was convenient. Overall it was ok, but we would not stay there again.
Stayed 2 nights in Jul 2025

8/10 Good

Randy and Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Better signage needed. Everything is too far apart, room, check out parking
Stayed 1 night in Jul 2025

8/10 Good

Ki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally a good experience.
Stayed 1 night in Jul 2025

10/10 Excellent

Lynda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff. Good room.
Stayed 1 night in Jul 2025

8/10 Good

devin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Jonah

Liked: Cleanliness, property conditions & facilities
The front desk person was very nice, I didn’t catch his name but he was very lovely and helpful.
Stayed 2 nights in Jun 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of amenities close by
Stayed 1 night in Jul 2025

8/10 Good

Pui Chi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Marlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overpriced handicapped room, although roomy, shower seat too small. Asked for 2 Queen beds and balcony 1 king no balcony clean, bed firm but comfortable. Plain decor Barking dogs. Noisy quests above. Nice breakfast. Good location.
Stayed 3 nights in Jun 2025

10/10 Excellent

Marion

Stayed 2 nights in Jun 2025

10/10 Excellent

Cherie

Liked: Cleanliness, property conditions & facilities
Their staff are so accommodating. They go above and beyond to make sure your stay meets your needs.
Stayed 1 night in Jun 2025