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Iberostar Waves Cozumel - All Inclusive

4.5 star property

Photo gallery for Iberostar Waves Cozumel - All Inclusive

Exterior
Property video
Beach bar
Restaurant
Outdoor treatment area, body treatments, hydrotherapy, aromatherapy

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Km 17 782 Carretera Costera Sur, El Cedral, Cozumel, QROO, 77600
  • Place, San Francisco Beach
    ‪8 min walk‬
  • Place, Arrecifes de Cozumel National Park
    ‪8 min walk‬
  • Place, Nachi Cocom Beach Club & Water Sport Center
    ‪3 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪27 min drive‬

Room options

View all photos for Double Room Premium with Jungle View

Free minibar, in-room safe, desk, laptop workspace

Double Room Premium with Jungle View

  • 25 sq m
  • Sleeps 3

View all photos for Double Room Premium with Garden View

Free minibar, in-room safe, desk, laptop workspace

Double Room Premium with Garden View

  • Garden view
  • 25 sq m
  • Sleeps 3

View all photos for Premium Room

Balcony view

Premium Room

8.4 out of 10
Very good
(138 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Ocean View

Free minibar, in-room safe, desk, laptop workspace

Premium Room, Ocean View

7.0 out of 10
Good
(2 reviews)
  • Ocean view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Near Pool)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (Near Pool)

8.6 out of 10
Excellent
(61 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room

Balcony view

Premium Room

8.8 out of 10
Excellent
(14 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Near Pool)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (Near Pool)

9.0 out of 10
Wonderful
(6 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Suite

Free minibar, in-room safe, desk, laptop workspace

Suite

8.6 out of 10
Excellent
(8 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Free minibar, in-room safe, desk, laptop workspace

Suite

  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Room Premium

Free minibar, in-room safe, desk, laptop workspace

Room Premium

  • 25 sq m
  • Sleeps 3

View all photos for Premium Room (Promo)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (Promo)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 25 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Tropical View)

Balcony view

Premium Room (Tropical View)

8.0 out of 10
Very good
(5 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Oceanfront

Free minibar, in-room safe, desk, laptop workspace

Suite, Oceanfront

  • Ocean view
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room (Tropical View)

Balcony view

Premium Room (Tropical View)

  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Ocean View

Free minibar, in-room safe, desk, laptop workspace

Premium Room, Ocean View

  • Ocean view
  • 25 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Oceanfront

Free minibar, in-room safe, desk, laptop workspace

Suite, Oceanfront

  • Ocean view
  • 58 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Premium Room (Promo)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (Promo)

  • Garden view
  • 25 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Pure Wellness)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (Pure Wellness)

  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Pure Wellness)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (Pure Wellness)

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Room Premium with Garden View

  • Garden view
  • Sleeps 3

Suite Standard with Ocean View

  • Ocean view
  • Sleeps 3

View all photos for Double Room Premium with Sea View

Free minibar, in-room safe, desk, laptop workspace

Double Room Premium with Sea View

  • Sea view
  • 25 sq m
  • Sleeps 3

View all photos for Double Suite Standard with Garden View

Free minibar, in-room safe, desk, laptop workspace

Double Suite Standard with Garden View

  • Garden view
  • 89 sq m
  • Sleeps 3

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About the area

Cozumel

When you stay at Iberostar Waves Cozumel - All Inclusive in Cozumel, you'll be on the beach, within a 5-minute drive of San Francisco Beach and Mr. Sancho's Beach Club. .This beach property is 1.6 mi (2.5 km) from Paradise Beach and 11.2 mi (18 km) from Cozumel Maritime Terminal.

What's nearby

  • San Francisco Beach - 8 min walk - 0.7 km
  • Arrecifes de Cozumel National Park - 8 min walk - 0.7 km
  • Nachi Cocom Beach Club & Water Sport Center - 3 min drive - 2.2 km
  • Mr. Sancho's Beach Club - 4 min drive - 3.3 km
  • Paseo El Cedral Reef - 6 min drive - 2.9 km

Getting around

  • Cozumel Intl. Airport (CZM) - 27 min drive

Restaurants

  • ‪El Patio Lobby Bar - ‬4 min walk
  • ‪Roots Beach Club - ‬17 min walk
  • ‪Coral - ‬12 min walk
  • ‪Market Café - ‬6 min drive
  • ‪Beach Club - ‬15 min walk

About this property

Iberostar Waves Cozumel - All Inclusive

Iberostar Waves Cozumel - All Inclusive offers 293 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Cozumel property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Sensations has massage/treatment rooms and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Make yourself at home in one of the 293 air-conditioned rooms featuring free minibar items and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including outdoor tennis courts, an outdoor pool, and a sauna. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at one of the property's many dining establishments, which include 5 restaurants and a coffee shop/cafe. Relax with a refreshing drink from the swim-up bar or one of the 5 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Iberostar Waves Cozumel - All Inclusive has 5 restaurants on site.

All-inclusive details

All-inclusive room rates at Iberostar Waves Cozumel - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals and snacks included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Tennis

Entertainment

Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Farming classes
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Windsurfing
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Built in 1999
  • Eco-friendly cleaning products used
  • Living plant wall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 82.12 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms

Property is also known as

All Inclusive Cozumel Iberostar
All Inclusive Iberostar Cozumel
Cozumel Iberostar
Cozumel Iberostar All Inclusive
Iberostar All Inclusive Cozumel
Iberostar Cozumel
Iberostar Cozumel All Inclusive
Iberostar Cozumel Hotel Cozumel
Iberostar Cozumel Mexico
Iberostar Cozumel All Inclusive All-inclusive property
Iberostar Cozumel All Inclusive
Iberostar Waves Cozumel All Inclusive
Iberostar Waves Cozumel - All Inclusive Cozumel
Iberostar Waves Cozumel - All Inclusive All-inclusive property

Iberostar Waves Cozumel - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 625 out of 1007 reviews
Rating 8 - Good. 234 out of 1007 reviews
Rating 6 - Okay. 99 out of 1007 reviews
Rating 4 - Poor. 35 out of 1007 reviews
Rating 2 - Terrible. 14 out of 1007 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Danny, Blue island

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was not very welcoming. We had high expectations as we had read this was the best hotel in conzumel. It didn’t feel that way to us. After traveling to 8 years definitely not impressed with the service or food. The property was beautiful though.
Stayed 2 nights in Dec 2025

8/10 Good

Michael, Harper Woods

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, the staff was fantastic, the food was great and the amenities were well maintained.
Stayed 5 nights in Dec 2025

10/10 Excellent

Starla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet options were always wonderful from breakfast to dinner each day. Maria’s tacos are the best during lunch! All staff were impeccable and very attentive! I wish we could name everyone throughout the week…Rufino, Cezar and Jonathan with guest services. Isidro is an amazing bartender. All staff at main buffet (Cozumel). Many more behind the scenes…staff is very friendly and wonderful! We will definitely return to Cozumel -Iberostar!
Stayed 5 nights in Dec 2025

10/10 Excellent

Ocean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we’ve come here and it was once again a great time. The staff is amazing and the food is so fresh
Stayed 6 nights in Dec 2025

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
We love this place. Staff are excellent and clean rooms.
Stayed 6 nights in Dec 2025

6/10 Okay

Francisco

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Food was really good and staff were amazing. Rooms are dated, and pool areas needed to be cleaned more often. Cockroaches were seen in pool area. Never seen that before during our holidays.
Stayed 13 nights in Sep 2025

8/10 Good

Kimberly Jo

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great! The food was amazing and so was the snorkeling. We didn't even have to scuba dive this trip. Knocked a star off because the rooms are rather small compared to most of the resorts on the island. I'd go back again and just upgrade to a bigger room.
Stayed 4 nights in Oct 2025

6/10 Okay

Jennifer

Travelled with family, Travelled with family and small children
The hotel grounds and pool area are very nice and well maintained. The rooms are extremely small, and the furnishings quite dated and in need of replacement. There is a lot of mold in the wall-mounted bath products, the bed and pillows were lumpy and uncomfortable, especially for two average size adults on the double bed. The food and drinks left a lot to be desired... the individual restaurants were worse than the general buffet. The selections at the buffet were fine with a good variety, but probably the worst quality food Ive ever had at a resort. As many others have mentioned, the bar selection is extremely limited and the liquors are very watered down. Every cocktail is also loaded with sugar, and consistently had to ask for none or less to be added. The dock and swim area were small but nice. We enjoyed snorkeling and saw a good variety of fish. There unfortunately is a non-refundable deposit to use the "free" kayaks and catamarans. The staff was extremely friendly, helpful, and competent. Lastly, bring everything you need because the gift store was the most expensive I have ever been too. Dont forget your hat or sunscreen because you will pay 10x too much for them on-site. Getting kids a trinket or buying some tequila is better at the airport.
Stayed 5 nights in Nov 2025

10/10 Excellent

Warren, Skaneateles

Liked: Cleanliness, amenities, property conditions & facilities
The room was dated but perfectly adequate for a beach vacation. Housekeeping kept it spotless throughout our stay. We stayed during a very busy time so the resort was quite full but never felt crowded and there was plenty of pool and beach space for everyone. The staff seemed a bit stressed but were always pleasant and helpful. Food quality and choices were top notch. We came to dive and it doesn’t get much more convenient than this. Dressel Divers has a shop and dock on premises and Palencar Reef is a short boat ride away. The reef was vibrant and healthy as ever. So the dive experience underwater is excellent. However Dressel crowds 30 divers on each boat which is simply too much. They can’t even carry enough air for everyone and need to go back to the dock to reload between dives. The resort grounds, amenities and adjacent areas are gorgeous and safe for long long walks. Overall a very positive experience at Iberostar Cozumel.
Stayed 7 nights in Nov 2025

10/10 Excellent

Anthony Andrew

Stayed 5 nights in Nov 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Nov 2025

8/10 Good

Cassandra

Liked: Cleanliness, amenities, property conditions & facilities
The staff was great.
Stayed 5 nights in Nov 2025

10/10 Excellent

Paige Allison

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the beautifully kept garden areas, bars, coffee machine, animals, and staff. our room was always cleaned by the time we returned from breakfast! The beach is not an easy beach to enjoy, very rocky. I took a free scuba try out class in the pool and my tank ran out of air. not too safe!!!! we went on the discover class the following day and did 3 dives. Will return again sometime soon.
Stayed 5 nights in Nov 2025

10/10 Excellent

Robert, Flushing

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were attentive and helpful.
Stayed 4 nights in Nov 2025

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Broad array of food options, lovely green surroundings
Stayed 4 nights in Nov 2025

10/10 Excellent

Tina Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean facility.
Stayed 4 nights in Nov 2025

10/10 Excellent

Rodrick, Medina

Stayed 5 nights in Nov 2025

10/10 Excellent

Rodrick, Medina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Favorite resort on island. Will be back again and again
Stayed 4 nights in Nov 2025

10/10 Excellent

Jeffery Dale, murfreesboro

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 8 nights in Nov 2025

10/10 Excellent

Hollie

Stayed 4 nights in Oct 2025

10/10 Excellent

Tetiana Igorivna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had an incredible stay at Iberostar Waves Cozumel. My husband, our 2.5-year-old son, and I enjoyed every moment. From arranging a nanny to getting back into scuba diving after almost three years, everything was handled so smoothly. Babysitting: We were genuinely impressed with the babysitting crew. Isabella (front desk manager) was like the sweetest auntie to our son—warm, attentive, and always there when we needed help. Alexia (kitchen chief assistant) went above and beyond to entertain him and make sure our picky eater was happy. And Michele was so friendly and caring. They all made us feel completely at ease and added so much comfort to our trip. Food: The food was simply amazing. The variety was mind-blowing, everything cooked perfectly, and we loved having the main restaurant plus three specialty restaurants. We never had a meal that wasn’t great. Room: Our room was clean, comfortable, and well-kept. It was on the smaller side for a family of three, and the beds could be a bit softer, but overall it met our needs and we slept well. Diving: The dive crew was awesome! Each dive master had their own personality, but Veronica was definitely our favorite. She was everything you’d hope for—knowledgeable, confident, charismatic, and so lively and open. She made every dive memorable. The dive shop team organized everything well overall, though I do wish the boats were grouped so divers with similar experience levels stayed together and could keep the same dive master thro
Stayed 10 nights in Jul 2025

10/10 Excellent

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet food was so delicious.
Stayed 5 nights in Nov 2025

6/10 Okay

Samantha

Travelled with partner, Travelled with group
The food was just okay
Stayed 4 nights in Nov 2025

6/10 Okay

Shanon D

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Food has gone down hill
Stayed 7 nights in Nov 2025

8/10 Good

Kenneth

Liked: Cleanliness
Stayed 8 nights in Oct 2025