Book Crandall hotels

Great place. Would stay again. Make reservations for breakfast.

Very old hotel with old facilities. There was a weird centripede in the room. We changed room. Bath are painted over and the paint is chipping. The pool area and the reception are exceptional and ver nice. Very unfortunate that the hotel is not as nice as the pool area. Pool area is covered.

This was a recently renovated hotel and it is in excellent condition. Location was great and the staff was friendly.

Bring extra blankets. Very thin quilt so you may need extra blankets.

We absolutely love this property! This is our 2nd visit. Great location. Beautiful hotel that you really don’t have to leave. Staff is wonderful and accommodating. My rating is more towards the guests that were there on this visit and how everything was handled by the staff. The first day was wonderful but the days following were not pleasant at all. There was lots of teenagers running everywhere(we were told volleyball tournament). Felt more like a spring break hotel than a luxury one. By the end of our visit, the hotel was trashed and it was nearly impossible to valet or even get a drink in a normal time frame. We waited no less than 30 minutes for each service. We also did not receive room service even though we were away from our room all day. I had to track the lady down in the hallway to get towels for the night. I don’t believe the staff was prepared to handle this crowd! Also, the pool was so packed with kids and the hotel itself was very loud. At one point, my purse was searched entering the pool area. When I questioned the search, I was told no outside food or drinks were allowed. Fine, none on me, But we saw multiple people with their own food and drinks so wasn’t sure what that was about honestly. Let me add that I have 6 children myself so I have no problem with kids. This was an adult trip and a heads up would’ve been nice or even better preparation by the staff to accommodate all guests. Beware when booking about the events in the area. Lesson learned.

Room was clean, pillows felt like nothing. I find it offensive when a hotel charges $39 to valet park your vehicle in a lot attached to the hotel. Literally beside the hotel. How about not employing a person to drive my car beside the place im staying. And why not post the ridiculous price for this parking on the ad so someone can see it b4 they reserve the room. Won't be staying there or any other holiday inn. In the future.