The public areas of the hotel are all very nice (lobby, halls, elevators, restaurant) All of the staff we encountered were excellent. We stayed for 2 nights and our room was on the club floor, a King Junior Suite. The club floor is the 11th but there is nothing special about it - not sure why it is called a club floor. Our room was nice and spacious but very lackluster. We had a city view and partial water view. The view was lovely. The room is carpeted and very dusty with bare minimum amenities. Tech wise, outdated. The seating area of the room with a sofa was just a dark little corner with a coffee table, no lighting at all. The coffee maker was nasty looking and there was even dust in the travel cup lids for the coffee. Thankfully there is fresh coffee available in the lobby. Basic bathroom.