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Mayu Boutique Hotel

2.5 star property

Photo gallery for Mayu Boutique Hotel

Front of property
Hiking
Interior detail
1 bedroom, in-room safe, desk, free WiFi
Hiking

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
Siete Borreguitos #333, San Blas, Cusco, Cusco, 8002
  • Plaza de Armas
    ‪5 min walk‬
  • Sacsayhuaman
    ‪10 min walk‬
  • San Pedro Market
    ‪15 min walk‬
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Double Room

1 bedroom, in-room safe, desk, free WiFi

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

1 bedroom, in-room safe, desk, free WiFi

Family Room

  • Mountain view
  • Sleeps 5
  • 2 Double Beds and 1 Large Twin Bed

View all photos for Superior Double Room

1 bedroom, in-room safe, desk, free WiFi

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room

1 bedroom, in-room safe, desk, free WiFi

Junior Room

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room, Multiple Beds

Standard Twin Room, Multiple Beds

Standard Twin Room, Multiple Beds

  • 130 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Triple Room

1 bedroom, in-room safe, desk, free WiFi

Standard Triple Room

  • Sleeps 3
  • 1 Large Twin Bed and 1 Twin Bed

Similar properties

Living area

hotel del sur

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Housekeeping
4.0 out of 5, Very good, (56)
The price is NZ$62
for 1 room
1 Jul - 2 Jul
hotel del sur

About the area

Cusco

Located in Cusco (Cusco Historic Center), Mayu Boutique Hotel is within a 10-minute walk of Plaza de Armas and Museum of Contemporary Art. .This hotel is 0.6 mi (1 km) from Museo de Historia Natural and 0.7 mi (1.2 km) from Museo de Arte Popular.

What's nearby

  • Cusco Cathedral - 5 min walk - 0.5 km
  • Plaza de Armas - 5 min walk - 0.5 km
  • San Blas Church - 7 min walk - 0.6 km
  • Sacsayhuaman - 10 min walk - 0.8 km
  • San Pedro Market - 15 min walk - 1.3 km

Getting around

  • San Pedro Station - 19 min walk
  • Alejandro Velasco Astete Intl. Airport (CUZ) - 22 min drive

Restaurants

  • ‪Kusy Kay Restaurant - ‬5 min walk
  • ‪L' Atelier Café-Concept - ‬5 min walk
  • ‪Sancris Restobar Mirador - ‬3 min walk
  • ‪Ayni Organic - ‬3 min walk
  • ‪La Oveja Negra - ‬3 min walk

About this property

Mayu Boutique Hotel

Hotel with free breakfast, a quick walk to Plaza de Armas
Mayu Boutique Hotel offers 13 accommodations with safes and complimentary toiletries. This Cusco hotel provides complimentary wireless Internet access.

Bathrooms include showers with rainfall showerheads. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Make yourself at home in one of the 13 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
A complimentary buffet breakfast is served daily from 6 AM to 10 AM.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours).
A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM

Family friendly

  • Dining table
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Dining table

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 11 AM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 9:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: PEN 40 per vehicle (maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 10404472483

We should mention

This property does not have elevators
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
No pets and no service animals are allowed at this property

Property is also known as

Illa Puma B&B Cusco
Illa Puma Cusco
Illa Puma
Hostal El Parque Hotel Cusco
Hostal El Parque Cusco
Mayu Wasi
Hostal El Parque
Mayu Boutique Hotel Hotel
Mayu Boutique Hotel Cusco
Mayu Boutique Hotel Hotel Cusco

Mayu Boutique Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 15 out of 33 reviews
Rating 8 - Good. 9 out of 33 reviews
Rating 6 - Okay. 4 out of 33 reviews
Rating 4 - Poor. 2 out of 33 reviews
Rating 2 - Terrible. 3 out of 33 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Renzo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Ruifeng

Travelled with partner
Liked: Cleanliness, staff & service
Good hotel for its price. However, keep in consideration that it is located on a steep hill, so you have to hike everyday to your hotel which was not the best after a long day at high altitude. Room was cold, we had to request for a heating unit. Breakfast is included but with limited options. There is no hot water in the hand sink. Hot water only available in Shower. If you are on top floor you can hear the pigeons at night and in the morning. Overall, not bad for its price.
Stayed 4 nights in Aug 2024

10/10 Excellent

Beth

Travelled with family
Liked: Staff & service, property conditions & facilities
Clean, nice lobby area. Spacious room. Hotel is at the top of many stairs but worth the climb. Beautiful area with many shops. Staff was fantastic and very accommodating
Stayed 3 nights in Aug 2024

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was excellent the location is great with the street of 7 lambs beautiful and at our doorstep. Lovely rooms and property . Staff was friendly and excellent especially Javier at the front desk . He was so helpful with our check in and tours . Also set up transportation for us he was absolutely the best. The rooms are clean great bedding and the showers nice and hot . I will always stay here again in Cusco . Location is within walking to shops cafes restaurants and plaza de Armas. Beautiful and safe . Wonderful experience!
Stayed 3 nights in Aug 2024

8/10 Good

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No parking
Stayed 3 nights in Aug 2024

8/10 Good

Micaela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pretty hotel with comfortable beds and friendly staff. We had the suite with city view and it had panoramic windows, super pretty. If you’re not used to the altitude it can be difficult walking back up the hill from the Plaza de Armas. The only reason I couldn’t give five stars is that I left my AirPods there, and the staff said they weren’t there but on the findmy app they literally are so 😐
Stayed 3 nights in May 2024

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mayu Boutique Hotel offered us an exceptional experience during our stay. The room we were allocated was not only spacious but also boasted an impressive view of the city. Each morning, we were greeted with a great breakfast selection that catered to a variety of tastes and dietary needs. The staff at the hotel were consistently kind, helpful, and eager to offer assistance and guidance whenever needed. Based on our wonderful experience, we highly recommend Mayu Boutique Hotel for its excellent value and top-notch service.
Stayed 3 nights in Jan 2024

2/10 Terrible

Sarah, Los Angeles

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
I had just arrived exhausted from 7 days of backpacking on the Inca trail only to find that our room we had reserved was no longer available even though we had confirmed it only a couple days before then. They had to separate us into 2 separate rooms. There were no towels in the room. It was not the cleanest. I found hair on the linens. There was a lot of miscommunication among staff and I had to explain the situation of them giving our room away to 3 different front desk clerks. On the second day, I was in my room getting ready to leave when a strange man unlocked the door and barged in. He said he worked there and didn’t know anyone was staying in that room. Again…lack of communication among staff leading to unacceptable behavior. And lastly, this hotel is located at the top of 4 flights of stairs which is not shown in any descriptions. I had just climbed thousand of stairs while hiking 7 days on the Inca trail so this is the last thing I wanted to do upon arriving exhausted to the hotel. I would never stay here again nor would I ever recommend this place.
Stayed 2 nights in Jul 2022

4/10 Poor

Alyssia

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Find Another Place to Stay

I have so many issues with this hotel. First, the stairs!!! There are so many stairs to get to the hotel in the first place. Do not stay here if you have any luggage or you are not acclimated to the altitude. Second, it wasn’t clean. There were hairs all over the shower, dirt on the beds, and the sheets cleanliness is in question. Third, they only have one key to your room that you have to leave with them if you are going to be gone for the day. The key ring includes the keys to the locked safe-link box. It is inconvenient and seems a bit dangerous. The hotel does not give you towels or rags unless you ask for them and sometimes they are not clean or available. It is very loud, most nights you can hear loud music or people having in the hallways. One day it sounded like they were renovating the room above me at 10 at night. Finally, they lost our reservation and after some in our group had been hiking in the wilderness for seven days and were very sick, they had to wait for them to fix the situation before we could get into a room.
Stayed 2 nights in Jul 2022

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
You get for what you pay. Pro - we got a suite 2 rooms, 2 full baths to accommodate 5 people. Cons - no heat, no hot water, no phone service, no laundry on premise (the lady would take it to a laundry place but forgot to pick up on time so we were with no clean clothes until the day we were leaving). Breakfast was eatable, simple
Stayed 3 nights in Aug 2019

2/10 Terrible

Verified traveller

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I found hair in my bed sheets, followed by stains on my sheets. Upon entering my room i saw the hardwood on the floor as as well coming apart. With a letter as well mentioning that the sheets are cleaned and changed every 3 days, to my knowledge i believe the sheets re not changed between stays until the 3 days are up. The arrangements of the dining room was uncomfortable and not properly organized as there is not enough space for dining. The food was terrible, cold and te dishes are never cleaned properly, as i took 4 minutes looking for a clean plate to serve the disgusting food in. I would recommend people NOT to stay at this hotel completely disgusting.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right from the moment we landed in Cusco, Mercedes was absolutely a delight. She was very helpful no matter what we needed and the accomodation is absolutely charming. It was a wonderful place to come home to at the end of each day. It's a great location, just a short walk to the historical centre of Cusco. Highly recommended!
Stayed 4 nights in Apr 2019

8/10 Good

Ekaterina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hostel is very clean and in great condition, a little bit difficult to find as there is no sign on the outside door. Very friendly owner and good location
Stayed 1 night in Jan 2019

10/10 Excellent

Yomara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Shel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Place in Cusco

The hotel was very nice and the room was quite large. Breakfast was great and it is located within 5 blocks of the Plaza de Armas. The only problem was the walk to the Plaza is downhill which means the walk back to the hotel is uphill. The hill was enough of a hindrance that we typically took taxis back to the hotel each night.
Stayed 3 nights in Aug 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

Nice place but no heater

Hotel staff were great room was clean. Only problem I had was that Cusco gets very cold and we had no kind if heat
Stayed 2 nights in Jul 2018

10/10 Excellent

Kayla, Finger Lakes, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice and clean hotel.

The hotel is very nice, clean and safe. It is a little far from the center of town and up a large hill; however, this meant that we weren't worries about noise. The only noise is the occasional dog in the street. The staff were amazing and friendly. They do speak English and are happy to help you arrange transportation or give advice about booking tours. Breakfast was also delicious. I would definitely stay here again.
Stayed 2 nights in Jun 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay

Would not recommend! Short staffed, extremely cold rooms and would not leave heater on, cold shower as water heater seized and no working tv. Breakfast was poor as no service and condition of kitchen and storage and recycling of food was dismal.
Stayed 3 nights in Jun 2018

10/10 Excellent

Eric, Detroit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

This hotel was a great choice for the price. It’s about a ten minute walk from the plaza de armas, so the neighborhood is a lot quieter. It’s on top of one of the hills and the views are incredible. Hotel staff was also always extremely helpful. My friend and I left for a 5 day trek and the hotel kept our extra luggage locked up during our stay. When we returned, our luggage was already in our room. Also, breakfast is basic but adequate. One of the hotel staff stayed in the room during breakfast and was available to make coffee and eggs or answer any questions. I highly recommend staying here.
Stayed 4 nights in Jun 2018

8/10 Good

Phuc

Liked: Cleanliness, staff & service

Cusco

very cold at night, they have 3 layers of blanket and heater doesnt really do much. getting to the hotel is a lot of stairs, also no elevator at the hotel. the hotel is on a hill. relatively clean and a good price
Stayed 2 nights in May 2018

6/10 Okay

Sydney

Liked: Cleanliness, staff & service

Location misleading...

Overall our stay here was perfectly good. The staff were attentive and the hotel even arranged an early morning pick up for free from the bus stop. It was also very clean. Unfortunately, it was advertised that the hotel was right on the Plaza de Armas, however it was actually quite a climb up the hill (it was only accessible by stairs, not car). It was quite a distance from the square.
Stayed 2 nights in Apr 2018

6/10 Okay

Lorrayne

Stayed 2 nights in Jan 2025

10/10 Excellent

Adolfo

Un hotel muy acogedor y cálido, las personas del hotel muy amables y atentos a solucionar cualquier problema, me gustó mucho
Stayed 2 nights in Sep 2024

8/10 Good

Valter

Liked: Cleanliness, staff & service
Stayed 9 nights in Aug 2024

10/10 Excellent

Jeanette

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonita, buena atencion todo limpio organizado, siempre tienen un empleado disponible para ayudar.
Stayed 4 nights in Mar 2024