Union Hotel Cusco

3.5 star property

Room options

View all photos for Economy Double Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Economy Double Room

8.8 out of 10
Excellent
(16 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Triple Room, 3 Single Beds

Traditional Triple Room, 3 Single Beds

Traditional Triple Room, 3 Single Beds

9.8 out of 10
Exceptional
(7 reviews)
  • 28 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Traditional Double Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Traditional Double Room

10.0 out of 10
Exceptional
(6 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

9.4 out of 10
Exceptional
(10 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Classic Twin Room

9.8 out of 10
Exceptional
(7 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Traditional Twin Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Traditional Twin Room

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Traditional Quadruple Room

Traditional Quadruple Room

Traditional Quadruple Room

8.6 out of 10
Excellent
(4 reviews)
  • 32 sq m
  • Sleeps 4
  • 4 Single Beds

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About the area

Cusco

A stay at Union Hotel Cusco places you in the heart of Cusco, within a 10-minute walk of Plaza de Armas and San Pedro Church. .This boutique hotel is 0.1 mi (0.2 km) from San Pedro Market and 0.1 mi (0.2 km) from Iglesia y Convento de Santa Clara.

What's nearby

  • San Pedro Market - 2 min walk - 0.2 km
  • San Pedro Church - 2 min walk - 0.2 km
  • Plaza de Armas - 8 min walk - 0.7 km
  • Cusco Cathedral - 10 min walk - 0.9 km
  • Coricancha - 13 min walk - 1.2 km

Getting around

  • San Pedro Station - 4 min walk
  • Alejandro Velasco Astete Intl. Airport (CUZ) - 15 min drive

Restaurants

  • ‪Sección de jugos - ‬2 min walk
  • ‪Yokomo Restaurant Cusco - ‬6 min walk
  • ‪Desayunos “El Sano Vivir” - ‬3 min walk
  • ‪Vegan Point - ‬3 min walk
  • ‪El Mordisc'o Restaurant - ‬5 min walk

About this property

Union Hotel Cusco

Boutique hotel with free breakfast, 8-minute walk to Plaza de Armas
Union Hotel Cusco offers 43 accommodations with hair dryers and complimentary toiletries. Accommodations offer separate sitting areas. 40-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Stay in one of 43 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as desks and separate sitting areas.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this Colonial hotel include an arcade/game room and tour/ticket assistance.
Take advantage of the hotel's room service. A complimentary local cuisine breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. A shuttle from the airport to the hotel is complimentary (available on request).
A complimentary local cuisine breakfast is served each morning between 6:00 AM and 9:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free airport pick-up shuttle from 6:00 AM to 10:00 PM at scheduled times and on request

Food and drink

  • Free local cuisine breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • Children's games
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • 2 buildings
  • 3 floors
  • Built in 2015
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Room service
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Property Registration Number 20526897839

We should mention

This property does not have elevators
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not permitted at this property

Property is also known as

Esplendor Hotel Cusco
Esplendor Cusco
Esplendor Hotel
Esplendor
Union Hotel Cusco Hotel
Union Hotel Cusco Cusco
Union Hotel Cusco Hotel Cusco

Union Hotel Cusco Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 692 out of 1001 reviews
Rating 8 - Good. 198 out of 1001 reviews
Rating 6 - Okay. 62 out of 1001 reviews
Rating 4 - Poor. 32 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Laura

Stayed 3 nights in Oct 2025

10/10 Excellent

Elena

Stayed 3 nights in Oct 2025

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Union Hotel was great! The hotel is one block away from San Pedro Market and San Pedro station as well as a 10 mins walk from the Plaza de Armas. Its a great place to be to in Cusco of you prefer to be a bit away from the hustle and bustle of the City. They also have a cute patio with events most days of the week. A plus is that you can order a car from the airport and back. The rooms are cute and spacious. The beds pretty standard but not over the top. I didn't know I needed a rainfall shower but that was a nice surprise. Anyway stay here! The staff, including Juan, Abelina, and Daniella, are nice and very accommodating whether English or Spanish speaking 💜
Stayed 2 nights in Oct 2025

10/10 Excellent

Ashish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating and helpful, the hotel itself has a very nice vibe
Stayed 1 night in Oct 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful, just a little noisy at night.
Stayed 5 nights in Sep 2025

10/10 Excellent

Douglas, Maple Valley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all around. Staff was amazing. Breakfast was incredible. Highly recommend.
Stayed 1 night in Oct 2025

8/10 Good

Jozef, Lake Barrington

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathrooms smells horrible that only one what we did not like it
Stayed 2 nights in Oct 2025

10/10 Excellent

Shelley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel!! Friendly staff, very clean, adorable alpaca, Kiki!! Close to everything. We walked everywhere!!
Stayed 5 nights in Oct 2025

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were here twice in a week (before and after Mach Picchu) and they made us feel like royalty! Jennifer was soooo helpful in every way and we couldn’t get enough of Kiki the alpaca. The entire staff was so attentive. The restaurant was wonderful for dinner as well! Thanks!
Beautiful Cusco (on our walk back to Hotel Union).
Stayed 1 night in Oct 2025

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice! The staff was so helpful and attentive! Jennifer at the front desk was great and you have to meet Kiki the alpaca who is resident in the courtyard. Highly recommend this beautiful property for a few days to enjoy Cusco!
Plaza de Arma
Kiki
Stayed 1 night in Oct 2025

6/10 Okay

Sasan

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Location was good, staff were friendly, place was somewhat clean, the yard was cozy and had a good vibe..but our room was so small and it was next to the stairs, so every time someone used the stairs, we would hear a loud noise which woke us up multiple times.
Stayed 1 night in Oct 2025

8/10 Good

Juan Hernán

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La comida fria
Stayed 2 nights in Oct 2025

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaintest little space with resident llama! Warm and easy welcome, great courtyard and super friendly staff. The restaurant and breakfast were fantastic and the bed and room were comfortable. We had a refrigerator and great water pressure in the shower! Very quaint, well appointed, comfortable and friendly place that we would be happy to recommend to other travelers.
Stayed 2 nights in Oct 2025

8/10 Good

Raheli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grear place
Stayed 2 nights in Oct 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Kiki
Stayed 1 night in Oct 2025

10/10 Excellent

Gizem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was probably the best hotel I’ve ever been to. Professional, clean, kind
Stayed 2 nights in Oct 2025

10/10 Excellent

Raheli

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Stayed 1 night in Oct 2025

10/10 Excellent

Mayra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean,comfortable bed and I love baby alpaca name Kiki
Kiki. 🥰
Stayed 6 nights in Jul 2025

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All
Stayed 1 night in Sep 2025

10/10 Excellent

Charles, Wakefield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really lovely and helped with all our needs. The pet alpaca was very cuite and made eating food in the resteraunt a treat when you can see him :)
Stayed 5 nights in Sep 2025

10/10 Excellent

DARREN, Waterloo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at Union Hotel! From the moment we arrived, Jennifer at the front desk was so welcoming and helpful, making check-in smooth and pleasant. At the restaurant, Katherine and Annabelle went above and beyond with their friendly service and attention to detail, which made breakfast each morning a real highlight. The hotel’s location couldn’t be better—close to everything—and we really appreciated how they take care of the little details that make a stay comfortable and stress-free. The breakfast was delicious with plenty of choices to start the day right. Overall, Union Hotel has a fantastic team and atmosphere, and we’d happily stay here again! It definitely deserves 4 stars and up
Stayed 1 night in Sep 2025

10/10 Excellent

JESSICA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great.
Stayed 2 nights in Sep 2025

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful entry to hotel with open courtyard. Great dining area and a very accommodating and kind staff! Bed was okay and room was spacious. Could hear lots of talking in the morning from tour group but they probably had an early tour. Very good breakfast buffet. Close to the market for shopping. Thank you.
Stayed 1 night in Sep 2025

4/10 Poor

Richelle

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The hotel itself is cute and charming, with nice décor and thoughtful amenities, but unfortunately, my overall experience wasn’t great. A few days before my check-in, I requested an airport pickup and provided my full flight details well in advance. However, the reception insisted that my flight was going elsewhere and not to Cusco, so they didn’t arrange the pickup. We ended up having to find our own transportation upon arrival. Additionally, the water shut off in the middle of my shower, which was quite frustrating. While the room setup and amenities were nice, the lack of helpfulness from the reception and the service issues made the stay less enjoyable. I personally wouldn’t stay here again and would choose another hotel next time I visit Cusco.
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025