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Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG

Exterior
Front of property
Property entrance
Free daily continental breakfast
Lobby lounge

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View map
11331 West Kingsley Road, Dallas, TX, 75238
  • Place, Regal UA Galaxy - Dallas
    ‪1 min drive‬
  • Place, Galleria Dallas
    ‪8 min drive‬
  • Place, American Airlines Center
    ‪17 min drive‬
  • Airport, Dallas, TX (DAL-Love Field)
    ‪21 min drive‬

Room options

View all photos for Standard Room

Room amenity

Standard Room

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(26 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(23 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds

7.2 out of 10
Good
(7 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications)

Room amenity

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby
La Quinta Inn & Suites by Wyndham Dallas Northeast-Arboretum
  • Pool
  • Breakfast included
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  • Parking included
4.4 out of 5, Excellent, 1,000 reviews
The price is NZ$155
includes taxes & fees
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La Quinta Inn & Suites by Wyndham Dallas Northeast-Arboretum

About the area

Dallas

With a stay at Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG in Dallas (Lake Highlands), you'll be within a 15-minute drive of Galleria Dallas and NorthPark Center. .This hotel is 12.1 mi (19.5 km) from American Airlines Center and 12.6 mi (20.3 km) from Kay Bailey Hutchison Convention Center.

What's nearby

  • Regal UA Galaxy - Dallas - 1 min drive - 1.5 km
  • Galleria Dallas - 8 min drive - 18.1 km
  • American Airlines Center - 17 min drive - 32.1 km
  • Kay Bailey Hutchison Convention Center - 17 min drive - 31.3 km
  • Dallas Market Center - 18 min drive - 32.5 km

Getting around

  • LBJ - Skillman Station - 4 min drive
  • Dallas Medical-Market Center Station - 28 min drive
  • Love Field Airport (DAL) - 30 min drive

Restaurants

  • ‪RaceTrac - ‬15 min walk
  • ‪Ojos Locos - ‬13 min walk
  • ‪Chubby's - ‬3 min drive
  • ‪7-Eleven - ‬3 min drive
  • ‪Sonic Drive-In - ‬3 min drive

About this property

Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG

Hotel in Dallas with an indoor pool and free breakfast
Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG offers 90 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions are featured in guestrooms. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Dallas hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 90 air-conditioned rooms featuring refrigerators and microwaves. 40-inch flat-screen televisions with premium TV channels provide entertainment, while complimentary wired internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a fitness center. This hotel also features complimentary wireless internet access and a banquet hall.
A complimentary continental breakfast is served daily.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary continental breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 7 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Self parking fee: USD 7.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Garland SW NE Dallas Area
Holiday Express Garland SW NE Dallas Area
Holiday Express Garland SW
Holiday Inn Express Garland SW NE Dallas Area Hotel
Holiday Inn Express SW Dallas Area Hotel
Holiday Inn Express SW Dallas Area
Holiday Inn Express Dallas Northeast Arboretum Hotel
Holiday Inn Express Arboretum Hotel
Holiday Inn Express Dallas Northeast Arboretum
Express Dallas east Arboretum
Holiday Inn Express Suites Dallas Northeast Arboretum
Holiday Inn Express Suites Dallas Northeast Arboretum by IHG

Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 497 out of 880 reviews
Rating 8 - Good. 182 out of 880 reviews
Rating 6 - Okay. 91 out of 880 reviews
Rating 4 - Poor. 55 out of 880 reviews
Rating 2 - Terrible. 55 out of 880 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It's fine like always
Stayed 2 nights in Oct 2025

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was fine like always
Stayed 2 nights in Oct 2025

8/10 Good

Olaguer

Liked: Cleanliness, staff & service, property conditions & facilities
All around we had a comfortable stay .
Stayed 2 nights in Oct 2025

10/10 Excellent

Mirriah

Travelled with group
Liked: Staff & service, property conditions & facilities
Rooms were nice and clean, staff was friendly and helpful, breakfast was delicious many breakfast options, air conditioning worked very well.
Stayed 1 night in Oct 2025

2/10 Terrible

Jeremiah

Stayed 1 night in Oct 2025

10/10 Excellent

Derek

Stayed 1 night in Oct 2025

6/10 Okay

maileen Miranda

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff are awesome bfast is good but our room needed maintenance. Cracked all over the shower, stained carpet and the room smelled a bit...
Stayed 2 nights in Oct 2025

10/10 Excellent

Elva

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were great
Stayed 2 nights in Oct 2025

10/10 Excellent

Luis

Stayed 6 nights in Oct 2025

10/10 Excellent

Brett

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Pablo

Stayed 1 night in Oct 2025

6/10 Okay

Christopher, Austin

Stayed 1 night in Sep 2025

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Brock

Stayed 7 nights in Sep 2025

10/10 Excellent

Gisela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Stayed 2 nights in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Have been three times before. Hotel itself is clean and staff wonderful, but area around hotel continues to be a mess with construction and inconvenient entrance. Close to my son’s home and will continue to stay at this property
Stayed 3 nights in Sep 2025

8/10 Good

Conrad, Jackson

Stayed 4 nights in Sep 2025

8/10 Good

Jeff

Liked: Staff & service
The staff was very friendly.
Stayed 1 night in Sep 2025

8/10 Good

Carl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice property. Good value.
Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
hbj
Stayed 1 night in Sep 2025

6/10 Okay

sun

Stayed 1 night in Sep 2025

8/10 Good

Kara

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Great breakfast but poorly maintained rooms

This hotel is very odd. It's like it can't decide if it's really nice or really janky. The breakfast is excellent, but then the rooms are not maintained well at all. The customer service was excellent, though. Our first room was so bad that we asked for a new room, which they gave us with zero issue. (The carpet was soaked from the AC leaking, the bathroom faucet had no hot water, and the smoke detector was covered with a plastic bag). The second room was much better but still had issues (a bathroom door that wouldn't shut all the way and major stains on carpet)
Stayed 3 nights in Sep 2025

10/10 Excellent

Lisa

Stayed 1 night in Sep 2025

10/10 Excellent

Jada

Stayed 1 night in Aug 2025