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Hyatt Place Dallas/Grapevine

3.0 star property

Photo gallery for Hyatt Place Dallas/Grapevine

Free daily continental breakfast
Premium bedding, down duvets, desk, laptop workspace
Outdoor pool
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Pet-friendly
  • Housekeeping
  • Free airport shuttle

Explore the area

View map
2220 W Grapevine Mills Cir, Grapevine, TX, 76051
  • Place, LEGOLAND® Discovery Center
    ‪10 min walk‬
  • Place, Grapevine Mills Mall
    ‪12 min walk‬
  • Place, Grapevine Lake
    ‪15 min walk‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 2 Double Beds

Premium bedding, down duvets, desk, laptop workspace

Room, 2 Double Beds

9.0 out of 10
Wonderful
(129 reviews)
  • 35 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, desk, laptop workspace

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(109 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, down duvets, desk, laptop workspace

Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(17 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (High Floor)

Premium bedding, down duvets, desk, laptop workspace

Room, 2 Double Beds (High Floor)

9.0 out of 10
Wonderful
(25 reviews)
  • 35 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down duvets, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(12 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible

Premium bedding, down duvets, desk, laptop workspace

Room, Accessible

8.4 out of 10
Very good
(7 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Grapevine

With a stay at Hyatt Place Dallas/Grapevine in Grapevine, you'll be a 2-minute drive from Grapevine Mills Mall and 5 minutes from Gaylord Texan Convention Center. .This hotel is 9.4 mi (15.1 km) from Irving Convention Center and 0.5 mi (0.8 km) from SEA LIFE Grapevine Aquarium.

What's nearby

  • LEGOLAND® Discovery Center - 10 min walk - 0.9 km
  • Grapevine Mills Mall - 12 min walk - 1.0 km
  • SEA LIFE Grapevine Aquarium - 12 min walk - 1.0 km
  • Meow Wolf Grapevine - 13 min walk - 1.2 km
  • Grapevine Lake - 15 min walk - 1.3 km

Getting around

  • A22-A39 Gates Station - 7 min drive
  • Centreport Station - 16 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 7 min drive

Restaurants

  • ‪Rainforest Cafe - ‬12 min walk
  • ‪Chili's Grill & Bar - ‬14 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Sbarro - ‬8 min walk
  • ‪Chick-fil-A - ‬8 min walk

About this property

Hyatt Place Dallas/Grapevine

Hotel with free breakfast, near Grapevine Mills Mall
Hyatt Place Dallas/Grapevine offers 125 accommodations with MP3 docking stations and DVD players. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 125 guestrooms featuring refrigerators and MP3 docking stations. Your bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, while 42-inch flat-screen televisions with satellite programming provide entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area. Guests can catch a ride on the complimentary shuttle, which operates within 3 mi.
Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available on request).
A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5:00 AM to 11:00 PM at scheduled times and on request
  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Free area shuttle
  • Free rollaway/extra bed
  • In-room cot
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • DVD player
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Dallas/Grapevine
Hyatt Place Hotel Dallas/Grapevine
Hyatt Place Dallas/Grapevine Hotel Grapevine
Hyatt Place Grapevine
Hyatt Place Dallas/Grapevine Hotel
Hyatt Place Dallas/Grapevine Grapevine
Hyatt Place Dallas Grapevine
Grapevine Amerisuites
Hyatt Place Dallas/Grapevine Hotel
Hyatt Place Dallas/Grapevine Grapevine
Hyatt Place Dallas/Grapevine Hotel Grapevine

Hyatt Place Dallas/Grapevine Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 685 out of 1240 reviews
Rating 8 - Good. 287 out of 1240 reviews
Rating 6 - Okay. 166 out of 1240 reviews
Rating 4 - Poor. 56 out of 1240 reviews
Rating 2 - Terrible. 46 out of 1240 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lynda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business

Very nice room. Hotel was close to our conference, so that was helpful. Nice hotel. Wish it had a hot tub, as we will be that way again next year. Bed was firm, but I was at least able to get some sleep.
Stayed 4 nights in Aug 2025

8/10 Good

OSCAR

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good staff
Stayed 3 nights in Sep 2025

6/10 Okay

Angela

Disliked: Cleanliness, property conditions & facilities
It was a quick stay. I e machine were broken. The carpet was damp in our room. The ac wasn’t as cold as it should have been. Woke up at 3 am sweating to death. The shower was Luke warm and very low pressure. The girl who checked us out in the morning I had to wake up. She was sleeping at the desk. I wouldn’t recommend staying here. There are other that are close by that are better choices.
Stayed 1 night in Sep 2025

4/10 Poor

Ann

Travelled with group
Disliked: Property conditions & facilities, room comfort

Perry was Wonderful; Our Room was NOT

My husband and I as well as two other couples stated that the hotel for the wine fest in Grapevine. This location was chosen due to his proximity to the festivities. Upon arrival, I was greeted by Perry, who was very informative and was great.. when I went to my room I was not pleased with the condition of the carpet, which had several spots all over it as well as the bathroom, the ceiling and the noise associated with my AC unit. Also, my remote control did not have any batteries in it? I had to call downstairs and was told that no one could bring them up because they were the only person on duty but when I called, no one answered I had to call the one 800 number in order to get in contact with someone at the front desk overall the room was not in the best conditions for occupancy. I felt like it had not been cleaned, and that there were maintenance issues that could have been addressed more readily for the state of the room. I was not pleased and will not stay at this location again. There was another young lady at the front desk, mid day Saturday and early night who would not greet us when we walked in and was very dry when we would ask for assistance definitely some more customer service training needed for her.
Wall near AC
Red stains on the ceiling
This is the light fixture in the bathroom. Not finished. Debris from the ceiling visible and probably in the air
Stained floor
Stayed 2 nights in Sep 2025

10/10 Excellent

Robyn

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff at Hyatt Place is phenomenal! They are so friendly and welcoming!
Stayed 5 nights in Sep 2025

10/10 Excellent

Jennie

Liked: Amenities
The front desk and management staff are very good - only one staff member was average. They overall were so helpful and cheerful too. The pool was a great way to cool off in this Dallas heat and the room was cool and quiet - no plane noise whatsoever. Desk area and lounge area are really great extra benefits. As is the shuttle bus. Thanks for everything.
Stayed 1 night in Sep 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Triple check your room accommodations beforehand!

We ordered a double bed room and even called on the phone and confirmed about a week beforehand and they gave our room away. We had myself, my husband and my daughter squeezed into a king bed. Although they did upgrade our room when they saw what they did, it still made our stay uncomfortable. Service desk guy was nice and gave my daughter complimentary candy to try and make up for it. I get it, he tried because he felt bad. Just wish there was a better system in place to prevent this from happening.
Stayed 1 night in Sep 2025

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to Dfw. Great breakfast. Free parking. Reasonable rates
Stayed 2 nights in Aug 2025

8/10 Good

Jayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bath had a bit of a rust stain in the bottom although it seemed clean it was a bit unsightly.
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Stayed 1 night in Jun 2025

10/10 Excellent

Riley

Stayed 1 night in Sep 2025

10/10 Excellent

Darius

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, clean hotel and convenient.
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Margarita

Stayed 1 night in Aug 2025

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Adolfo

Travelled with family
Liked: Staff & service
Bedding needs change and towels too
Stayed 1 night in Aug 2025

6/10 Okay

sasikumar

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Regret to inform that my experience did not meet expectations.I encountered rude and unprofessional behaviour from a hotel staff at checking.Instead of receiving courteous assistance, I was spoken to unhelpful and dismissive manner. I was highly disappointed to find that the airport shuttle pickup which is included in the booking was not provided. It caused considerable inconvenience as I had to arrange uber of my own at 11 PM adding both stress and additional expenses to my journey. The staff answered the phone was not respectful and asked me to find uber or lift of my own as they dont provide airport picket in the night. I hope you will take immediate steps to train staff to ensure polite and professional behavior towards all guests. and provide accurate information regarding the availability of airport pickup. This being said I would also like to acknowledge the respectful and courteous service I received from the staff at checkout, which was very polite and much appreciated.
Stayed 1 night in Aug 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed being able to take long walks around the area, and to be able to walk to the mall. Staff were all very kind and thoughtful.
Stayed 5 nights in Aug 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Jelana, South Bend

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff , convenient to the airport
Stayed 3 nights in Aug 2025

8/10 Good

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfy room
Stayed 2 nights in Aug 2025

6/10 Okay

Chris

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Could be better.

Let's get it out of the way, our stay was not terrible, just your typical 2 night weekend stay with the family. Hotels are plentiful and even within the same brand hotels are different. But little things would probably have us look elsewhere, room refrigerator didn't work, personally me and the wife have back pain issues and the bed mattress was too firm for us, and low water pressure for the shower.
Stayed 2 nights in Aug 2025

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and customer service is great.
Stayed 2 nights in Aug 2025

10/10 Excellent

Brentley

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025