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Sonesta ES Suites Dallas Richardson

3.0 star property

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Free daily buffet breakfast
Exterior
Full-sized fridge, microwave, stovetop, coffee/tea maker
Individually decorated, individually furnished, desk, laptop workspace
Individually decorated, individually furnished, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
1040 Waterwood Dr, Richardson, TX, 75082
  • Place, Eisemann Center for the Performing Arts
    ‪7 min walk‬
  • Place, AMF Richardson Lanes
    ‪12 min walk‬
  • Place, Methodist Hospital Campus for Continuing Care
    ‪2 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪23 min drive‬

Room options

Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

8.8 out of 10
Excellent
(20 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible (Mobility Roll in Shower Two Bedrooms)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

9.0 out of 10
Wonderful
(64 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower)

7.6 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, Multiple Beds (Two Bedroom)

9.4 out of 10
Exceptional
(23 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Richardson

When you stay at Sonesta ES Suites Dallas Richardson in Richardson, you'll be in the business district, within a 15-minute drive of Galleria Dallas and University of Texas at Dallas. .This hotel is 7.7 mi (12.4 km) from Baylor Scott & White The Heart Hospital and 9.4 mi (15.2 km) from NorthPark Center.

What's nearby

  • Eisemann Center for the Performing Arts - 7 min walk - 0.6 km
  • AMF Richardson Lanes - 12 min walk - 1.0 km
  • Methodist Hospital Campus for Continuing Care - 2 min drive - 2.6 km
  • Galleria Dallas - 8 min drive - 16.6 km
  • American Airlines Center - 17 min drive - 30.9 km

Getting around

  • Galatyn Park Station - 10 min walk
  • Dallas Union Station - 18 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 36 min drive

Restaurants

  • ‪Panera Bread - ‬14 min walk
  • ‪Taqueria & Tamaleria Nuevo Leon - ‬18 min walk
  • ‪Hat Creek Burger Company - ‬2 min drive
  • ‪Wendy's - ‬9 min walk
  • ‪Ali Baba Mediterranean Grill - ‬2 min drive

About this property

Sonesta ES Suites Dallas Richardson

Sonesta ES Suites Dallas Richardson offers 120 accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. 42-inch flat-screen televisions come with premium satellite channels and Netflix. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers.

This Richardson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 120 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. 42-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and separate sitting areas.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a picnic area.
A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Richardson? This hotel has 286 square feet (27 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Basketball
  • Outdoor pool

Family friendly

  • Dining table
  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 286 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Restaurant dining guides
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 162.50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 162.50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from March 18 to October 01
Alcohol is not served at this property

Property is also known as

Marriott Residence Inn Richardson
Residence Inn Dallas Richardson
Residence Inn Marriott Dallas Aparthotel Richardson
Residence Inn Marriott Dallas Richardson
Residence Inn Marriott Richardson
Residence Inn Richardson
Residence Inn Richardson Dallas
Richardson Residence Inn
Residence Inn Marriott Dallas Richardson Aparthotel
Resince riott Dallas Richards
Sonesta ES Suites Dallas Richardson Hotel
Residence Inn by Marriott Dallas Richardson
Sonesta ES Suites Dallas Richardson Richardson
Sonesta ES Suites Dallas Richardson Hotel Richardson

Sonesta ES Suites Dallas Richardson Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 508 out of 910 reviews
Rating 8 - Good. 204 out of 910 reviews
Rating 6 - Okay. 91 out of 910 reviews
Rating 4 - Poor. 47 out of 910 reviews
Rating 2 - Terrible. 60 out of 910 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2025

10/10 Excellent

Ashlyn

Liked: Cleanliness, staff & service, amenities
The room was very spacious and clean. It wasn’t noisy and the front desk clerks were very nice and explained eveeything nicely. I would definitely come back to stay!
Stayed 1 night in Dec 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All wss good except the breakfast. Milk spoiled. Only regular coffee no decaf. No ice. Eggs so-so. Skipped breakfast after first morning.
Stayed 4 nights in Dec 2025

10/10 Excellent

ana rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean from and amenities were great!
Stayed 4 nights in Dec 2025

6/10 Okay

Corbin

Business traveller, Travelled with family
Tv didn’t work and water pressure to toilets was horrible
Stayed 5 nights in Dec 2025

10/10 Excellent

Joy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very spacious room. Kitchenette has everything we would need for a longer stay (stove, refrigerator, pots and pans, and plates and cutlery, even a can opener!) and everything is very clean. Friendly desk clerk, easy parking, very quiet.
Stayed 1 night in Dec 2025

10/10 Excellent

Andrella

Stayed 1 night in Dec 2025

10/10 Excellent

Darlena, Squaw Valley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check in was quick and easy. The room was clean and had everything we needed. Would stay again.
Stayed 2 nights in Dec 2025

8/10 Good

Purushotham

Liked: Staff & service, amenities
spotless
Stayed 1 night in Dec 2025

10/10 Excellent

Jessie

Stayed 2 nights in Nov 2025

10/10 Excellent

DeBossha

Stayed 2 nights in Dec 2025

4/10 Poor

KAROL

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The suite was nice, but the jerk that was at the front desk hung up on us when we called about the elevator not working. So we called Corporate. They told us to go to the front desk and ask for the manager, no manager available, this is a Saturday, we asked for the managers number, but he said we couldn't call her. So we picked up the business card from the desk for the jerks boss. She was basically rude also, but did tell us to call Expedia and Corporate again. They finally decided to give us a refund for that night. We also went down to the front desk to talk to jerk again to tell him that we couldn't get our door open because a screw was loose and jammed side ways which made it hard to open, once again this man was such a jerk, said he would put in a work order. They showed up Sunday when we were checking out to fix it. They need to fire that man that is the only one left to run their hotel, that is not even a manager, just a front desk check in clerk, won't ever stay at a Sonesta again.
Stayed 2 nights in Dec 2025

2/10 Terrible

Ken

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel did not honor my reservation from Expedia and forced my underage kids to stay in a room by themselves. I ordered a 2br suite, when we arrive they said they over booked and didn’t have the 2br available. They made us get two separate rooms which was not close to each other so my kids had to sleep down the hall in a separate room. The manager Dj and the assistant manager was rude and didn’t care about their mistake. I asked the assistant manager for help and she was rude and said deal with it. I would not recommend this property because they do not honor Expedia reservation. They make up they own rooms based on the availability not the reservation
Stayed 1 night in Dec 2025

8/10 Good

Nadia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean big size room, front desk staff is helpful and friendly, the whole stay was clean and relaxing
Stayed 5 nights in Nov 2025

10/10 Excellent

Joey

Travelled with family
Liked: Cleanliness, staff & service, amenities
The clean room and how helpful the the front desk was. Check in and check out was very easy.
Stayed 3 nights in Nov 2025

10/10 Excellent

Grayson

Stayed 3 nights in Nov 2025

10/10 Excellent

sally

Travelled with family
clean, clean. kitchen well stocked. great location. wish you had carts for luggage, in and out. definitely will stay again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Joey

Stayed 1 night in Nov 2025

10/10 Excellent

DIRK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean, nice breakfast too
Stayed 5 nights in Nov 2025

10/10 Excellent

Jennifer

Stayed 5 nights in Nov 2025

10/10 Excellent

yingzhen

Liked: Cleanliness, staff & service, property conditions & facilities
well equipment.This place is clean and quiet.I slept really well when i was there.
Stayed 1 night in Nov 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff was amazing
Stayed 1 night in Nov 2025

10/10 Excellent

Mayra

Stayed 1 night in Nov 2025

2/10 Terrible

Lourdes C

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT BOOK HERE. We arrived and as soon as we entered the building there was a horrible stench of raw onion with humidity everywhere. We entered the room and the smell was so intense I went back and asked for a different room. We got moved to a new room but the smell was still there. Every morning we walked out the smell was everywhere. I went with my kids and my deposit was tied up there already so we had to stay but it was so intense I never want to go back. We also went down to have breakfast every day we were there hoping there would be variation of options yet the same thing was served, scrambled eggs, sausage, there was a small section of bagel bread and milk water and juice. That’s it.. been to many other Sonesta hotels with a vast amount of food options during breakfast where they rotate the menu. We also pulled out the couch mattress for my kids to sleep on, only to find brown stains and hair everywhere. The pillows smelled so foul. This place really lacks on cleanliness. I asked the cleaning lady when she would go in to clean and she said she only cleans each room once a week. Truly disappointing, never ever booking here again.
Stayed 3 nights in Nov 2025