Asia winery accommodation

The staff were excellent, the property was very clean. The details in the room could be improved, the shower door had a large gap and the bathroom floor got water puddles each time it was used which meant we had to use our towels to dry the floor, the toilet paper used was not five star quality it was one ply which meant we needed to use much more then if it was a two or three ply. The first night we checked in, the light switch for the bathroom stopped working we turned the light on but could not turn it off, the staff came up quickly and fixed it, however, a hotel at this level should have a system in place to monitor proper functioning of the rooms between guests. These may seem like small things but they are the memories that leave with the guests!

Great staff, gave us free upgrade, arranged kids bed when knowing we are two adults and a kid, and provided kid’s special personal care sets. Amazing view!

From check in to check out, our stay was perfect. The staff are above and beyond attentive, the facilities first class and the rooms perfection. We took the upgrade to a harbour view room which didn’t disappoint. The rooms are spacious, comfortable with the most comfy beds. The bathroom was practical and clean with a wet room as well as bath. Breakfast was wonderful with so much choice and again the staff couldn’t have been more lovely and efficient. Also used the pool and gym - fantastic facilities. Nothing was too much trouble for the staff even allowing us to freshen up in the gym facilities post checkout due to a late flight. The location in TST is so handy for everything. A visit to the hotel Sky bar is a must. I cannot recommend the Sheraton and its team highly enough. I cannot wait to visit again. Thank you to you all!

Convenient location and lovely staff

Very close to MTR.

spa is great. super good value and wonderful staff. The buffet and wine deal is also incredibly good value.