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We always enjoy our stay at the Charleston place. However, it would be much better if there were an ice machine on the floor and we did not have to call for ice to be brought to the room.

We had a great family stay during our trip to Myrtle Beach. The hotel was very family-friendly, and my kids especially enjoyed the pool area. The convenient location near the beach made it easy for us to go back and forth without having to drive or carry everything a long distance. Being so close to both the pool and the ocean was one of the best parts of our stay. The rooms and hotel amenities worked well for our family, and overall, we felt comfortable during our visit. However, there were a couple of areas that could be improved. Seating around the pool was limited, especially during the busier parts of the day, so it was sometimes difficult to find a place to sit while the kids were swimming. The check-in process was also longer than expected, and the check-in office was located across the street from the actual hotel. This was a little inconvenient, especially after traveling with children and luggage. Despite those issues, we enjoyed our stay and would consider returning because of the family-friendly atmosphere, enjoyable pool, and excellent beach access.

Always available and accomodating! Highly recommended! Staff was amazing!

Thank you We had a great stay at the Francis Marion Hotel.

I traveled here over the past weekend, i have a service animal, and the staff was unbelievably helpful in every way, the place was very well maintained. I honestly cannot find anything to be negative about with this place. Even the restaurant on the property was amazing and always gave my service animal water and was very helpful at making him a cheeseburger Without any seasoning. I will 100% return! Even the doorman, every single one of them were amazing. Everybody treated me and my service animals so great, when I stay at places, I clean the room really well. After myself and my service animal, even though they said I did not have to do that. I feel it is something respectful to do. Again, I cannot say enough great things about this. Property and about the staff rvery body was truly amazing and I have traveled all over the entire world, and I was extremely happy with my stay here.