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Four Points Flex by Sheraton Edinburgh

3.0 star property

Photo gallery for Four Points Flex by Sheraton Edinburgh

Standard Studio
Standard Studio
Studio, 1 King Bed
Standard Room, 1 Double Bed
Standard Studio

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

View map
25-33 Shandwick Place, Edinburgh, Scotland, EH2 4RG
  • Edinburgh International Conference Centre
    ‪6 min walk‬
  • Edinburgh Castle
    ‪9 min walk‬
  • Murrayfield Stadium
    ‪3 min drive‬
  • Edinburgh (EDI)
    ‪17 min drive‬

Room options

View all photos for Room, 1 Single Bed

Room, 1 Single Bed

Room, 1 Single Bed

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Studio

Standard Studio

Standard Studio

  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Studio, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Studio, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, 2 Single Beds, Smoking

Family Room, 2 Single Beds, Smoking

Family Room, 2 Single Beds, Smoking

  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Efficient Double

Efficient Double

Efficient Double

  • Sleeps 2
  • 1 Double Bed

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About the area

Edinburgh

Four Points Flex by Sheraton Edinburgh is centrally located in Edinburgh, a 3-minute walk from Princes Street Gardens and 8 minutes by foot from Edinburgh International Conference Centre. .This hotel is 1.1 mi (1.8 km) from St. Giles' Cathedral and 1.3 mi (2 km) from Edinburgh Castle.

What's nearby

  • Princes Street Gardens - 3 min walk - 0.3 km
  • Edinburgh International Conference Centre - 6 min walk - 0.5 km
  • Edinburgh Castle - 9 min walk - 0.8 km
  • Murrayfield Stadium - 3 min drive - 2.9 km
  • Edinburgh Playhouse Theatre - 4 min drive - 2.0 km

Getting around

  • Edinburgh Haymarket Station - 9 min walk
  • Princes Street Tram Stop - 9 min walk
  • Edinburgh Airport (EDI) - 31 min drive

Restaurants

  • ‪Johnnie Walker Princes Street - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪The Grosvenor - ‬1 min walk
  • ‪The Court - ‬2 min walk
  • ‪ASK Italian - ‬1 min walk

About this property

Four Points Flex by Sheraton Edinburgh

Hotel with a 24-hour front desk, a quick walk to Princes Street Gardens
Four Points Flex by Sheraton Edinburgh offers 72 accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Edinburgh hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Stay in one of 72 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking; discounts available

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift (81 centimetre wide door)

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Cityroomz
Cityroomz Edinburgh
Cityroomz Hotel
Cityroomz Hotel Edinburgh
Edinburgh Cityroomz
Cityroomz Edinburgh Scotland
Cityroomz Edinburgh Hotel
Cityroomz Edinburgh Hotel
Cityroomz Edinburgh Edinburgh
Cityroomz Edinburgh Hotel Edinburgh

Reviews

Four Points Flex by Sheraton Edinburgh Reviews

8.0

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 398 out of 1007 reviews
Rating 8 - Good. 345 out of 1007 reviews
Rating 6 - Okay. 162 out of 1007 reviews
Rating 4 - Poor. 69 out of 1007 reviews
Rating 2 - Terrible. 33 out of 1007 reviews

Reviews

6/10 Okay

Mohammad Javed

Liked: Staff & service
The location is very good but the property was just ok. Staff were good and prompt and when we faced some Issues they immediately looked into it and rectified. We just didn’t like the bed size, they say it’s super king size but it is actually lesser than queen sized bed.
Stayed 4 nights in Jun 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Ziqian

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Room looks nothing like pictures and we’re not comfortable
Stayed 1 night in Jun 2025

10/10 Excellent

Kay

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Susan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had a lot of questions about getting around. The people at the front desk were so very helpful. They made you feel like they were more than ready to help and had answers that were quite helpful. Some staff at other hotels make you feel like they are too busy to help with directions so I really appreciated them. The bus stop being right outside made getting to the airport so easy too. I didn’t find it was noisy when we went to bed at a reasonable time either.
Stayed 2 nights in Jun 2025

10/10 Excellent

Christy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel
Stayed 1 night in Jun 2025

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Good hotel, needs food options like a cafe or a grab and go. Room was stuffy but we were given a fan. Parking was a bit far, had to drag suitcases up a hill.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Note for Americans: double room means larger bed, not two beds! Very courteous front desk staff. Hot water was strong and reliable - essential for chilly Edinburgh!
Stayed 2 nights in Jun 2025

8/10 Good

ABEL

Travelled with family
Liked: Cleanliness
We were out of hot water for a day during our four nights stay
Stayed 4 nights in Jun 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, central location and helpful staff. Only drawback is that it is located on bus and tram only street.
Stayed 1 night in Jun 2025

4/10 Poor

elaine

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
On arrival we were informed that our room had been downgraded but the price of the room was not. We still paid the original price for a family room when we were placed double. Also the bed was unmade on arrival. The staff were friendly but not communicative, told us to sit down and wait for the room to be checked then asked why we were in the lobby waiting 10 minutes later, we were never told the room was ready. Cancellation and change policy is unfair, due to a personal situation out of our control we tried to cancel this room 5 months before the booking and were not allowed. Which forced us to use the booking or lose all our money. We've been previously and had no hassle so this was a disappointing experience. Overall the stay was adequate but would not reccomend.
Stayed 1 night in Jun 2025

8/10 Good

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Halie

Stayed 2 nights in Jun 2025

10/10 Excellent

Harrison

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jun 2025

8/10 Good

anna

Liked: Cleanliness, amenities, property conditions & facilities
Great location, very friendly and helpful staff. Basic room amenities but everything you need including hairdryer, iron , TV etc. Oddly, no telephone which would have been handy for local calls if needed, but wifi was available and easily accessible. The only downside was, if you had mobility issues, the bathroom was very small and cramped especially the shower. But I managed okay. I would recommend and also stay here again.
Stayed 4 nights in Jun 2025

10/10 Excellent

Norman

Liked: Cleanliness, property conditions & facilities
Friendly staff, great location and clean (looks recently renovated).
Stayed 7 nights in May 2025

10/10 Excellent

John

Stayed 2 nights in Jun 2025

10/10 Excellent

Lorna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Neal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Freshly renovated hotel in a very convenient location
Stayed 3 nights in May 2025

6/10 Okay

Nick

Liked: Cleanliness
Disliked: Amenities
It ws a simple property that had the basic amenities. There was some issues with plumbing as the water kept splattering out of the sink.
Stayed 5 nights in May 2025

8/10 Good

Catherine

Stayed 2 nights in Jun 2025

6/10 Okay

Luke

Business traveller
Liked: Room comfort
Disliked: Cleanliness
Stayed 2 nights in May 2025

8/10 Good

Jennifer

Travelled with group
Liked: Cleanliness, property conditions & facilities
Easy to deal with staff and 24 hour desk.
Stayed 3 nights in May 2025

8/10 Good

KRISTINA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was very hot in the room and window only opens slightly
Stayed 2 nights in May 2025