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HI Express El Paso Downtown by IHG

2.5 star property

Photo gallery for HI Express El Paso Downtown by IHG

Property amenity
Exterior
Exterior
Free daily buffet breakfast
Desk, iron/ironing board, free cots/infant beds, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

View map
409 E Missouri Ave, El Paso, TX, 79901
  • University of Texas at El Paso
    ‪17 min walk‬
  • Don Haskins Center
    ‪2 min drive‬
  • Sun Bowl Stadium
    ‪3 min drive‬
  • El Paso, TX (ELP-El Paso Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room

8.8 out of 10
Excellent
(24 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds (Extra Floor Space)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds (Extra Floor Space)

7.4 out of 10
Good
(9 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(6 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(36 reviews)
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed

8.4 out of 10
Very good
(32 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

El Paso

With a stay at HI Express El Paso Downtown by IHG, you'll be centrally located in El Paso, a 4-minute drive from Paso del Norte International Bridge and 10 minutes from Sunland Park Mall. .This hotel is 8.2 mi (13.2 km) from Fort Bliss and 8.5 mi (13.7 km) from American Consulate.

What's nearby

  • Plaza Theater - 7 min walk - 0.6 km
  • University of Texas at El Paso - 17 min walk - 1.5 km
  • Don Haskins Center - 2 min drive - 2.3 km
  • Paso del Norte International Bridge - 2 min drive - 2.7 km
  • Sun Bowl Stadium - 3 min drive - 3.1 km

Getting around

  • El Paso Union Depot - 18 min walk
  • El Paso International Airport (ELP) - 16 min drive

Restaurants

  • ‪Barrio Eats & Drinks - ‬5 min walk
  • ‪Taconeta - ‬5 min walk
  • ‪Coffee Box - ‬6 min walk
  • ‪Weso Steakhouse - ‬4 min walk
  • ‪Cónico Cocina Mexicana - ‬4 min walk

About this property

HI Express El Paso Downtown by IHG

Hotel in El Paso with free breakfast and a fitness center
HI Express El Paso Downtown by IHG offers 112 accommodations with coffee/tea makers and hair dryers. Cable television is provided.

This El Paso hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 112 guestrooms featuring refrigerators. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands.
A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in El Paso? This hotel has 1200 square feet (108 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 1,200 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express El
Holiday Inn Express El Hotel
Holiday Inn Express El Hotel Paso Central
Holiday Inn Express El Paso Central
Holiday Inn Express El Paso Central Hotel
Holiday Inn Express El Central Hotel
Holiday Inn Express El Central
Holiday Inn Express El Paso - Central Hotel El Paso

HI Express El Paso Downtown by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 467 out of 1003 reviews
Rating 8 - Good. 228 out of 1003 reviews
Rating 6 - Okay. 118 out of 1003 reviews
Rating 4 - Poor. 101 out of 1003 reviews
Rating 2 - Terrible. 89 out of 1003 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Argentina

Stayed 1 night in Jun 2025

10/10 Excellent

Vincente

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was welcoming and the facility was clean. A little noise from the freeway, but manageable and expected.
Stayed 1 night in Jun 2025

10/10 Excellent

Dina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Place was clean! Super friendly service, attentive front desk and amazing housekeeping!
Stayed 1 night in Jun 2025

10/10 Excellent

Saleha

Stayed 1 night in Jun 2025

8/10 Good

Brandi

Stayed 1 night in Jun 2025

10/10 Excellent

Jenette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place in downtown El Paso

This is a great place to stay in Downtown El Paso. It has free parking and is very convenient to I-10. The hotel in nice and the breakfast was good. It is very close to bus and streetcar stops that will take you through downtown, even though the person who checked us in said there was no public transportation nearby. We looked it up ourselves and found it to be easy and convenient to us. It is also within walking distance of several nice restaurants.
Stayed 2 nights in Jun 2025

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place and cleab
Stayed 1 night in Jun 2025

10/10 Excellent

Ruben

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was convenient location and the elderly lady at the desk was the best. She’s an asset.
Stayed 1 night in Jun 2025

6/10 Okay

Samantha

Stayed 1 night in Jun 2025

10/10 Excellent

NIKKI

Stayed 2 nights in Jun 2025

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Graciela

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean
Stayed 3 nights in Jun 2025

10/10 Excellent

Riaz

Travelled with family
Liked: Cleanliness, amenities
Great Location, Breakfast Perfect, Coffee 24/7
Stayed 2 nights in Jun 2025

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We arrived early but were unable to check in right away. We did check in later, still before the 3pm time. The desk lady was efficient and polite. The room was spacious and clean. Bed was comfy. Even being next to the highway, it was relatively quiet. Loved the Costa coffee machine in the lobby. Fresh ground beans, brewed one cup at a time. Would stay there again.
Stayed 1 night in Jun 2025

8/10 Good

Shantell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and the breakfast.
Stayed 2 nights in Apr 2025

6/10 Okay

Emerald

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The first night was horrible. Our window faced the freeway and it was loud and noisy. I complained and was moved to another room and was finally able to get some sleep. The staff was great!
Stayed 2 nights in Jun 2025

10/10 Excellent

Onetia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

LISHA

Stayed 1 night in May 2025

10/10 Excellent

Gilberto

Stayed 2 nights in May 2025

8/10 Good

john

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

shirley

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Thank you for a Great stay. Very clean property grounds and rooms!
Stayed 1 night in May 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was relaxing
Stayed 1 night in May 2025

10/10 Excellent

Abril

Stayed 3 nights in May 2025

6/10 Okay

Monica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
It was very clean and staff was amazing. They were accommodating and hospitable. The water pressure was not very strong which isn't a big deal. The room did feel hot throughout the night even with adjusting the thermostat. I booked two individual rooms, and my other family members agreed room was hot. We didn't complain about it since it was only one night. Breakfast was a typical continentai breakfast. Food was good and coffee delicious.
Stayed 1 night in May 2025

10/10 Excellent

Carolina

Stayed 1 night in May 2025