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Palace Inn

2.5 star property

Photo gallery for Palace Inn

Front of property – evening/night
Bathroom sink
Fitness facility
Standard Room, 1 King Bed, Non Smoking
Free daily continental breakfast

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Gym
  • Housekeeping

Explore the area

View map
8778 Gateway Blvd E, El Paso, TX, 79907
  • Place, Cinemark Tinseltown Las Palmas
    ‪7 min walk‬
  • Place, El Paso County Coliseum
    ‪13 min drive‬
  • Place, Fort Bliss
    ‪16 min drive‬
  • Airport, El Paso, TX (ELP-El Paso Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(112 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(62 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

El Paso

A stay at Palace Inn places you in the heart of El Paso, within a 10-minute drive of Ysleta–Zaragoza International Bridge and Cielo Vista Mall. .This hotel is 9.7 mi (15.6 km) from Plaza Las Misiones and 9.7 mi (15.6 km) from American Consulate.

What's nearby

  • Cinemark Tinseltown Las Palmas - 7 min walk - 0.6 km
  • El Paso Zoo - 12 min drive - 20.1 km
  • El Paso County Coliseum - 13 min drive - 20.9 km
  • American Consulate - 14 min drive - 13.3 km
  • Fort Bliss - 16 min drive - 25.8 km

Getting around

  • El Paso Union Depot - 22 min drive
  • El Paso International Airport (ELP) - 12 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Circle K - ‬11 min walk
  • ‪Krispy Kreme - ‬19 min walk
  • ‪Chico's Tacos - ‬2 min drive

About this property

Palace Inn

Palace Inn offers 42 air-conditioned accommodations with coffee/tea makers and hair dryers. 43-inch LCD televisions come with premium satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 42 air-conditioned rooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a vending machine.
A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour front desk and a vending machine. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Property is also known as

Palace Inn El Paso
Palace El Paso
Palace Inn Hotel
Palace Inn El Paso
Palace Inn Hotel El Paso

Palace Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 867 out of 1140 reviews
Rating 8 - Good. 209 out of 1140 reviews
Rating 6 - Okay. 43 out of 1140 reviews
Rating 4 - Poor. 7 out of 1140 reviews
Rating 2 - Terrible. 14 out of 1140 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Pedro

Stayed 2 nights in Dec 2025

10/10 Excellent

Jorge Hector Caldera

Liked: Cleanliness, staff & service, property conditions & facilities
Very great as recently renovated. Smelled nice
Stayed 1 night in Dec 2025

6/10 Okay

William

Travelled with partner
Liked: Cleanliness, amenities
Staff was courteous, room was nice and clean, but smelled so overpoweringly of some floral air freshener that we left the door open for an hour or so to clear it out a bit. Also. Shower curtain was so short that it wouldnt stay on inside of tub til it was wet.
Stayed 1 night in Dec 2025

8/10 Good

Destinee

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean and the area wasn’t bad. The staff was nice. The only downfall was the beds they are hard and uncomfortable. My hips were hurting from it. But overall was pretty good.
Stayed 1 night in Dec 2025

10/10 Excellent

Maria

Stayed 1 night in Dec 2025

10/10 Excellent

Carolyn

Liked: Cleanliness
Stayed 1 night in Dec 2025

10/10 Excellent

Enrique

Stayed 2 nights in Nov 2025

10/10 Excellent

Lilian

Stayed 1 night in Nov 2025

10/10 Excellent

Abraham

Stayed 1 night in Dec 2025

10/10 Excellent

Rosalio

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was spotless and the breakfast good
Stayed 1 night in Nov 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities
This whole place was very clean, well maintained. Breakfast was very good.
Stayed 1 night in Dec 2025

8/10 Good

Felipe

Stayed 1 night in Nov 2025

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room. Quiet surroundings friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

JESUS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property
Stayed 1 night in Nov 2025

10/10 Excellent

Isaac

Liked: Cleanliness, amenities, property conditions & facilities
Everyting was perfect
Stayed 1 night in Nov 2025

8/10 Good

Jose

Stayed 1 night in Oct 2025

10/10 Excellent

Terry

Stayed 1 night in Nov 2025

8/10 Good

Luis

Stayed 1 night in Nov 2025

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, amenities
Room was spotless.
Stayed 1 night in Nov 2025

10/10 Excellent

Frances

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need to work on adding more to breakfast. Add additional condiments.
Stayed 3 nights in Nov 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Nov 2025

6/10 Okay

Sergio

Liked: Property conditions & facilities
I couldn't believe that there is no elevator. I am 60 y/o, have a bad back from my days in the army, and had a big suitcase to get to a room on the 2nd floor.
Stayed 2 nights in Nov 2025

10/10 Excellent

Johan

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Muy bien
Stayed 2 nights in Nov 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Super easy late check in! Clean , mattress was comfortable. Large bathroom and shower. Well lit parking lot
Stayed 1 night in Nov 2025