4/10 Poor
Evan
Travelled with partner
4 Aug 2025
Our room was on the 4th floor. Windows could open. One storm window was missing. Unable to sleep much that night. People in bar spilling out onto street below until 2am. Because of the missing storm window, people talking and yelling sounded like right outside our window. Disappointed no one checked windows as a safety precaution. Window sill had substantial debris. Bathroom doors difficult to open /close. Does not function as bathroom doors are suppose to function (keeping noise in and out. Thermostat difficult to regulate. Could not adjust down or up.
Food in Caroline’s Restaurant was good! Our food server, Alyssa R, was attentive, personable, offered suggestions and generally overall just took good care of us! She was the highlight of our stay; which unfortunately was shortened by a day because when we asked to be moved, the front desk individual informed us the hotel completely full. So we chose to leave. Since our room was booked through Expedia, we needed to contact them to arrange the cancelation and subsequent refund to credit card. The desk individual helped us navigate the initial maize. I was able to speak directly to Expedia and resolved matter. However, I don’t believe we would stay here again and may not recommend to others.
Evan
Stayed 2 nights in Aug 2025























