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Grande Rockies Resort - Bellstar Hotels & Resorts

4.0 star property

Photo gallery for Grande Rockies Resort - Bellstar Hotels & Resorts

Exterior
Coffee/tea maker
Restaurant
Interior detail
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Parking included
  • Air conditioning

Explore the area

View map
901 Mountain St, Canmore, AB, T1W0C9
  • Place, Canmore Caverns
    ‪2 min drive‬
  • Place, Silvertip Golf Course
    ‪5 min drive‬
  • Place, Grassi Lakes
    ‪6 min drive‬

Room options

View all photos for Guest Room, 1 King Bed (not in main lodge)

Guest Room, 1 King Bed (not in main lodge)

Guest Room, 1 King Bed (not in main lodge)

8.2 out of 10
Very good
(29 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Guest Room, 2 Double Beds (not in main lodge)

Guest Room, 2 Double Beds (not in main lodge)

Guest Room, 2 Double Beds (not in main lodge)

7.4 out of 10
Good
(45 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

7.8 out of 10
Good
(26 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Mountain View One Bedroom King Suite

1 bedroom, down duvets, pillow-top beds, iron/ironing board

Mountain View One Bedroom King Suite

8.4 out of 10
Very good
(5 reviews)
  • 52 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

7.8 out of 10
Good
(17 reviews)
  • 71 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Mountain View Two Bedroom Suite

1 bedroom, down duvets, pillow-top beds, iron/ironing board

Mountain View Two Bedroom Suite

8.4 out of 10
Very good
(13 reviews)
  • 71 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

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Lobby
Pocaterra Inn and Waterslide
  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.5 out of 5, Wonderful, 3,440 reviews
The price is NZ$175
includes taxes & fees
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About the area

Canmore

With a stay at Grande Rockies Resort - Bellstar Hotels & Resorts in Canmore, you'll be in the mountains, within a 10-minute drive of Banff National Park and Big Head Sculpture. .This hotel is 19.1 mi (30.8 km) from Banff Gondola and 16.1 mi (26 km) from Banff Centre for Arts and Creativity.

What's nearby

  • Canmore Golf and Curling Club - 19 min walk - 1.6 km
  • Canmore Caverns - 2 min drive - 3.5 km
  • Silvertip Golf Course - 5 min drive - 3.1 km
  • Grassi Lakes - 6 min drive - 3.8 km
  • Canmore Nordic Centre Provincial Park - 8 min drive - 2.4 km

Getting around

  • Banff Station - 21 min drive
  • Calgary International Airport (YYC) - 76 min drive

Restaurants

  • ‪A&W Restaurant - ‬7 min walk
  • ‪Beamer’s Coffee Bar - ‬5 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Blake - ‬1 min walk
  • ‪Tim Hortons - ‬8 min walk

About this property

Grande Rockies Resort - Bellstar Hotels & Resorts

Art Deco hotel with a fitness center and a 24-hour business center
Grande Rockies Resort - Bellstar Hotels & Resorts offers 100 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters. 42-inch LCD televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wired Internet access. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 100 guestrooms featuring LCD televisions. Your pillowtop bed comes with down comforters. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Take advantage of recreation opportunities such as a fitness center, or other amenities including ski storage and a fireplace in the lobby. Additional amenities at this Art Deco hotel include a picnic area, a ballroom, and a vending machine.
At Grande Rockies Resort - Bellstar Hotels & Resorts, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a 24-hour business center, luggage storage, and an elevator. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
Grande Rockies Resort - Bellstar Hotels & Resorts has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool (guest access)
  • Ski storage

Family friendly

  • Access to nearby indoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 4 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2010
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
A valid credit card in the guest's name is required for check in. Check in without a valid credit is not permitted.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 29.13 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
10 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: CAD 250.00 per stay
  • Resort fee: CAD 21 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 29.13 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Grande Rockies
Grande Rockies Canmore
Grande Rockies Resort Bellstar Hotels Resorts Canmore
Grande Rockies Resort Canmore
Grande Rockies Hotel Canmore
Grande Rockies Resort Canmore, Alberta
Grande Rockies Resort Bellstar Hotels Resorts
Grande Rockies Bellstar Resorts Canmore
Grande Rockies Bellstar Resorts
Grande Rockies Resort
Grande Rockies Resort Bellstar Hotels Resorts
Grande Rockies Resort - Bellstar Hotels & Resorts Hotel
Grande Rockies Resort - Bellstar Hotels & Resorts Canmore
Grande Rockies Resort - Bellstar Hotels & Resorts Hotel Canmore

Grande Rockies Resort - Bellstar Hotels & Resorts Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 316 out of 1011 reviews
Rating 8 - Good. 286 out of 1011 reviews
Rating 6 - Okay. 207 out of 1011 reviews
Rating 4 - Poor. 114 out of 1011 reviews
Rating 2 - Terrible. 88 out of 1011 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Jun Jie, Richmond

Travelled with family
Liked: Cleanliness, staff & service, amenities
Location
Stayed 1 night in Jul 2025

10/10 Excellent

Marion

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were good Beds were soft and comfortable Lots of places around to eat
Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
Many things need to be fixed. Tiles coming off, snobs missing , cleaning wasn’t up to par. Coffee table was filthy, mole in the washrooms , old couch needs to be replaced. The shampoo didn’t even smell good. Having to ask for towels was too much of a process.
Stayed 2 nights in Jul 2025

8/10 Good

Kyle

Travelled with family
Liked: Staff & service, amenities
Some missed cleaning details such as a robe that was clearly reused and not washed as had coffee stains on it. Property had beautiful views
Stayed 3 nights in Jul 2025

10/10 Excellent

Janice

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Stayed in building away from main resort. Was provided a rollaway bed for an extra person who joined us at last minute. Perfect for our photography focused trip. Bathroom door scraped the floor when closing, making a very loud sound. Scrape marks were in the floor from previous use. Q
Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Vicki

Travelled with family
Disliked: Property conditions & facilities, room comfort

Avoid the Annex

When you enter the annex, the dark lighting and stained carpets are immediately off-putting. Although the room seemed fairly clean, it had a strange smell that didn’t go away. There was a second door opening to the road where we found a pump pulling water from the ditch. Thankfully it wasn’t loud, but may have been part of the smell.
Stayed 1 night in Jul 2025

6/10 Okay

PAUL JOSEPH

Looked more like staff quarters than a $300 a night hotel.
Stayed 5 nights in Jul 2025

2/10 Terrible

Jacob

Stayed 1 night in Jul 2025

8/10 Good

Kirk, WHITBY

Travelled with partner
Liked: Cleanliness, amenities
Property is easy to get to, and a easy walk to downtown Canmore.
Stayed 1 night in Jul 2025

4/10 Poor

Pauline

Disliked: Cleanliness, staff & service, property conditions & facilities
No air conditioning. Waited an hour no one came. Went back to front desk which is a corridor of mazes of construction mess which burned my eyes and nose, was told someone is on their way to help fix it. Waited half an hour no one came. Horrible noisy room with no view. I spent close to a moths salary on this room only to be ignored and brushed aside with an empty I am sorry as they continue talking to their friends during check out. Stay somewhere else.
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Disappointing stay

Under construction and they do not tell you this until after you book a non refundable room. Amenities were lacking, tv didn’t work and guy who came to look at it had no clue. Bathroom not all that clean and loud with kids running around. This is not the first time we’ve had a not so great stay here. The front desk staff were lovely and accommodated as much as they could. Location is also good.
Stayed 1 night in Jun 2025

2/10 Terrible

Xunxie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Poor hotel, should never be a 4-star hotel. Front desk staffs have terrible attitude. Room is terrible, parking lot is terrible. Will never recommend to anyone.
Stayed 2 nights in Jul 2025

8/10 Good

Gagan

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Stephanie

Travelled with family
Overall the place could use some attention. The carpets in the halls were very dirty, the bed’s box spring was torn and the pool/hot tub area was in need of repairs. Of note we were in the Annex building.
Stayed 1 night in Jul 2025

6/10 Okay

kiran

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Teerapat

Liked: Amenities
The corridors in the hotel are not very good. The room number signs are off, but the rooms are clean inside.
Stayed 2 nights in Jun 2025

2/10 Terrible

Nagra

Stayed 2 nights in Jun 2025

2/10 Terrible

Lynn, Mississauga

Travelled with partner
Disliked: Amenities
The hotel was under renovation so all the halls we a mess. I walked out of my room to go to the main lobby only to find I was walking in wet cement. Spoke to receptionist and she did not care. We paid $654 per night and there was no service. For towels you had to call the front desk and it rang 30 times before someone picked up. There was no garbage collection for the four days we were there. I am surprised they aren’t infested with bugs. The kettle did not work and they asked to wash our own dishes. The dishes ion the cupboard were dirty and I had to wash them before use. Overall we should have been told they were under renovation. The price per night was way too high for the condition and poor service. You should take th
Stayed 3 nights in Jun 2025

2/10 Terrible

Terence

Disliked: Cleanliness, staff & service, property conditions & facilities
No good
Stayed 1 night in Jun 2025

4/10 Poor

Vivek, Brampton

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
According to price room and view is not worth. Even AC not working in room.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rodrigo

Stayed 1 night in May 2025

6/10 Okay

Saurabh

Travelled with family
Not worth the price point.
Stayed 2 nights in Jun 2025

8/10 Good

Chris, Reading

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
It didn’t state that the property is under major renovation Luckily our room was lovely and well appointed but there was tremendous dust in hallways
Stayed 3 nights in Jun 2025

4/10 Poor

leonardo

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We stayed at the annex building. The AC was not working, the parking spots are very small and they do not clean your room unless you call. Not worth the price. We went to return the keys to check out before 7 am. and there was nobody around. The maintenance guy and cleaning team were nice and helpful after we contacted the front office about the issues with the AC.
Stayed 3 nights in Jun 2025