8/10 Good
Jack
Business traveller
1 Nov 2025
Liked: Cleanliness, amenities
Clean room, nice view.
The bed was very firm.
Frustration with the concierge. Guests are not allowed to use a luggage cart without a concierge. FIrst time ever that a boot of mine was LOST en route. I had to retrace the journey my luggage took and found it in the parking garage. The attendant was very blase about it. Not impressed.
Checking out, I requested the valet bring a cart up and had to call again. The group I was with was on a time schedule so they had to leave without me. It was an inconvenience. The valet in the morning was very nice and respectful and listened to me vent and apologized. He gave excellent customer service when he arrived.
We ate in the restaurant. The food was great!
Jack
Stayed 1 night in Oct 2025























