Compare Apartment Hotels in Florida Panhandle

This place gives off timeshare vibes, get an affordable nightly rate, they nickel and dime you for every single thing, coffee is like a regular amenity at hotels right? Not this one, the only coffee available in the hotel is at their restaurant where there staff is very busy and you have to ask them to get you one if you want to bring it back to your room in the morning. The pool they advertise is FREEZING cold, there is a heated pool that is small and overcrowded (like an rv park type pool), two elevators in our building-one of which was broken down the entire time we were there, 6 floors of people-small elevator. They have a third party company put out chairs all over the beach front, they charge a TON for using them (and it blocks the view from every one else👎One available restaurant on the outdoor premises (sizzle and smash) was not even open on the day we wanted to try it out but was suppose to be from 11-5, nope. The rooms feel extremely moist…? Like wet, we had cookies in our room that got soggy after a day. Yes it’s on the beach. They have tons of very expensive drinks, sure, not much is regulated. This is not a kid/family friendly place, that’s all I have to say, pretty disappointing. All staff except the front desk is nice but probably not paid enough. Front desk does not answer phone calls and appear annoyed with any questions. The guy who check us in was very nice and there were a few that were nice but majority of the time this was the case.

Loved the beautiful beach and the pool was great

The beach view is gorgeous ..the hotel is beautiful and the staff is very professional and friendly..The restaurant food was awesome and had a great selection..loved loved the chicken nachos outside by pool …crab cakes Benedict was delicious….my husband loved the shrimp and grits …we will be back to Pensacola and only book at this facility

Room wasnt clean. Didnt stay. Staff was nice.

The hotel is old and rooms open to the outside. The rooms smelled of an old smoke smell. No seating in the reception area for the Continental breakfast. I will not be staying here again.

Hot tub was cold and broken then was out of order for most of our trip. Lots of loud trashy behavior occurring from other hotel guests all through the night, despite efforts to get them to be quiet, so the walls are paper-thin. The heated pool is not actually heated, had trash and floats all around, and a layer of grease across the top. The private beach was great though. And the employees are very kind. Give them all a raise!