The bedside lamp did not work in room 124, the toilet acted like it was backed up every time you flush,, super slow to complete the flush cycle, ice machine was broken so no ice available and it was 110 degrees! No extra coffee etc as requested. Location was right next to a family of screaming children and work trucks were backed up to the hotel, so hard to see where our room was located at, the truck had the handicap parking hidden, so my disabled husband had to walk further to get to our room. Seriously, this used to be a nice placr to stay, now I don't think we will return the next time we visit BHC. Pretty disappointed with this trip accomodations.