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Grand Hotel Downtown

4.0 star property

Photo gallery for Grand Hotel Downtown

Exterior
Restaurant
Check-in/check-out kiosk
Premium bedding, minibar, in-room safe, desk
32-inch flat-screen TV with satellite channels, TV

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Spa
  • Gym
  • Room service
  • Laundry

Explore the area

View map
Taunusstrasse 48- 50, Frankfurt, HE, 60329
  • Place, Kaiserstrasse
    ‪1 min walk‬
  • Place, Frankfurt Opera House
    ‪8 min walk‬
  • Place, Main Tower
    ‪11 min walk‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪11 min drive‬

Room options

View all photos for Single Room

Premium bedding, minibar, in-room safe, desk

Single Room

  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Premium bedding, minibar, in-room safe, desk

Double Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Double or Twin Room

Premium bedding, minibar, in-room safe, desk

Business Double or Twin Room

  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

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About the area

Frankfurt

With a stay at Grand Hotel Downtown, you'll be centrally located in Frankfurt, steps from Kaiserstrasse and within a 10-minute walk of English Theatre. .This spa hotel is 0.4 mi (0.7 km) from Eurotower and 0.5 mi (0.9 km) from Frankfurt Opera House.

What's nearby

  • Financial District - 1 min walk - 0.0 km
  • Kaiserstrasse - 1 min walk - 0.2 km
  • Frankfurt Opera House - 8 min walk - 0.7 km
  • Main Tower - 11 min walk - 0.9 km
  • Frankfurt Trade Fair - 12 min walk - 1.0 km

Getting around

  • Central Station Tram Stop - 3 min walk
  • Frankfurt Central Station (tief) - 4 min walk
  • Frankfurt Airport (FRA) - 23 min drive

Restaurants

  • ‪mian - ‬2 min walk
  • ‪Sapôres Sàigòn Street Food - ‬2 min walk
  • ‪Der Fette Bulle - ‬2 min walk
  • ‪Taunus Eck - ‬1 min walk
  • ‪Saravanaa Bhavan - ‬1 min walk

About this property

Grand Hotel Downtown

Art Deco hotel with a full-service spa and a fitness center
Grand Hotel Downtown offers 65 accommodations with minibars and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Frankfurt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.
Make yourself at home in one of the 65 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free international calls.
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a sauna and a fitness center. This Art Deco hotel also features complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a computer station, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Grand Hotel Downtown has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: EUR 10 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Built in 1908
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Room service

More

  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 10 for children
  • Airport shuttle fee: EUR 40 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - DE309483521
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Clarion Collection Frankfurt City
Grand Hotel Downtown Frankfurt
Center Plaza Frankfurt
Center Plaza Hotel Frankfurt
Grand Downtown Frankfurt
Clarion Collection Hotel Frankfurt Central Station
Clarion Collection Hotel Frankfurt City
Grand Hotel Downtown Hotel
Grand Hotel Downtown Frankfurt
Grand Hotel Downtown Hotel Frankfurt

Reviews

Grand Hotel Downtown Reviews

6.6

7.4/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness
Rating 10 - Excellent. 205 out of 1001 reviews
Rating 8 - Good. 292 out of 1001 reviews
Rating 6 - Okay. 235 out of 1001 reviews
Rating 4 - Poor. 124 out of 1001 reviews
Rating 2 - Terrible. 145 out of 1001 reviews

Reviews

2/10 Terrible

Roy Edward

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing commendable about this venue. Staff were polite. Just. Even the low price is too much to pay.
Stayed 1 night in Sep 2025

10/10 Excellent

David

Stayed 2 nights in Sep 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do Not Stay Here!

I selected this hotel based on its proximity to the train station. My suggestion is research the area prior to booking. The area is dirty, unsafe, and is very loud! Street noise, loud music, people yelling…it was difficult to sleep. The rooms are dark, the floors in the hallway are damaged! The hotel has an unpleasant smell! The breakfast is below average. I found hotel staff to be uncaring and not helpful.
Stayed 3 nights in Sep 2025

2/10 Terrible

Pamphinette

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not recommend.
Stayed 1 night in Sep 2025

4/10 Poor

Dawa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So noisy and dirty
Stayed 1 night in Aug 2025

10/10 Excellent

Vijay deep

Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room tidy and comfortable. Outside noise is constant
Stayed 2 nights in Jul 2025

8/10 Good

Oleg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked personal's politeness. Disliked very much a neighborhood around the hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was great. Very near to the station which was what we were after, the room was clean and tidy, though some of the flooring was quite damaged on the 5th floor where we stayed. We loved the decor of the hotel which was very well done. The only downside was that the hotel is surrounded by strip clubs and walking back to the hotel in the evening did not always feel totally safe. This is not the hotel’s fault but worth thinking about if you are travelling alone. Staff were courteous and we were checked in quickly. They also held our bags before check into we could explore which was great. Overall, a good experience - it’s shame about the neighbourhood!
Stayed 2 nights in Jul 2025

2/10 Terrible

Chantele

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we checked into the property, everywhere around us was people strung out and using drugs. They were shooting up with needles in front of the building. There was trash everywhere. When we got to the room there was water damage from the ceiling in the bathroom. The floors were wet and it smelled of urine. The toiletries were empty in the bathroom as well. The air conditioning did not work in the room, and you couldnt open the window to let in fresh air because of the stench and noise from outside. While i was changing, a man entered my room with a key while i was nude. I yelled at him and he slowly shut the door while watching me. Very unsafe and filthy hotel. The pictures advertised does not show what you get.
Water damage in the ceiling of the bathroom
Warped and peeling floors
Outside the windows
Stayed 1 night in Jun 2025

8/10 Good

Daniel

Travelled with family
Disliked: Staff & service
Ok
Stayed 1 night in Jun 2025

2/10 Terrible

Chris

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
STAY AWAY! This property is truly awful. It's located directly within the red light district. Drug users everywhere, including directly outside the front door every night, a very unsafe area. The bedroom I had didn't even have a full length bed, if you get a room on any floor with the number ending in *14 you will end up with your knees bent all night if you're over 5 foot 9 as the bed isn't long enough. I travel a lot, and I'm genuinely not a picky person, I very rarely leave reviews… but this place is truly awful.
Stayed 3 nights in Jun 2025

4/10 Poor

Robert

Stayed 2 nights in Jun 2025

2/10 Terrible

Aly

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible area full of people doing drugs and partying all night long the air conditioning did not work it was the worst experience of my entire life
Stayed 7 nights in Jun 2025

2/10 Terrible

Zine-eddine

Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Sazal

Stayed 2 nights in May 2025

6/10 Okay

James, Austin

Travelled with partner
Liked: Staff & service, property conditions & facilities
Air conditioner was broken the building during our 2 day stay. Drug users and homeless were prevalent in the streets next to the hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Liban

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!!

Excellent hotel, location and staff!
Stayed 1 night in May 2025

2/10 Terrible

Daisuke

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Broken light, dirty floor, not hot shower made our travel very hard. Noisy at night and unable to sleep. Smell owful time to time and the room was awkward to me. I understand that terrible environment around the hotel is not changble but these defect was totally not suitable for four stars hotel. Only good point was close enough to train station.
Stayed 1 night in May 2025

10/10 Excellent

Carolina

Business traveller
Liked: Cleanliness, staff & service, room comfort

UPtown Downtown was fantastic

Wonderful check & check out experience with welcoming Silvio at reception, very helpful with tips for Frankfurt travel and sights. The lovely couple running the breakfast buffet were outstanding and always had the most beautiful breakfast set up for the hotel, we looked forward to it every morning. Thank you all for making our stay a positive experience.
Stayed 5 nights in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Adequate

The property is walking distance (one block) from the Frankfurter Hauptbahnhof and its connections to the U- and S-Bahn systems, so requiring a car to get around town is not essential. The flooring in front of the elevator on the floor where my room was located is in disrepair; otherwise accommodations were good.
Stayed 2 nights in May 2025

4/10 Poor

Angel

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room and the hotel were fine, No Ac and the people on the streets are making noise and doing stuff till 7am
Stayed 2 nights in May 2025

4/10 Poor

david

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
arrived late after 3 hour train delay & pouring with rain & shocked at surroundings. at first I thought hotel closed & boarded up with unsavoury characters sheltering in alcoves but eventually found front door. check in strange as I normally provide a preprinted label but receptionist insisted I complete the form in handwriting (explaining “you’ve probably noticed it’s a difficult area & I need your handwriting “!). he explained “lift out of action as you’ve been notified” - which I hadn’t- so at age 81 I had to drag suitcases to THIRD floor . I noticed floors on first and second floors in poor repair. this is more like a young people’s hostel than a hotel. However breakfast was of exceptional quality- don’t recommend
Stayed 1 night in Apr 2025

8/10 Good

Aleks

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is normal. Single room is extremely small, especially bed. If you are tall person, do not book this option. Area around is not very nice. Be aware and be safe at night.
Stayed 1 night in Apr 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Apr 2025