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Grand Hotel Downtown

4.0 star property

Photo gallery for Grand Hotel Downtown

Exterior
Restaurant
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Reviews

6.6 out of 10

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Business services

Explore the area

View map
Taunusstrasse 48- 50, Frankfurt, HE, 60329
  • Place, Kaiserstrasse
    ‪1 min walk‬
  • Place, Frankfurt Opera House
    ‪8 min walk‬
  • Place, Main Tower
    ‪11 min walk‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪16 min drive‬

Room options

View all photos for Single Room

Premium bedding, minibar, in-room safe, desk

Single Room

  • 8 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room

Premium bedding, minibar, in-room safe, desk

Double Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Business Double or Twin Room

Premium bedding, minibar, in-room safe, desk

Business Double or Twin Room

  • 16 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

Triple Room

Triple Room

  • 21 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

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About the area

Frankfurt

With a stay at Grand Hotel Downtown, you'll be centrally located in Frankfurt, steps from Kaiserstrasse and within a 10-minute walk of English Theatre. .This spa hotel is 0.4 mi (0.7 km) from Eurotower and 0.5 mi (0.9 km) from Frankfurt Opera House.

What's nearby

  • Financial District - 1 min walk - 0.0 km
  • Kaiserstrasse - 1 min walk - 0.2 km
  • Frankfurt Opera House - 8 min walk - 0.7 km
  • Main Tower - 11 min walk - 0.9 km
  • Frankfurt Trade Fair - 12 min walk - 1.0 km

Getting around

  • Central Station Tram Stop - 3 min walk
  • Frankfurt Central Station (tief) - 4 min walk
  • Frankfurt Airport (FRA) - 23 min drive

Restaurants

  • ‪XiaoLongKan Hotpot Restaurant - ‬3 min walk
  • ‪Taunus Eck - ‬1 min walk
  • ‪Sapôres Sàigòn Street Food - ‬2 min walk
  • ‪Der Fette Bulle - ‬2 min walk
  • ‪Bar Shuka - ‬3 min walk

About this property

Grand Hotel Downtown

Grand Hotel Downtown offers 65 accommodations with minibars and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Frankfurt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.
Make yourself at home in one of the 65 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free international calls.
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a sauna and a fitness center. This Art Deco hotel also features complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a computer station, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Grand Hotel Downtown has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: EUR 10 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Built in 1908
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Room service

More

  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 10 for children
  • Airport shuttle fee: EUR 40 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - DE309483521
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Clarion Collection Frankfurt City
Grand Hotel Downtown Frankfurt
Center Plaza Frankfurt
Center Plaza Hotel Frankfurt
Grand Downtown Frankfurt
Clarion Collection Hotel Frankfurt Central Station
Clarion Collection Hotel Frankfurt City
Grand Hotel Downtown Hotel
Grand Hotel Downtown Frankfurt
Grand Hotel Downtown Hotel Frankfurt

Grand Hotel Downtown Reviews

Reviews

6.6
Rating 10 - Excellent. 207 out of 1001 reviews
Rating 8 - Good. 283 out of 1001 reviews
Rating 6 - Okay. 236 out of 1001 reviews
Rating 4 - Poor. 124 out of 1001 reviews
Rating 2 - Terrible. 151 out of 1001 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Aleksa

Stayed 5 nights in Jan 2026

6/10 Okay

Eden

Stayed 1 night in Jan 2026

8/10 Good

Adrian

Business traveller
Liked: Cleanliness, staff & service
The room was good and clean. Soundproofing could be better but overall a good hotel. Very close to the houptbahnhof and about 10 minutes walk to the main shops.
Stayed 3 nights in Jan 2026

8/10 Good

Halysson

Liked: Cleanliness, staff & service, amenities
Clean room and good breakfast.
Stayed 3 nights in Jan 2026

4/10 Poor

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Yes staff and room excellent
Stayed 6 nights in Dec 2025

10/10 Excellent

Osama

Stayed 1 night in Dec 2025

10/10 Excellent

mehmet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Dec 2025

2/10 Terrible

Camilla

Stayed 2 nights in Dec 2025

2/10 Terrible

Tim

Business traveller
Disliked: Cleanliness, amenities
Hotel location is right in the trashiest place in Frankfurt. Room was smelling bad. Street noises from outside. Floor was broken in the hallway. Hairs in the shower.
Stayed 7 nights in Nov 2025

4/10 Poor

Daniel

Stayed 2 nights in Nov 2025

2/10 Terrible

Daniel

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The service, breakfast, and shower were adequate. But the surrounding location is frightening, probably the most dangerous street in Frankfurt, and there's a lot of noise from the night parties.
Stayed 3 nights in Nov 2025

2/10 Terrible

Paige

Business traveller
Not a safe location
Stayed 2 nights in Oct 2025

2/10 Terrible

Naiele, Bakersfield

Disliked: Cleanliness, amenities, property conditions & facilities
BED BUGS!!!! Disgusting filth ridden MOTEL… they really catfish you would be pictures. There are holes punched in the wall, floor boards coming up, and worst of all, bedbugs! And when I left the Front Desk staff know about this on checkout, they said “well the person before you in that room didn’t complain“. Will probably because the person before me didn’t have sensitive skin and didn’t react as quickly. But I’m pretty sure they got it as well. I have multiple bites on my arms and now instead of resting when I get home, I will have to be sanitizing everything. No accountability whatsoever. Do not stay in this hotel unless you’re absolutely desperate and don’t mind getting bedbugs!!
Stayed 1 night in Oct 2025

2/10 Terrible

AYAKO

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2025

2/10 Terrible

Osvaldo

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
We checked in which was very quick. Got to the room and we found a hole in the wall, dead bug on the floor, holes in the floor and cigarette burns on the bathroom vanity.
Stayed 1 night in Oct 2025

8/10 Good

Dave

Stayed 1 night in Oct 2025

2/10 Terrible

Lois

Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

8/10 Good

SANTHOSH KUMAR

Liked: Cleanliness, staff & service, property conditions & facilities
Good clean room...
Stayed 1 night in Sep 2025

6/10 Okay

Mane

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Lori

Stayed 3 nights in Sep 2025

2/10 Terrible

Roy Edward

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing commendable about this venue. Staff were polite. Just. Even the low price is too much to pay.
Stayed 1 night in Sep 2025

10/10 Excellent

David

Stayed 2 nights in Sep 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do Not Stay Here!

I selected this hotel based on its proximity to the train station. My suggestion is research the area prior to booking. The area is dirty, unsafe, and is very loud! Street noise, loud music, people yelling…it was difficult to sleep. The rooms are dark, the floors in the hallway are damaged! The hotel has an unpleasant smell! The breakfast is below average. I found hotel staff to be uncaring and not helpful.
Stayed 3 nights in Sep 2025

2/10 Terrible

Pamphinette

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not recommend.
Stayed 1 night in Sep 2025

4/10 Poor

Dawa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So noisy and dirty
Stayed 1 night in Aug 2025