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Holiday Inn Alpensia Pyeongchang Suites by IHG

Property class: 4

Photo gallery for Holiday Inn Alpensia Pyeongchang Suites by IHG

Water park
Front of property – evening/night
Exterior
Golf
Breakfast meal

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
  • Bar

Explore the area

View map
325, Solbong-ro, Daegwallyeong-myeon, Pyeongchang, Gangwon, 25351
  • Place, Alpensia Ski Resort
    ‪3 min walk‬
  • Place, Ocean 700
    ‪12 min walk‬
  • Place, Yongpyong Ski Resort
    ‪8 min drive‬
  • Airport, Yangyang (YNY-Yangyang Intl.)
    ‪74 min drive‬

Room options

View all photos for Standard Room - If you chose Breakfast, it is for 2 guests,Random assignment of bed

Flat-screen TV

Standard Room - If you chose Breakfast, it is for 2 guests,Random assignment of bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 Single Futon
  • Free Wi-Fi

View all photos for Suite, 3 Bedrooms (1 additional Ondol Bed)

In-room safe, individually decorated, iron/ironing board, free WiFi

Suite, 3 Bedrooms (1 additional Ondol Bed)

  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 3 Bedrooms (1 additional Ondol Bed)

In-room safe, individually decorated, iron/ironing board, free WiFi

Suite, 3 Bedrooms (1 additional Ondol Bed)

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 7
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms (1 additional Ondol Bed)

In-room safe, individually decorated, iron/ironing board, free WiFi

Suite, 2 Bedrooms (1 additional Ondol Bed)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

In-room safe, individually decorated, iron/ironing board, free WiFi

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Futon
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Flat-screen TV

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Accessible

Suite, 1 Bedroom, Accessible | Living area

Suite, 1 Bedroom, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms (1 additional Ondol Bed)

In-room safe, individually decorated, iron/ironing board, free WiFi

Suite, 2 Bedrooms (1 additional Ondol Bed)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms (2 Ondol Beds)

Flat-screen TV

Suite, 2 Bedrooms (2 Ondol Beds)

7.6 out of 10
Good
(4 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Futons
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms (1 additional Ondol Bed)

In-room safe, individually decorated, iron/ironing board, free WiFi

Suite, 2 Bedrooms (1 additional Ondol Bed)

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (Pet Friendly)

Flat-screen TV

Suite, 1 Bedroom (Pet Friendly)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms (1 additional Ondol Bed Pet Friendly)

Flat-screen TV

Suite, 2 Bedrooms (1 additional Ondol Bed Pet Friendly)

  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed
  • Free Wi-Fi

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About the area

Pyeongchang

When you stay at Holiday Inn Alpensia Pyeongchang Suites by IHG in Pyeongchang, you'll be connected to the convention center, a 1-minute drive from Alpensia Ski Resort and 5 minutes from Yongpyong Ski Resort. .This family-friendly hotel is 0.5 mi (0.8 km) from Ocean 700 and 1.8 mi (2.9 km) from Alpensia Ski Jumping Stadium.

What's nearby

  • Alpensia Ski Resort - 3 min walk - 0.3 km
  • Ocean 700 - 12 min walk - 1.1 km
  • Yongpyong Ski Resort - 8 min drive - 3.6 km
  • Gyeongpodae - 49 min drive - 42.0 km
  • Anmok Beach - 55 min drive - 45.6 km

Getting around

  • PyeongChang Station - 34 min drive
  • Incheon Intl. Airport (ICN) - 179 min drive

Restaurants

  • ‪Oxy Lounge - ‬2 min walk
  • ‪플레이버 레스토랑 (FLAVOURS) - ‬2 min walk
  • ‪시골밥상 - ‬6 min walk
  • ‪모두랑 한우마을 - ‬5 min drive
  • ‪하코야 - ‬5 min drive

About this property

Holiday Inn Alpensia Pyeongchang Suites by IHG

Holiday Inn Alpensia Pyeongchang Suites by IHG offers 419 air-conditioned accommodations with safes and slippers. Rooms open to balconies. These individually decorated accommodations have separate sitting areas. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a water park (surcharge), a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 419 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Rooms have private balconies. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Conveniences include phones, as well as safes and separate sitting areas.
After a day on the slopes, enjoy recreational amenities including a water park (surcharge) and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and ski storage.
Grab a bite from the grocery/convenience store serving guests of Holiday Inn Alpensia Pyeongchang Suites by IHG. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge

Things to do

  • 18-hole adjacent golf course
  • Billiards/pool table
  • Downhill skiing
  • Gym
  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Water park
  • Waterslide

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Playground
  • Separate in-room dining area
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (limited availability)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 7 floors
  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area

More

  • Air conditioning
  • Heating
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Alpensia Holiday Inn Suites
Alpensia Pyeongchang Suites
Holiday Inn Alpensia Pyeongchang Suites
Holiday Inn Alpensia Suites
Holiday Inn Alpensia Suites Hotel
Holiday Inn Alpensia Suites Hotel Pyeongchang
Holiday Inn Pyeongchang
Holiday Inn Pyeongchang Alpensia
Holiday Inn Suites Alpensia
Pyeongchang Holiday Inn
Holiday Inn Alpensia Pyeongchang Suites Hotel Daegwallyeong
Holiday Inn Alpensia Pyeongchang Suites Hotel
Holiday Inn Alpensia Pyeongchang Suites Daegwallyeong

Holiday Inn Alpensia Pyeongchang Suites by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 431 out of 842 reviews
Rating 8 - Good. 265 out of 842 reviews
Rating 6 - Okay. 79 out of 842 reviews
Rating 4 - Poor. 35 out of 842 reviews
Rating 2 - Terrible. 32 out of 842 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Fahad

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and spacious
Stayed 2 nights in Jan 2026

8/10 Good

Penelope

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Everything was great. The property lacks any charm and is a bit institutional feeling but the surrounds, snow and skiing was great.
Stayed 3 nights in Jan 2026

6/10 Okay

Jason

Liked: Cleanliness, staff & service
Disliked: Amenities
Staff are brilliant! They assisted us with everything. Accommodation was average, definitely not 4 star like they advertised. The 3rd bedding was uncomfortable to state the least
Stayed 7 nights in Jan 2026

10/10 Excellent

MinGyu

Stayed 7 nights in Dec 2025

6/10 Okay

Nash

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean but dated, beds we're comfortable. Very small towels in the bathroom (unless they forgot to give us bath towels). Overall decent experience, not the nicest but super convenient to the slopes with decent food options in the village.
Stayed 1 night in Dec 2025

10/10 Excellent

Yongmook

Stayed 3 nights in Aug 2025

2/10 Terrible

MinGyu

Stayed 2 nights in Mar 2025

10/10 Excellent

MinGyu

Stayed 5 nights in Jan 2025

10/10 Excellent

richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views great stay Lots of snow ❄️
Stayed 4 nights in Jan 2025

2/10 Terrible

Wung

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Pubic hair and mysterious stains

After a long day of skiing, we returned to the hotel and found a mysterious strand of a short and permed hair or what I can assume as a pubic hair stuck to the blanket. To spice things up further, we managed to find no less than 3 separate stains on the same blanket and we really didn’t want to guess the nature of these marks. Our 12 year old boy inquisitively asked “Did someone have sex here?”. We tried get our well-deserved rest, trying hard to not imagine who and what happened before our check-in. May our soul rest in peace.
Stayed 2 nights in Dec 2024

10/10 Excellent

MinGyu

Stayed 7 nights in Dec 2024

10/10 Excellent

Jie Ying

Stayed 5 nights in Dec 2024

10/10 Excellent

Minjae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Yongmook

Stayed 1 night in Aug 2024

2/10 Terrible

Chong

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

we felt cheated and like living in hell .

me and my family had a very very bad experience, we booked two queen beds but only given one queen bed for 3 adults and 2 children. 3 other family members had to sleep on the floor with an inch thick matress.We asked them to change to another room with 2 queen beds as booked, we were told that they never have room with two queenbeds.We have to drag 4 big luggage and 4 small luggage by ourselves in the slippery snow ground with two young travellers. My daughter and her two young children age 4 & 7 was falling ill due to sleeping on an uncomfortable thin matress in a (-7degrees Celsius) temperature, suffering from sleepness night. no one come in to clean the rubbish., we have to clear the rubbish bin upon check out if not we have pay a heavy fine. upon checking out i was talking to the manager (Mr Kwan Yong Sam ) about the situation of our stay and our experience, he shows no mercy and refused to listen and said that Hotels.com booked for us a deluxe room with only one bed for 3 adutls only., i showed him the printed confirmation of 2 queen beds he said it means to bed rooms not 2 queen beds, he refused to understand and not interested to read or understand. He kept twisting his words to protect himselves. His was very rude and he spoke loudly and he was shouting at me. I have been in the travel industry for 25 years and this is the 1st time i lost my cool and he crated a scene and cause embarasement. Mr Kwan told me that this is Hotles.com mistake. Can some one explain.
an inch thick matress, is more like comforter
an inch thick matress on the floor
a small pillow that could hardly hold a head.
.my grand daughter was sick and vomited on the matress, they wanted to charge us 15000 won for per matress.
Stayed 3 nights in Feb 2024

8/10 Good

Stephane, Ho Chi Minh City

Liked: Cleanliness
Disliked: Staff & service
Idéal location for skiing ,but old resort with limited f&b option. Also, bring your own bath towel, only hand towel provided
Stayed 3 nights in Feb 2024

10/10 Excellent

heewon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Dec 2023

6/10 Okay

Stacey

Disliked: Cleanliness, staff & service, property conditions & facilities

Not as advertised

The suites are not the same Holiday Inn that is advertised on Hotels.com. The Holiday Inn hotel is a separate entity The photos are of the hotel. The suites have a different check in. They are very basic. Our suite was large but paint and wallpaper was peeling with stains and a burn in the couch. Other than that the room was clean with The water park/pool is near the ski area but not part of the hotel, it is not included in the price. There are many good restaurants in the Alpensia village. The closest supermarket is in Pyeongchang.
Stayed 5 nights in Jan 2024

2/10 Terrible

Jovison

Stayed 1 night in Dec 2023

10/10 Excellent

heewon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

WOO TECK

Stayed 4 nights in Dec 2023

6/10 Okay

GARAN

Disliked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

JONGMIN

Stayed 2 nights in Mar 2023

6/10 Okay

Caelan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Its quite disappointing that no bath towels are provided even when requested. Was expecting a certain amenities standards under IHG Hotels. Overall its was a lovely stay and would come back again.
Stayed 2 nights in Jan 2023

8/10 Good

seunghee

Stayed 1 night in Jan 2023