Crowne Plaza Hotel Glasgow by IHG

4.0 star property

Photo gallery for Crowne Plaza Hotel Glasgow by IHG

Restaurant
Restaurant
Exterior
Premium Room, 2 Double Beds, River View
Indoor pool, open 6:30 AM to 9:00 PM, lifeguards on site

Popular amenities

  • Hot tub

Explore the area

Map
Congress Road, Glasgow, Scotland, G3 8QT
  • OVO Hydro
    ‪4 min walk‬
  • Scottish Exhibition and Conference Centre
    ‪6 min walk‬
  • University of Glasgow
    ‪18 min walk‬
  • Glasgow (GLA-Glasgow Intl.)
    ‪11 min drive‬

Room options

Standard Room, 1 Queen Bed, River View

8.4 out of 10
Very good
(14 reviews)
  • 19.0 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 2 Single Beds

9.4 out of 10
Exceptional
(22 reviews)
  • 23.78 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Queen Bed, Accessible, River View

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 2 Double Beds, River View

8.4 out of 10
Very good
(9 reviews)
  • 27.33 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, River View (High Floor)

  • 19.52 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 1 King Bed, River View (Super King)

8.8 out of 10
Excellent
(38 reviews)
  • 19.52 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed (Super King, High Floor)

9.0 out of 10
Wonderful
(33 reviews)
  • 19.52 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (Super King)

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, River View (Super King)

8.4 out of 10
Very good
(5 reviews)
  • 23.78 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Business Lounge Access (Super King)

8.4 out of 10
Very good
(7 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (Super King, High Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Business Lounge Access (Super King)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • River view
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed (Super King)

9.0 out of 10
Wonderful
(8 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

8.4 out of 10
Very good
(23 reviews)
  • 20 sq m
  • River view
  • Sleeps 2
  • 1 Twin Bed

Similar properties

About the area

Glasgow

A stay at Crowne Plaza Hotel Glasgow by IHG places you in the heart of Glasgow, within a 15-minute walk of OVO Hydro and Scottish Exhibition and Conference Centre. .This spa hotel is 1.9 mi (3.1 km) from Buchanan Street and 2 mi (3.2 km) from George Square.

What's nearby

  • Glasgow Science Centre - 3 min walk - 0.3 km
  • OVO Hydro - 4 min walk - 0.4 km
  • Scottish Exhibition and Conference Centre - 6 min walk - 0.5 km
  • University of Glasgow - 18 min walk - 1.5 km
  • Buchanan Street - 3 min drive - 2.7 km

Getting around

  • Exhibition Centre Station - 8 min walk
  • Cessnock Station - 18 min walk
  • Glasgow International Airport (GLA) - 15 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Taphouse Bar & Kitchen - ‬14 min walk
  • ‪Red Sky Bar - ‬6 min walk
  • ‪The Ben Nevis - ‬14 min walk
  • ‪India Quay - ‬7 min walk

About this property

Crowne Plaza Hotel Glasgow by IHG

Hotel with a full-service spa, a short walk to OVO Hydro
Crowne Plaza Hotel Glasgow by IHG offers 283 air-conditioned accommodations with minibars and laptop-compatible safes. 50-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Riverside Beauty has 2 treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 283 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a picnic area.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Glasgow? This hotel has 6500 square feet (604 square meters) of space consisting of conference space and 15 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and 10:30 AM.
The Mariner Bar - This bar serves light fare only.
The Mariner Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Late night fare is available from 24-hour room service.

Languages

Czech, English, French, German, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 12 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7 AM to 10:30 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Mariner Bar
  • The Mariner Restaurant

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 15 meeting rooms
  • 6,500 square feet of conference space

Outdoors

  • Outdoor furniture
  • Picnic area
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Grab bar in shower
  • Hand-held showerhead
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 1988
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 17.95 per person
  • Self parking fee: GBP 12.00 per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind and solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Crowne Plaza GLASGOW
Crowne Plaza Hotel GLASGOW
GLASGOW Crowne Plaza Hotel
Crowne Plaza Glasgow Hotel Glasgow
Crowne Plaza Glasgow Scotland
Glasgow Crowne Plaza
Crowne Plaza Hotel Glasgow
Crowne Plaza Glasgow By Ihg
Crowne Plaza Hotel Glasgow by IHG Hotel
Crowne Plaza Hotel Glasgow an IHG Hotel
Crowne Plaza Hotel Glasgow by IHG Glasgow
Crowne Plaza Hotel Glasgow by IHG Hotel Glasgow

Crowne Plaza Hotel Glasgow by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 686 out of 1199 reviews
Rating 8 - Good. 301 out of 1199 reviews
Rating 6 - Okay. 114 out of 1199 reviews
Rating 4 - Poor. 54 out of 1199 reviews
Rating 2 - Terrible. 44 out of 1199 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
Fine.
Stayed 1 night in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Deirdre

Travelled with family
Liked: Property conditions & facilities
Nice hotel lovely reception staff very helpful jacuzzi not open which was a pity
Stayed 1 night in May 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Situation by the Clyde. Good bar and restaurant area.
Stayed 3 nights in May 2025

10/10 Excellent

Hugo

Stayed 2 nights in Apr 2025

10/10 Excellent

Emma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, beautiful views
Stayed 3 nights in Apr 2025

10/10 Excellent

Leigh

Stayed 1 night in Apr 2025

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed our stay, all staff we encountered were very friendly and helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Lauren

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very kind and polite, hotel was beautiful and glad to have this as our place to stay for the first time coming to Glasgow! Little bit of dust and few flys in room but nothing serious. Had a disabled room even after being Told the room was going to be changed, again, nothing serious or a problem! Brilliant all round
Stayed 2 nights in Apr 2025

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Monica

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Steven

Stayed 1 night in Apr 2025

8/10 Good

Noel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 2 nights in Apr 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing time definitely recommend the hotel
Stayed 1 night in Mar 2025

8/10 Good

Susan

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

OK

The hotel is very convenient for the Armadillo theatre. We have stayed at the hotel many times since it opened, and it is generally clean and comfortable, but it is now in need of refurbishment. The breakfast buffet was very good as usual.
Stayed 1 night in Apr 2025

10/10 Excellent

Nicola

Stayed 1 night in Apr 2025

10/10 Excellent

BARRIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed many times always had a great stay , staff always helpfull friendly cheerfull no issues with staff . Only complaint not a selection of bottled beer , l asked for a bottle of ' Sol ' my favourite not avail people enjoy a selection of bottled beer Not a major issue but hopefully it's there on my next stay Best Wishes . BARRIE .
Stayed 1 night in Apr 2025

8/10 Good

Vivien

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient for the Armadillo. Quiet, easy parking and staff are very friendly and helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Wilma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lovely welcome from Kathleen and the excellent view from our room. Room was clean and comfortable.
Stayed 1 night in Apr 2025

2/10 Terrible

Tom

Liked: Cleanliness, property conditions & facilities, room comfort

Very Disappointing Check-in Service

Our stay was spoiled the moment we arrived and seeing the queue waiting to check in. We ended up waiting 35 minutes to get to the check in desk and another 15 minutes trying to check in as seemingly there was an issue with the checking in process even though the other guests around us seemed to be fine ?? At that point in steps Alan to help and told us it was what it is and we would just have to wait. He showed no interest in the fact we had already waited 50 minutes !! We were very disappointed in his overall attitude to the situation. The club lounge on the Saturday night was a joke, there was seating for 26 people which were all taken leaving another dozen or so people standing around eating their food packed in like sardines. Apart from these 2 issues the next day went a lot smoother and everything was fine.
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities

Good overall

The hotel is nice and staff were very helpful. We had to queue twice to check in and asked to wait twice because our room wasn’t ready. The staff member did give us our upgrade, a drink at the bar and breakfast on the house. I did appreciate the gesture but our room on the 16th floor was very noisy with what I can only imagine was the hotel air con. It was so very loud. I would recommend staying at the hotel but don’t take the upgrade unless you are on a floor lower than 14 as floor 15 has the club lounge and I imagine the rooms under would be noisy. Breakfast was good and well stocked.
Stayed 1 night in Apr 2025

10/10 Excellent

Lynsey

Liked: Property conditions & facilities, room comfort
Maria at checkin set the tone for the day efficient, friendly, helpful, lovely Everyone was great from cleaning staff to restaurant Plus Maria was on duty tocheck is out so additional Bonus loved it Only slight comment the room could do with light refurbishment no major change just ligh restoration to some items
Stayed 1 night in Apr 2025