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Service Plus Inn and Suites - Grande Prairie

2.5 star property

Photo gallery for Service Plus Inn and Suites - Grande Prairie

Premium bedding, Tempur-Pedic beds, individually decorated
Waterslide
2 restaurants, breakfast served
Casino
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa pool
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi

Explore the area

View map
10810 107 Avenue, Grande Prairie, AB, T8V7A9
  • Place, Northwestern Polytechnic
    ‪1 min walk‬
  • Place, Muskoseepi Park
    ‪2 min walk‬
  • Place, The Great Northern Casino
    ‪3 min walk‬
  • Airport, Grande Prairie, AB (YQU)
    ‪6 min drive‬

Room options

View all photos for Deluxe Family Suite

Deluxe Family Suite

Deluxe Family Suite

  • 23 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(49 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

8.4 out of 10
Very good
(41 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Grande Prairie

A stay at Service Plus Inn and Suites - Grande Prairie places you in the heart of Grande Prairie, steps from The Great Northern Casino and 3 minutes by foot from Northwestern Polytechnic. .This casino hotel is 0.3 mi (0.5 km) from Muskoseepi Park and 0.4 mi (0.6 km) from Gateway Power Centre.

What's nearby

  • Northwestern Polytechnic - 1 min walk - 0.1 km
  • Muskoseepi Park - 2 min walk - 0.2 km
  • The Great Northern Casino - 3 min walk - 0.3 km
  • The L Spa & Wellness Centre - 12 min walk - 1.1 km
  • Bonnetts Energy Centre - 4 min drive - 3.1 km

Getting around

  • Grande Prairie, AB (YQU) - 10 min drive

Restaurants

  • ‪A&W Restaurant - ‬3 min drive
  • ‪Starbucks - ‬11 min walk
  • ‪Jackpot Bar & Grill - ‬2 min drive
  • ‪Pho House - ‬2 min drive
  • ‪Burger King - ‬10 min walk

About this property

Service Plus Inn and Suites - Grande Prairie

Family-friendly hotel with 2 restaurants and a casino
Service Plus Inn and Suites - Grande Prairie offers 122 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished and decorated. Tempur-Pedic beds feature premium bedding. 40-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily. Renovation of all guestrooms was completed in July 2025.

An indoor pool and a hot tub are on site. Other recreational amenities include a complimentary water park and a fitness center.

Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 122 individually decorated guestrooms, featuring refrigerators and LCD televisions. Your Tempur-Pedic bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Try your luck at the casino and enjoy other recreational amenities including a complimentary water park and an indoor pool. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and complimentary use of a nearby fitness facility.
Satisfy your appetite at Smitty's Family Restauran, one of the hotel's 2 restaurants. Mingle with other guests at the complimentary reception, held on select days. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Grande Prairie? This hotel has 770 square feet (72 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary manager's reception is offered on select days.
Smitty's Family Restauran - This family restaurant serves breakfast, lunch, and dinner. Happy hour is offered.
Great Northern Casino - This pub serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Uncovered extended parking on site (CAD 5 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • Great Northern Casino
  • Smitty's Family Restauran

Things to do

  • 17 gaming tables
  • 424 slot machines
  • Casino (300,000 square foot of space)
  • Free water park
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Free water park access
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 770 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 1999
  • Designated smoking areas
  • Fireplace in lobby
  • Renovated guestrooms - July 2025

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet (varies based on length of stay), plus a deposit of CAD 25 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 220 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Uncovered extended parking fee: CAD 5.00 per day
  • Pet deposit: CAD 25 per night
  • Pet fee: CAD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grande Prairie Inn
Grande Prairie Service Plus Inn
Service Inn
Service Inn Grande Prairie
Service Plus Grande Prairie
Service Plus Inn
Service Plus Inn Grande Prairie
Service Plus Inn and Suites - Grande Prairie Hotel
Service Plus Inn and Suites - Grande Prairie Grande Prairie

Service Plus Inn and Suites - Grande Prairie Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 495 out of 1008 reviews
Rating 8 - Good. 318 out of 1008 reviews
Rating 6 - Okay. 117 out of 1008 reviews
Rating 4 - Poor. 41 out of 1008 reviews
Rating 2 - Terrible. 37 out of 1008 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Victoria

Stayed 1 night in Nov 2025

10/10 Excellent

Myrna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Nov 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities
Very good room
Stayed 1 night in Oct 2025

2/10 Terrible

Ronald

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The front-end staff was amazing polite, and tried to accomodate us. I actually felt bad for leaving because she was so sweet. We checked in and went to our room. It had a terrible strong odor that gave my husband a headache and made myself nauseous. The walls were so thin we could hear the people in the room next to us clear as day. The beds were evidently saggy; they had a curve to the top of them you could see with your plain eyes, and were equally as uncomfortable when we laid on them. We went for dinner and decided we would take the loss and book another hotel as I have back issues and can't sleep on hard, uncomfortable beds. I think this hotel has potential, but it needs some serious renovations as it is older and it shows. I would figure out what that horrible strong odor is on the main floor for sure, as that's where we stayed. I assume it's the carpet. Make the walls a little more soundproof, update the bedding so it doesn't sound like crinkly paper every time you move, and upgrade the beds and pillows. Everything else was okay. Oh, and randomly, the remote for the TV only works if you're standing 2 feet from the TV. That's a minor inconvenience but still should be looked at. Definitely needs some hard renovations. Until then I would not recommend staying here.
Stayed 2 nights in Oct 2025

10/10 Excellent

Brian or Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was great! Clean and comfortable
Stayed 1 night in Oct 2025

10/10 Excellent

Milo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They know my name and treat
Stayed 3 nights in Oct 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, good breakfast. I recommend this hotel.
Stayed 1 night in Oct 2025

6/10 Okay

Bonnie

Liked: Cleanliness, staff & service
Room was clean but there was a strange smell in the hallway.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sandra

Stayed 1 night in Oct 2025

10/10 Excellent

Diann

Liked: Cleanliness, staff & service, property conditions & facilities
AC. Great place to stay
Stayed 3 nights in Oct 2025

6/10 Okay

Olga

Stayed 1 night in Oct 2025

10/10 Excellent

Justin

Stayed 1 night in Oct 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service
Room was great although the mattress was loud squeaky
Stayed 1 night in Oct 2025

8/10 Good

Shona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool needs to be cleaned out
Stayed 2 nights in Oct 2025

6/10 Okay

James

Stayed 1 night in Oct 2025

8/10 Good

Harvey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Jason

Stayed 2 nights in Oct 2025

10/10 Excellent

Milo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only place I stay in Grande Prairie
Stayed 4 nights in Oct 2025

10/10 Excellent

Diana

Stayed 1 night in Oct 2025

10/10 Excellent

Gary

Stayed 2 nights in Oct 2025

10/10 Excellent

Hazel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful, and the air conditioning was excellent. The location is a major plus, with stores and restaurants easily accessible. A continental buffet breakfast is included, which is very convenient. ​We did notice the room was not fully soundproof, as we could hear noise from the 3rd floor at night, and the hallway had an unpleasant smell. However, the great service and comfort made for a positive stay.
Stayed 1 night in Oct 2025

8/10 Good

Dianne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thevroom was great, comfortable bed,
Stayed 1 night in Oct 2025

10/10 Excellent

Georgina

Stayed 1 night in Oct 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Oct 2025