Dismissed and devalued
5 / 5
Late arrival, receptionist was more interested in not helping me with a prepaid reservation. My credit card company was updating on east coast and my $50 just in case was not going through. She refused to check me in saying there was no guarantee I wouldn’t trash the place. She left for the day immediately after this interaction while I was on phone with my credit card company. I asked the new shift person behind counter if there was any solution. He took my card info and I went to bed. For reference, I never lost my cool and am a disabled 61 yo female. After an 18 hour day of medical treatment and a flight across the country, I was very upset and worried I would be on the street for the night. Carpet was wet by window but everything was comfortable and clean for this weary traveler.
A verified traveller stayed at Radisson Hotel Portland Airport
Radisson Hotel Portland Airport