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Heartland Hotel Haast

3.0 star property

Photo gallery for Heartland Hotel Haast

Property grounds
View from property
Reception
Property grounds
Restaurant

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Business services
  • Bar

Explore the area

View map
Haast-Jackson Bay Road, Haast, 7886
  • Place, Haast Visitor Centre
    ‪5 min walk‬
  • Place, Aotearoa Gemstones
    ‪2 min drive‬
  • Place, Haast Beach
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

8.0 out of 10
Very good
(26 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Queen and Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Queen and Single Room

  • Sleeps 3

View all photos for Standard King Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard King Room

  • Sleeps 2

View all photos for Standard Triple Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Triple Room

  • Sleeps 3

View all photos for Standard Room

Standard Room

Standard Room

8.6 out of 10
Excellent
(21 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Triple Room, 3 Single Beds

Standard Triple Room, 3 Single Beds

Standard Triple Room, 3 Single Beds

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Family Room, 2 Bedrooms

Desk, iron/ironing board, free WiFi, bed sheets

Family Room, 2 Bedrooms

8.0 out of 10
Very good
(2 reviews)
  • 66 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room, 3 Bedrooms

Desk, iron/ironing board, free WiFi, bed sheets

Family Room, 3 Bedrooms

  • 99 sq m
  • Sleeps 6
  • 1 Double Bed and 4 Single Beds

Two-Bedroom Family Room

  • Sleeps 6

One-Bedroom Family Room

  • Sleeps 4

Three-Bedroom Family Room

  • Sleeps 6

Three-Bedroom Family Room

  • Sleeps 6

Similar properties

Property entrance
Heritage Park Lodge
Haast
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
4.2 out of 5, Very good, 225 reviews
The price is NZ$196
includes taxes & fees
1 May - 2 May
Heritage Park Lodge

About the area

Haast

When you stay at Heartland Hotel Haast in Haast, you'll be near the beach, within a 5-minute drive of Haast Visitor Centre and Aotearoa Gemstones. .This family-friendly hotel is 2.5 mi (4 km) from Haast Beach and 3.6 mi (5.8 km) from Waita Beach.

What's nearby

  • Haast Visitor Centre - 5 min walk - 0.5 km
  • Aotearoa Gemstones - 2 min drive - 3.3 km
  • Haast Beach - 13 min drive - 4.8 km
  • Ship Creek Lookout - 13 min drive - 19.1 km
  • Lake Paringa - 35 min drive - 55.9 km

Restaurants

  • ‪Hard Antler - ‬2 min drive
  • ‪Prickly Gorse Cafe - ‬2 min drive
  • ‪Grumpy Cow Cafe - ‬2 min drive
  • ‪Spiker Cafe - ‬2 min drive
  • ‪Frontier Cafe & Bar - ‬1 min walk

About this property

Heartland Hotel Haast

Heartland Hotel Haast offers 52 accommodations with hair dryers and irons/ironing boards. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Housekeeping is provided daily.
Make yourself at home in one of the 52 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, an arcade/game room, and tour/ticket assistance.
Grab a bite to eat at Frontier Café & Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service. Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and laundry facilities. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Frontier Café & Bar - Onsite restaurant. Guests can enjoy drinks at the bar.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: NZD 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Frontier Café & Bar

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Room service

More

  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges NZD 1.5 for credit card payments
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately NZD 25.00 per person
  • Credit card charges are subject to a surcharge of NZD 1.5

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Heartland World Heritage
Heartland World Heritage Haast
Heartland World Heritage Hotel
Heartland World Heritage Hotel Haast
Hotel Haast World Heritage
Heartland Haast
Hotel Heartland Hotel Haast Haast
Haast Heartland Hotel Haast Hotel
Hotel Heartland Hotel Haast
Heartland Hotel Haast Haast
Heartland World Heritage Hotel
Heartland Hotel
Heartland
Heartland Hotel Haast Hotel
Heartland Hotel Haast Haast
Heartland Hotel Haast Hotel Haast

Heartland Hotel Haast Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 197 out of 722 reviews
Rating 8 - Good. 299 out of 722 reviews
Rating 6 - Okay. 160 out of 722 reviews
Rating 4 - Poor. 48 out of 722 reviews
Rating 2 - Terrible. 18 out of 722 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

edina

Travelled with family and small children
Liked: Amenities
Room is old being a heritage hotel but bathroom is newly renovated. The room feels like a motel rather than hotel though. Comfy bed and pillows. A lot of amenities given like shower cap, make up remover, and toiletries are of good quality and smell nice too. Staff are friendly and helpful. Breakfast has some hot section, cereal, yoghurt and bread.
Stayed 1 night in Jan 2026

10/10 Excellent

Lyn

Liked: Cleanliness, staff & service
Unit was clean and an excellent location. The only let down was there was no fridge. Otherwise everything else was fine.
Stayed 1 night in Jan 2026

2/10 Terrible

John

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
We cancelled our stay on arrival after seeing room . The heating was on and could not be controlled from the room-iIt is centrally controlled and is set for all the buildings in the complex. There was a fan but it would not solve the problem of a stuffy room overnight. Staff not very interested. Room very small. A great disappointmen. WEe went elsewhere.
Stayed 1 night in Jan 2026

10/10 Excellent

Andy

Stayed 1 night in Jan 2026

10/10 Excellent

Sam, St Kilda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

8/10 Good

Sarah-jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Dec 2025

6/10 Okay

Chris

Travelled with family
Liked: Staff & service
Fine stay for the location we needed. Old building and rooms.
Stayed 1 night in Dec 2025

6/10 Okay

Ramona

Liked: Cleanliness, property conditions & facilities
From the outside. Thought the rooms would be smelly and not clean, but I was pleasantly surprised and they were really nice, well equipt and comfy. The reason for the 3 stars is the restaurant, apparently the chef had a melt down after we ordered and 4 hours later we ended up getting our money back and eating a cold sandwich from their refrigerator case because we had been drinking while waiting we couldn’t go anywhere else. They did their best and gave us the sandwich and a couple of free drinks trying to make us happy, but it was very poor management.
Stayed 1 night in Jan 2026

10/10 Excellent

Hemal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is nice but keep in mind there are no dining options around except hotel's own restaurant.
Stayed 3 nights in Dec 2025

6/10 Okay

Marcelo

Travelled with family
OK
Stayed 1 night in Dec 2025

10/10 Excellent

Molly

Liked: Cleanliness, amenities, property conditions & facilities
Good size clean room with all amenities needed. Staff were super friendly and helpful. Lovely setting, we had a peaceful night sleep.
Stayed 1 night in Jan 2026

8/10 Good

AG

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2025

6/10 Okay

Natalie

Travelled with partner
Liked: Cleanliness, staff & service
Great food, kind staff, easy parking
Stayed 1 night in Dec 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient hotel for overnight stay in Haast, clean room, a little outdated, great breakfast and nice food food for dinner
Stayed 1 night in Dec 2025

8/10 Good

Moegamat

Liked: Cleanliness, property conditions & facilities
Pleasant and helpful staff. Great that there is breakfast available as there are no other options nearby. Room was clean and spacious.
Stayed 1 night in Dec 2025

2/10 Terrible

Eric

Disliked: Cleanliness, property conditions & facilities
Trying to still obtain a refund w no responses
Stayed 1 night in Dec 2025

8/10 Good

Roger

Liked: Cleanliness, property conditions & facilities
Room and bed comfortable. Restaurant provided very good food and service. Good for a 1 night stop while travelling. Shower set up unusually high but great to have grab handles fitted for older folks.
Stayed 1 night in Dec 2025

8/10 Good

David

Stayed 1 night in Nov 2025

8/10 Good

Julia

Liked: Cleanliness
The room was clean, bed comfortable but it is the first time I have been in a hotel where there wasn't a fridge.
Stayed 1 night in Dec 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable size room, good variety hot breakfast worth value when purchased with room rate vs paying onsite.
Stayed 1 night in Nov 2025

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
Due to lack of cell phone service it took me a minute to find the hotel. Convenient for doing Haast Pass. Staff and locals were friendly. I went to breakfast around 8am and most of the food was gone and was not refilled while I was in the dinning area for 30+ minutes. Also breakfast was not the most flavorful. Dinner was great.
Stayed 1 night in Nov 2025

4/10 Poor

John

The receptionist wasn’t very friendly and our
Stayed 1 night in Nov 2025

6/10 Okay

Roger

Travelled with family
Liked: Cleanliness, staff & service
Room was clean and staff very helpful. The hotel feels a little dated. Access to the room in the rain was not very comfortable as walk from reception and parking is not covered
Stayed 1 night in Nov 2025

6/10 Okay

William

Liked: Staff & service
Lovely staff, cleanish, quiet location. Rooms in need of refreshment as well as shower rooms. Whole site feels in need of investment and refurbishing.
Stayed 1 night in Nov 2025

8/10 Good

Marie

Liked: Cleanliness, amenities, property conditions & facilities
Staff are very helpful. The room was not sound proof you could hear doors closing and people talkibg
Stayed 1 night in Nov 2025