Chateau Saint John Trademark Collection by Wyndham

4.5 star property

Photo gallery for Chateau Saint John Trademark Collection by Wyndham

Lobby sitting area
Exterior
Interior entrance
In-room safe, desk, iron/ironing board, free cots/infant beds
Free daily on-the-go breakfast

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View map
369 Rockland Rd, Saint John, NB, E2K3W3
  • Place, TD Station
    ‪13 min walk‬
  • Place, Saint John City Market
    ‪15 min walk‬
  • Place, Saint John Trade and Convention Centre
    ‪16 min walk‬
  • Airport, Saint John, NB (YSJ)
    ‪15 min drive‬

Room options

Room, 1 King Bed, Accessible, Non Smoking (City View)

9.6 out of 10
Exceptional
(19 reviews)
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(13 reviews)
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking, City View

9.4 out of 10
Exceptional
(30 reviews)
  • City view
  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(47 reviews)
  • Sleeps 5
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(11 reviews)
  • Sleeps 3
  • 1 King Bed

Suite, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 5
  • 1 Queen Bed

Room, 2 Queen Beds, Non Smoking, City View

9.6 out of 10
Exceptional
(49 reviews)
  • City view
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(192 reviews)
  • Sleeps 5
  • 2 Queen Beds

Similar properties

About the area

Saint John

With a stay at Chateau Saint John Trademark Collection by Wyndham, you'll be centrally located in Saint John, within a 5-minute drive of Saint John Regional Hospital and Stone Church. .This luxury hotel is 0.6 mi (0.9 km) from Saint John Arts Centre and 0.6 mi (1 km) from Loyalist House.

What's nearby

  • Saint Joseph's Hospital - 12 min walk - 1.0 km
  • TD Station - 13 min walk - 1.1 km
  • Saint John City Market - 15 min walk - 1.3 km
  • Saint John Trade and Convention Centre - 16 min walk - 1.4 km
  • Market Square - 16 min walk - 1.4 km

Getting around

  • Saint John, NB (YSJ) - 17 min drive

Restaurants

  • ‪Tim Hortons - ‬9 min walk
  • ‪Union House by Trailway Brewing - ‬11 min walk
  • ‪Tim Hortons - ‬11 min walk
  • ‪Sense of Tokyo - ‬12 min walk
  • ‪Peppers Pub - ‬17 min walk

About this property

Chateau Saint John Trademark Collection by Wyndham

Chateau Saint John Trademark Collection by Wyndham offers 112 accommodations with safes and complimentary newspapers. Flat-screen televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Saint John hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 112 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a fireplace in the lobby. Additional features at this hotel include a banquet hall and a vending machine.
Grab a bite from the snack bar/deli serving guests of Chateau Saint John Trademark Collection by Wyndham. Quench your thirst with your favorite drink at the bar/lounge. A complimentary on-the-go breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Château Ascend Collection
Château Ascend Collection Hotel
Château Ascend Collection Hotel Saint John
Château Saint John Ascend Collection
Chateau Saint John Trademark Collection Wyndham Hotel
Chateau Trademark Collection Wyndham Hotel
Chateau Saint John Trademark Collection Wyndham
Chateau Trademark Collection Wyndham
Chateau Tramark Collection Wy
Chateau Saint John Trademark Collection by Wyndham Hotel
Chateau Saint John Trademark Collection by Wyndham Saint John

Chateau Saint John Trademark Collection by Wyndham Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1445 out of 1856 reviews
Rating 8 - Good. 319 out of 1856 reviews
Rating 6 - Okay. 60 out of 1856 reviews
Rating 4 - Poor. 15 out of 1856 reviews
Rating 2 - Terrible. 17 out of 1856 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Jeffrey

Stayed 1 night in Jan 2026

10/10 Excellent

Kristopher

Stayed 1 night in Jan 2026

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, amenities
Very clean room, breakfast was awesome love this hotel.
Stayed 1 night in Jan 2026

10/10 Excellent

Shelley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and everyone at this hotel are most wonderful we will always stay here when we are in Saint John NB! Only one tiny thing the rooms temperature was not constant! Bathroom away from the heat was cold and the other half of the room next to the heat was to warm! Small thing in all!
Stayed 1 night in Jan 2026

10/10 Excellent

Linda

Stayed 1 night in Jan 2026

2/10 Terrible

Dale, Fredericton

Stayed 1 night in Sep 2025

10/10 Excellent

Victor, Pine Grove

Stayed 2 nights in Jan 2026

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2026

10/10 Excellent

Amy

Stayed 2 nights in Jan 2026

10/10 Excellent

Brian

Stayed 1 night in Jan 2026

10/10 Excellent

Michel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was in fact spotless and you could not have a more courteous and helpful person at the front desk when we arrived. A+++++
Stayed 1 night in Jan 2026

10/10 Excellent

Brenda

Stayed 1 night in Jan 2026

10/10 Excellent

Marie Claude

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff at front desk was super nuce
Stayed 1 night in Jan 2026

10/10 Excellent

Claudette

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very helpful and friendly. The included breakfast was delicious with many options. The room was clean and beautiful, however we found the conditioner bottle was empty. That's the only thing we found lacking.
Stayed 1 night in Jan 2026

10/10 Excellent

Nancy

Stayed 3 nights in Dec 2025

10/10 Excellent

Katy

Stayed 1 night in Dec 2025

10/10 Excellent

Greg

Liked: Staff & service, amenities, property conditions & facilities
Good value
Stayed 1 night in Jan 2026

10/10 Excellent

Mark, Madeley

Stayed 1 night in Jan 2026

10/10 Excellent

Brian

Stayed 1 night in Jan 2026

10/10 Excellent

Ian

Stayed 2 nights in Jan 2026

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities
From the check in until Check out everything was was excellent. The breakfast was one of the best we had experienced
Stayed 2 nights in Dec 2025

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Dec 2025

10/10 Excellent

Robert

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely recommend! Very affordable. Staff were exceptional, very attentive and accomodating. The place was very clean and inviting, and so was our room and bathroom. We were fortunate enough to arrive just before they took down the Christmas decorations. It was so beautiful. The breakfast was tasty but I wish they could find a way to keep it warm. I know it's an issue for a lot of places but please find a way. Keeping the plates hot on the side would be a good start but it won't work by its self. Over all...near perfect!
The friendly staff
They do Christmas very well.
Stayed 1 night in Jan 2026

8/10 Good

Yvette

Travelled with partner
Liked: Amenities, property conditions & facilities
Staff - 100% Room - 50% Heating system very noisy. Toilet seat was loose. (Notified reception staff when signing out.) We had stayed there many times in the past year and we were always 100% satisfied before. Maintenance??
Stayed 1 night in Jan 2026

4/10 Poor

Gisele

Stayed 3 nights in Dec 2025