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Hilton Saint John

4.5 star property

Photo gallery for Hilton Saint John

Indoor pool
Daily cooked-to-order breakfast for a fee
Junior Suite, 2 Queen Beds
Meeting facility
Ballroom

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Gym

Explore the area

View map
1 Market Sq, Saint John, NB, E2L4Z6
  • Place, Market Square
    ‪1 min walk‬
  • Place, TD Station
    ‪7 min walk‬
  • Place, Marco Polo Cruise Terminal
    ‪10 min walk‬
  • Airport, Saint John, NB (YSJ)
    ‪22 min drive‬

Room options

King Room with Downtown View

  • Sleeps 3

View all photos for Queen Room with Downtown View

Premium bedding, in-room safe, desk, iron/ironing board

Queen Room with Downtown View

  • Sleeps 2

View all photos for Suite, One Queen Bed, Club Floor

Premium bedding, in-room safe, desk, iron/ironing board

Suite, One Queen Bed, Club Floor

9.0 out of 10
Wonderful
(6 reviews)
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, One King Bed, Club Floor

Premium bedding, in-room safe, desk, iron/ironing board

Junior Suite, One King Bed, Club Floor

8.0 out of 10
Very good
(5 reviews)
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Harbour View

Room, 1 King Bed, Harbour View

Room, 1 King Bed, Harbour View

8.8 out of 10
Excellent
(41 reviews)
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 KING BED JUNIOR SUITE

Standard Room

1 KING BED JUNIOR SUITE

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View (Downtown View)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, City View (Downtown View)

8.4 out of 10
Very good
(28 reviews)
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 QUEEN BEDS HARBOUR VIEW

Premium bedding, in-room safe, desk, iron/ironing board

2 QUEEN BEDS HARBOUR VIEW

8.6 out of 10
Excellent
(36 reviews)
  • 35 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 KING BED DOWNTOWN VIEW

Standard Room

1 KING BED DOWNTOWN VIEW

8.2 out of 10
Very good
(24 reviews)
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Beds, Club Floor

Two Queen Beds, Club Floor

Two Queen Beds, Club Floor

8.0 out of 10
Very good
(4 reviews)
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 Queen Bed

Premium bedding, in-room safe, desk, iron/ironing board

1 Queen Bed

8.8 out of 10
Excellent
(5 reviews)
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Royal Suite

Premium bedding, in-room safe, desk, iron/ironing board

Royal Suite

  • 111 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for One Queen Bed Club Floor

Premium bedding, in-room safe, desk, iron/ironing board

One Queen Bed Club Floor

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Harbour View

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 Queen Bed, Harbour View

8.4 out of 10
Very good
(5 reviews)
  • 36 sq m
  • Harbor view
  • Sleeps 2
  • 1 Queen Bed

Accessible Queen Room with Harbour View

  • Sleeps 2

Club Two Queen Room

  • Sleeps 4

Standard Junior King Suite with Downtown View

  • Sleeps 3

Junior Two Queen Suite with Downtown View

  • Sleeps 4

1 Queen Bed Club Floor With Sitting Area

  • Sleeps 3

1 King Bed Club Floor With Sitting Area

  • Sleeps 3

View all photos for Club Floor King

Bathroom

Club Floor King

  • Sleeps 3

1 Queen Bed Club Floor

  • Sleeps 3

View all photos for One King Bed, Club Floor

One King Bed, Club Floor

One King Bed, Club Floor

7.6 out of 10
Good
(5 reviews)
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

King Room with Harbour View

  • Sleeps 3

Two Queen Room with Harbour View

  • Sleeps 4

Two Queen Room with Downtown View

  • Sleeps 4

Similar properties

Bar (on property)
Delta Hotels by Marriott Saint John
  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 1,006 reviews
The price is NZ$180
includes taxes & fees
9 Nov - 10 Nov
Delta Hotels by Marriott Saint John

About the area

Saint John

A stay at Hilton Saint John places you in the heart of Saint John, steps from Market Square and 3 minutes by foot from Saint John Trade and Convention Centre. .This luxury hotel is 0.3 mi (0.5 km) from Brunswick Square and 0.3 mi (0.5 km) from Loyalist House.

What's nearby

  • Market Square - 1 min walk - 0.0 km
  • Saint John Trade and Convention Centre - 3 min walk - 0.3 km
  • TD Station - 7 min walk - 0.6 km
  • Saint John City Market - 8 min walk - 0.7 km
  • Marco Polo Cruise Terminal - 10 min walk - 0.9 km

Getting around

  • Saint John, NB (YSJ) - 19 min drive

Restaurants

  • ‪Peppers Pub - ‬2 min walk
  • ‪Bubbly Cup - ‬6 min walk
  • ‪Saint John Ale House - ‬1 min walk
  • ‪Beer Bread - ‬3 min walk
  • ‪Cask and Kettle Irish Gastropub - ‬6 min walk

About this property

Hilton Saint John

Luxury hotel with a sauna connected to the convention center in Saint John
Hilton Saint John offers 197 accommodations with MP3 docking stations and safes. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Saint John hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 197 guestrooms featuring refrigerators and MP3 docking stations. LCD televisions with cable programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on the many recreational opportunities, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
Satisfy your appetite for lunch or dinner at the hotel's bar/lounge, York Bistro Pub, or stay in and take advantage of the 24-hour room service. Cooked-to-order breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Saint John? This hotel has 17286 square feet (1556 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
York Bistro Pub - This pub serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 6.95 per 24-hour period)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CAD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: CAD 17 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • York Bistro Pub

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Shopping

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Conference centre (17,286 square foot of space)
  • Meeting rooms

Outdoors

  • On the bay
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 10 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 35.00 per accommodation, per stay, plus a deposit of CAD 35.00 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 20.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 17 to 25 per person
  • Fee for in-room wireless internet: CAD 6.95 per 24-hour period (rates may vary)
  • Self parking fee: CAD 25 per night (in/out privileges)
  • Pet deposit: CAD 35.00 per stay
  • Pet fee: CAD 35.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 75 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Hilton Hotel Saint John
Hilton Saint John
Saint John Hilton
Hilton Saint John Hotel
Hilton Saint John Hotel Saint John
Hilton Saint John New Brunswick
Hilton Saint John Hotel
Hilton Saint John Saint John
Hilton Saint John Hotel Saint John

Hilton Saint John Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 431 out of 1000 reviews
Rating 8 - Good. 263 out of 1000 reviews
Rating 6 - Okay. 156 out of 1000 reviews
Rating 4 - Poor. 101 out of 1000 reviews
Rating 2 - Terrible. 49 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gregory

Stayed 1 night in Jun 2025

6/10 Okay

Jacob

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Michael

Liked: Staff & service
Disliked: Property conditions & facilities
Overall had a good stay. Rooms are definitely tired. But they were clean for the most part. Beds are firm. And plenty of feather pillows. Had a hard time getting a non feather pillow. The area is perfect for walking saint john
Stayed 1 night in Jul 2025

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Christopher

Stayed 1 night in Jul 2025

10/10 Excellent

Joline

Travelled with group
Liked: Amenities
Hotel staff us very friendly and the hotel it self is pretty quiet. Makes for amazing stay
Stayed 2 nights in Jul 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Keith

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Rooms are worn down and need to be cleaned up for the price your paying should be much nicer.
Stayed 1 night in Jul 2025

6/10 Okay

Tracy

Liked: Staff & service
The hotel looked tired and old. Needs to be renovated
Stayed 1 night in Jul 2025

10/10 Excellent

Sabrina, Tignish

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this property as we could everywhere we wanted to go. Location excellent.
Stayed 1 night in Jul 2025

6/10 Okay

girouard

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
The shower was missing soap in the bottle, Kleenex box was empty, entryway floor dirty, long blonde hairs on floor, lamps has a layer of dust on them
Stayed 1 night in Jul 2025

10/10 Excellent

William

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Jul 2025

6/10 Okay

Kirk

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The location is great, very central and great view of the bay from our room. The staff are also very friendly. That's about it. This Hilton doesn't live up to the brand name - it's holiday inn quality at best. This is fine, but the nightly rate is far too high for what you actually get. The rooms, lobby, and facilities are dated, although not sure what era they ever looked good.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sharon

Liked: Property conditions & facilities
Friendly staff, easy check-in. Area around the hotel is very industrial, as the docks are right near the hotel. But the waterfront walk is nice, with several dining spots to choose from.
Stayed 1 night in Jul 2025

10/10 Excellent

Shane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay!
Stayed 2 nights in Jul 2025

8/10 Good

Faye

Stayed 1 night in Jul 2025

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness

Disappointed

Went with my husband and friend. Every hotel Ive ever gone to about 5,there was always normal synthetic pillows, so I never thought a hotel would even use a feather pillow knowing theres so many with allergies now. He laid down 20 minutes on the feather pillow and was so bad, he had to leave and go home to get medication and didnt feel better til about 4-5am. If there was a warning of such pillows, I wouldve mentioned it when paying online, but I didnt know theyd have them. I mentioned it to the staff and just said Hilton uses feather pillows and i shouldve mentioned it on my order online. Felt terrible he had to leave. Now I know but honestly, it was too much money for one night. No microwave or kettle. You can pay $10/night for microwave. I said no. It was a comfortable bed and they brought normal pillows and a couple blankets. The pool was nice and not too cold. It was almost too warm in the room but once in the pool, its not too bad. No hot tub but a nice swim in the pool. Was a nice breakfast, continental. It was $20/person I was told but if you dont pay online when you order your room online. Its $25/person at restaurant. Its buffet style. Good food. Overall, if I had known about feather pillows, we couldve had a better experience.
Stayed 2 nights in Jul 2025

4/10 Poor

Jennifer, Swan Creek

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was friendly but that's the only good thing to say! The room smelled very bad, solid window so can't open to air it out. Air exchanger was noisy and did nothing to remove the smell. Tub is very small and outdated and the drain didn't close properly so the water ran out. There was mold on the tub calking. Avoid Room 514!
Stayed 2 nights in Jul 2025

6/10 Okay

Brian, Kinkora

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
The location was excellent. The property demands updates which I believe they are attempting at this time. The room we were in was harbor view but there was one window we could not even see out of because of condensation. The one lounge chair we had should not have been in the room because it was so stained/dirty. Carpet was not clean The hotel was a wonderful place years ago and it can be that again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great spot to get to everything I was going too
Stayed 2 nights in Jul 2025

2/10 Terrible

Randy

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great location. Fantastic view from our room. Friendly staff. The bathrooms are a bit dated and could use a makeover. Overall a good stay and we would return.
Stayed 6 nights in Jul 2025

6/10 Okay

Michael

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
The hotel is older as previous reviews mention but they seem to be doing reno work. Our room was clean just dated with patch repairs. Parking was the biggest issue, the parking is at the mall across the street and the clearance is only 6’1”, no chance my truck would fit, thankfully there are 3 spots behind the hotel, I was able to make a 4th by parking partly on the sidewalk. Truck owners beware if you’re planning to park at the hotel, not sure what I would have done if I couldn’t park behind the hotel. There was also a family with an suv that had a roof carrier that wouldn’t fit either, I think the hotel should be upfront of the lack of parking for larger vehicles.
Stayed 2 nights in Jul 2025