I had booked 2 nights and wanted to extend it. They said yes, and quoted me a price. I could not pay it at reception, I had to pay in through a link. I sent 2 email and they never sent me the link. I went to the reception 3 times, and finally at the third time they told me they would do it, since they had not answered me. BUT, at a higher price! When I argued, the man at the front desk talked to the manager, and called me to my room and said they would honor the price they had told me. When the morning of the third night came, and I went to pay, they said no, it was almost double what they had quoted me. REALLY unpleasant, having to change hotels in the last minute, and them not honoring the price they had quoted me, and all the inconveniences of the emails and talks.